Sarenza.be logo
Visit website

Sarenza.be Reviews 414

•
TrustScore 4 out of 5

4.2

Events & Entertainment
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Events & Entertainment

Written by the company

Présent dans 22 pays en Europe avec une sélection de plus de 750 marques et 60 000 références, Sarenza.com est aujourd’hui une e-destination mode proposant vêtements, chaussures et accessoires pour femmes, hommes et enfants. De pionnier de la distribution digitale de chaussures en France depuis 2005, Sarenza.com est devenue l’un des sites de vente en ligne lifestyle leader en France, proposant des marques, des univers forts et une vision du style bien à elle ! Avec près de 8 millions de clients en Europe, le site s’appuie sur ses piliers historiques : la livraison garantie sous 24 heures en France et un service client internalisé, de nombreuses fois primés.

Contact info

4.2

Great

TrustScore 4 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I will rate sarenza a 5 star

I will rate sarenza a 5 star. My item was arranged on the same day after purchased and I choose the option for pick up at a delivery point and it was delivered the following day and we'll packaged. My shoes were just exactly what I ordered. I will shop from Sarenza again and would recommend for everyone.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Bad costumer conditions for an online shop

Sarenza has a very large choice of nice shoes, that is the only positive part. They charge 5 euros shipping cost and 2 euros more if you want to return the articles, so you pay 7 euros and you still dont get anything if the articles are not good!!! They have free shipping some days but that does not work or the conditions are somewhere hidden (maybe if you buy for over 100 euros, no other shop goes that much). Before you could change the articles for free for another size, now that is not even possible, you have to return them and pay again the very expensive shipping cost. So you can spend a lot of money and not have anything at all. The conditions are very bad and it it makes it very difficult for an onmine shop to buy anything there. not recommended as a shop at all!!!

13 April 2023
Unprompted review
Rated 5 out of 5 stars

So good! Splendid

Received my shoes today
They are in a perfect condition!
A nice ribon around the shoebox to keep everything in the box in place!
Order a lot online and thus is the first time i see this...very nice!
Ordering was easy and with a good discount 😀
Info is clear and you receive an update on every step in the proces

Thanks so much for the good service
My score 10/10

4 February 2019
Unprompted review
Show reviews in all languages. (414 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look