cheating and tricks
Very bad, tricky and deceitful company. I have been buying SarainCasa at Sara assicurazione since January 2019. Unfortunately in June 2020 there was a huge hail and torrential rain in Verona, my house's brand new hardwood floors were flooded and they promised to pay for all my repairs. I opened sinistri. First, the manager of the insurance company asked me to find a decoration company to open a Preventivo. The bill was about 20,000 euros. They said that it was too much, and the bill was reduced to 15,000 euros. They said that I could wait for the company's approval. So I waited for a year, at my urging, in June 2021 their company sent the first PERITO to my house for an evaluation (Thus far I have done extensive repairs on the house by myself) and The insurance manager told me that the SINISTRI was only reopened in 2021, that last year's application had been closed and that the final payout was 2,100 euros. Incredible, I applied for the first time in 2020 and they gave me my first 5,000€ compensation agreement. Due to their willful delay, the claim went on for a year and a half. So I complained to this company. Soon their office in Bologna accepted my complaint and started investigating.
As I expected I got the following response: a seguito degli accertamenti effettuati relativamente al sinistro in oggetto, siamo spiacenti di doverLa
informare che non riteniamo possibile procedere ad alcun indennizzo, in quanto la garanzia prestata
con la polizza suindicata non risulta operante per i seguenti motivi:
II ritardo della denuncia di oltre un anno, non ci ha permesso di accertare il nesso causale fra i danni
lamentati e l'evento denunciato.
This shows, when I was asked to wait two years for compensation, It's a ruse they use to turn down high bills.
21 February 2022
Unprompted review
