THEY have been know to charge your card for memberships you didn't order ..... and good luck getting a refund. Very very unethical company. I called to stop my order and they said it was already... See more
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Made no difference in my skin. Do not recommend at all. Will be returning the remaining 2 bottles not opened. Used an entire jar before writing the review
Company replied
Best product ever for seasonal drainage, allergies, and congestion. Without Sane Solution I am all night battling sinus and nasal drainage. SANE stops it all without any adverse side effects, tirednes... See more
Company replied
Highly innovative company that walks the walk regarding its commitment to its customers. The staff spent countless hours with my wife right-sizing what she needs and how to achieve her goals, and fo... See more
Company replied
Company details
Written by the company
Welcome to SANEMD, where your health and well-being are our top priority. Our science-backed approach, led by experts, offers a revolutionary path to authentic wellness. At SANEMD, we provide sustainable health solutions grounded in science and practical habits. Our resources are designed to help you and your family thrive, offering an effective and heartfelt approach to wellness.
Contact info
United States
- sanesolution.com
3.0
Average
85 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Taking Vitaae and Viscera 3 from SANE
I've been taking Vitaae and Viscera 3 from SANE for over a few years now. This is an awesome company with products that I believe in. Great and friendly staff too.
15 August 2024
Unprompted review
Reply from SANE Solution
Thank you so much for your wonderful comment! We’re truly honored that you’ve been a part of the SANE family for so many years and that our products like Vitaae and Viscera-3 have made a positive impact in your life. Your belief in what we do means the world to us. We’re also delighted to hear that you’ve had great experiences with our team—they genuinely care about our customers, and it’s heartwarming to know that it shows.
Your support and kind words fuel our passion to continue providing the best possible products and service. Thank you for being such an important part of our journey!
Scam and poor customer service
My 93-yr old mother was scammed into purchasing this product by their manipulative marketing. She never received the product and they will not refund it even resend the product. VERY POOR CUSTOMER SERVICE!
9 August 2024
Unprompted review
Reply from SANE Solution
Dear Ms. Slagle,
Thank you for bringing this matter to our attention. We genuinely regret any distress or inconvenience that your mother experienced regarding her recent purchase.
We understand that the package has now been located, and we are committed to resolving this issue to your satisfaction. As soon as the product is returned and checked into our third-party logistics (3PL) facility, we will promptly process a full refund for the purchase.
Our aim is to ensure that all our customers have a positive experience, and we take your feedback seriously. Please feel free to reach out if you have any further concerns or questions.
Thank you for your understanding and cooperation.
InSANEly Great Company
Sane solutions products are amazing and the team behind them is fantastic!
Couldn't recommend them enough!
31 May 2024
Unprompted review
What sets SANE Solutions apart is the… Customer Service and Care.
What sets SANE Solutions apart is the evident dedication of their team. They are passionate about their mission to help people achieve better health and well-being. This passion is reflected in every aspect of their business, from the development of their products to the way they interact with customers. The team is knowledgeable, friendly, and always willing to go the extra mile to assist.
31 May 2024
Unprompted review
All you need for overall health!
I have been using Viscera for years and it has cured my issues with constipation and bloating finally! I also follow their diet and exercise recommendations and it has been extremely helpful managing my overall health, especially as a woman in her later 40s.
29 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your fantastic review! We’re thrilled to hear that Viscera has been effective in curing your issues with constipation and bloating. It’s wonderful to know that our diet and exercise recommendations have also been extremely helpful in managing your overall health, especially as a woman in her later 40s.
Your positive experience means a lot to us, and we’re grateful for your continued support. If you ever have any questions or need assistance, please don’t hesitate to reach out.
Thank you for choosing SANESolution!
Warm regards,
The SANESolution Team
Using Sane products…
I have been using several Sane products for many years now, and I love them and trust them. I attribute the comments by several people that I don't look my age to Sane's Collagen and Sane's complement of nutraceuticals. I expect to keep on using these products and any other new one's Sane might come up with for the rest of my life.
28 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your wonderful review! We’re delighted to hear that you have been using several SANE products for many years and that you love and trust them. It’s fantastic to know that SANE’s Collagen and our nutraceuticals have contributed to the compliments you receive about your youthful appearance.
Your continued support and trust mean a lot to us, and we’re excited to keep providing you with products that make a positive difference in your life. If you ever have any questions or need assistance, please don’t hesitate to reach out.
Thank you for choosing SANESolution!
Warm regards,
The SANESolution Team
Happy with results so far after using…
Happy with results so far after using Vitaae. Had a minor hiccup during shipping but customer service went above and beyond to quickly resolve the issue.
8 May 2024
Unprompted review
Reply from SANE Solution
Thank you for sharing your positive experience! We’re delighted to hear that you are happy with the results of Vitaae. We apologize for the minor hiccup during shipping but are glad to know that our customer service team was able to resolve the issue quickly and efficiently.
Your satisfaction is our priority, and we appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for choosing SANESolution!
Warm regards,
The SANESolution Team
The team at SANE is so helpful!!
The team at SANE is so helpful! They were able to help me find the product I needed! I have been taking their products for 3 months and I've noticed a HUGE difference
28 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your wonderful review! We’re thrilled to hear that our team was able to help you find the right product and that you’ve noticed such a significant difference after taking our products for three months.
Your satisfaction and positive experience are incredibly important to us. If you ever have any questions or need further assistance, please don’t hesitate to reach out.
Thank you for choosing SANESolution!
Warm regards,
The SANESolution Team
Vitaae
Vitaae, plain and simple, Is amazing, I take two pills with my breakfast and I got a clear throat, no coughing, love it 61 years young.
28 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your fantastic review! We’re thrilled to hear that you find Vitaae amazing and that it has helped clear your throat and reduce coughing. It's wonderful to know that our product is making a positive impact on your daily life.
If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing SANESolution!
Warm regards,
The SANESolution Team
Effective and high quality
Sane's products are effective and high quality. I take the Vitaae and Viscera-3 daily and I very much notice whenever I run out or miss days. It's rare these days to find supplements that are truly effective, and these definitely are. I had to reach out to customer service to help with an order that got lost in shipping, and they were so kind and helpful. I highly recommend them and their products.
27 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your wonderful review! We’re delighted to hear that you find our products, Vitaae and Viscera-3, both effective and high quality. It’s great to know that they make such a noticeable difference in your daily routine.
We apologize for the issue with your lost shipment but are glad to hear that our customer service team was able to assist you kindly and helpfully. Your recommendation means a lot to us.
If you ever have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing SANESolution!
Warm regards,
The SANESolution Team
3 years taking SANE Products
I’ve been taking SANE Products now for the last 3 years. Specifically Viscera-3 for my postbiotic and Vitaae for brain health. I’ve also been following their program and read their book on the Calorie Myth which has been key for me to change my diet as well. What I noticed most about Viscera-3 is less bloating and less stomach issues. Would highly recommend the company and products.
26 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your fantastic review! We’re thrilled to hear that you’ve been taking SANE products for the last 3 years and that Viscera-3 and Vitaae have made such a positive impact on your health.
It’s wonderful to know that you’ve experienced less bloating and stomach issues with Viscera-3 and that our program and "The Calorie Myth" book have helped you change your diet. Your recommendation means a lot to us.
If you ever have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your continued support and for choosing SANESolution!
Warm regards,
The SANESolution Team
Highly innovative company that walks…
Highly innovative company that walks the walk regarding its commitment to its customers. The staff spent countless hours with my wife right-sizing what she needs and how to achieve her goals, and for the first time in years she’s convinced she will soon wear the dress she wants to our daughter’s wedding.
Thank you SANESolution!!!
11 May 2024
Unprompted review
Reply from SANE Solution
Thank you so much for your kind words and for sharing your experience! We are truly delighted to hear about the positive impact our team has had on your wife's journey. It's incredibly rewarding to know that our commitment to our customers is making a real difference in their lives.
We are honored to have been a part of helping her feel confident and excited about her goals. Please extend our best wishes to her as she continues on this journey, and congratulations on the upcoming wedding!
If there's anything more we can do to assist, please don't hesitate to reach out. Thank you again for your trust and support.
Warm regards,
The SANESolution Team
Love SANE's Collagen
I start my day with a heaping tablespoon SANE's Collagen in my coffee. Not only does it turbo boost my morning, but also it's done wonders for my skin, especially my complexion. It's smoother, clearer and more even-toned. Based on the compliments I'm getting, I am not the only one. I had been using other brands of collagen but never with such dramatic results.
1 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your fantastic review! We’re thrilled to hear how much you love starting your day with SANE's Collagen. It's wonderful to know that it not only boosts your mornings but also has had such a positive impact on your skin.
Your experience with smoother, clearer, and more even-toned skin is exactly what we aim for, and we're delighted to hear that others are noticing the results as well. We appreciate you sharing your success with our product, especially in comparison to other brands.
If you ever have any questions or need further assistance, feel free to reach out. Thank you for choosing SANE and for your continued support!
Warm regards,
The SANESolution Team
I rely on SANE Vitaae and their…
I rely on SANE Vitaae and their Collagen Peptides
1 May 2024
Unprompted review
Reply from SANE Solution
Thank you for your review! We’re delighted to hear that you rely on SANE Vitaae and our Collagen Peptides. It's wonderful to know that our products are a valuable part of your routine.
If you ever have any questions or need assistance, please don’t hesitate to reach out. We appreciate your trust and support!
Warm regards,
The SANESolution Team
Scam company
2 May 2024
Unprompted review
Reply from SANE Solution
We are very sorry to hear that you feel this way. At SANESolution, we are committed to providing high-quality products and excellent customer service. We take concerns like yours very seriously and would like to address any issues you may have experienced.
Please reach out to our customer service team directly at service@SANESolution.com so we can understand your situation better and work towards a resolution. We value your feedback and hope to have the opportunity to resolve any misunderstandings.
Thank you,
The SANESolution Team
I ordered a bottle of Luminae for…
I ordered a bottle of Luminae for weight loss. It cost $47 plus $7.95shipping which brought the cost to almost $55. I assumed it was for one month's supply but when it arrived, there were only 15 capsules in the bottle - a 2 week's supply (if you take them daily as recommended). Now, I can't say the company was being dishonest in their ad because the number of capsules is shown in the picture on the front of the bottle (in very, very small print). Just beware of their marketing practices. Apparently, to get a month's supply of the capsules, I would have to buy 2 bottles. Even if the capsules work for me, I won't be buying anything from this company again. They lost my trust with their deceptive marketing practices.
7 August 2023
Unprompted review
Reply from SANE Solution
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the quantity of capsules in our Luminae product. We understand your concerns and regret that our packaging and marketing may have caused you to feel misled.
Our goal is to provide clear and transparent information about our products, and we appreciate your feedback as it helps us improve. We will review our marketing practices to ensure that all details are more prominently displayed in the future.
If you would like to discuss this further or need assistance, please reach out to our customer service team at service@SANESolution.com. We value your trust and hope to have the opportunity to make this right for you.
Thank you,
The SANESolution Team
I placed an order for 6 bottles for a…
I placed an order for 6 bottles for a total of $222 and the very next day they ran a special for $147.00
Instead of just letting me get a price adjustment they want me to just return the product for a refund after I receive it. How incredibly stupid. I could have been a lifetime customer.
29 June 2023
Unprompted review
Reply from SANE Solution
Thank you for sharing your experience. We apologize for the inconvenience and frustration caused by the price adjustment policy. We understand how disappointing it can be to see a special offer immediately after placing an order.
We appreciate your feedback and will take it into consideration as we strive to improve our customer service policies. Your satisfaction is important to us, and we would like to make this right for you. Please reach out to our customer service team at service@SANESolution.com, and we will do our best to find a suitable solution.
Thank you for bringing this to our attention, and we hope to regain your trust and have the opportunity to serve you in the future.
Best regards,
The SANESolution Team
Outstanding…
The company responded to my issues right away. There customer service is outstanding. When you reach them on the telephone, you talk to a live person and not a robot. Doing business with this company is a pleasure.
2 June 2023
Unprompted review
Reply from SANE Solution
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our customer service team. Providing outstanding support and ensuring our customers can speak with a live person is very important to us.
We appreciate your feedback and are delighted to know that doing business with us has been a pleasure. If you ever need any further assistance, please don't hesitate to reach out.
Thank you for choosing SANESolution!
Warm regards,
The SANESolution Team
I tried 4 products from SaneSolution
I tried 4 products from SaneSolution. On their website they encourage customers to purchase on their Amazon presence. Which I did. On the SaneSolution.com website and on their online infomercial, it touts you have up to 12 months to return the product if you dont receive results. After taking my first two bottle recommended doses, with no results on any of the 4, I contacted Sane for a refund.. they stated very matter of factly that they dont return money on purchases made through Amazon! Its a scam. They know that by telling you to buy on Amazon that after 30 days you wont be able to return a supplement on Amazon. I am now going through Amazon in a claim to enact their A-Z return policy which I recommend if you get scammed by this company too. Dont buy Sane. It is constipating and their products dont help you lose weight, dont help your gut with good flora, dont help brain fog or mucus.
13 February 2023
Unprompted review
Reply from SANE Solution
Thank you for sharing your feedback. We apologize for the misunderstanding and frustration you experienced regarding our return policy. We strive to provide clear information, and we regret any confusion that may have occurred.
While we do offer a generous return policy on purchases made directly through our website, Amazon's return policy can indeed differ. We are sorry that this was not clear and that our products did not meet your expectations.
We value your feedback and are committed to improving our communication and customer service. If you would like to discuss this further or need additional assistance, please reach out to us at service@SANESolution.com. We appreciate your efforts to resolve this through Amazon's A-Z return policy and will take your experience into account as we work to improve.
Thank you for bringing this to our attention.
Best regards,
The SANESolution Team
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