SamFw.com logo
Visit website

SamFw.com Reviews 11,562

•
TrustScore 5 out of 5

4.9

Cell Phone Unlocking Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,041 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website and app for being user-friendly, fast, and easy to navigate, making it simple to find what they need. Many people highlight the product as a hidden gem, providing essential software and firmware for Samsung devices that are often hard to find elsewhere. The service is frequently described as excellent, with users appreciating the quick, painless, and reliable solutions for unlocking phones and downloading updates, often without needing technical expertise. However, some customers also noted occasional issues, such as updates not working or visual voicemail problems, particularly when dealing with phones tied to specific carriers despite being unlocked. A few other people also felt that the product did not work for them, or wished for broader compatibility with newer phone models.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the software for being super... See more

Product

People report positive experiences with the product, often praising it as a great and comprehensive unlock... See more

Website

Consumers find the website to be highly positive, with many reviewers describing it as "awesome" and the... See more

Application

Reviewers highlight positive aspects of the app, with many praising its functionality and usefulness for... See more

Service

Reviewers mention positive feedback about service, consistently praising its speed, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Starters - SFTWRE worked. Journey was From ATT store to ATT Tech Support To Samsung Smart Switch for PC - All Failed Google AI mode - discussed problem - ID's SamFW software gave instr... See more

Rated 5 out of 5 stars

It has official Samsung firmware and provide clear guidelines on how to install. It is a good website

Rated 5 out of 5 stars

They always come thru. Connection always fast. Would use no other site than this one.

Rated 5 out of 5 stars

no headache trying to figure out what firmware my phone needed. just plug in your device and SamFw did the rest! super easy literally anyone can remove a FRT without any tech expierence

Company details

  1. Cell Phone Unlocking Service

Written by the company

We provide the world's largest Samsung firmware library completely free of charge. In addition, we also provide other services related to Samsung phones and tablets

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

It's awesome and fast

It's great, love the fact that its fully free and I can download whatever firmware I want, especially that I can just download it from my google drive which means it'll download at the full possible speed which is great.

12 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look