Samebike US Reviews 3

TrustScore 3.5 out of 5

3.7

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Company details

  1. Bicycle Store

Written by the company

Empower your life with affordable ebikes from samebike. It gets you anywhere with speed and style. Samebike U.S team provides specially designed electric bikes for American consumers to enjoy riding lifestyles. Shop affordable electric bikes for City, Commuting, Off-road, and more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

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1-star

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Rated 1 out of 5 stars

Ridiculous claims about battery range RS A08

Customer service 0/10!!!
DO NOT BUY THEIR BIKES!!!
Waiting for almost 2 months to have a solution!
They claim on their website that the bike have a range of at least 105 km under pass mode. That is 3 times more then what I can achieve, only 35km with tire pression of 2 bar and almost flat terrain. This is realy scamming people! The company is a flop!

17 July 2023
Unprompted review
Rated 3 out of 5 stars

Disappointing experience.

Ordered a bike, got delivered to the wrong address. Despite repeatedly asking them to correct it, they didn´t do anything, saying "it's DHL's fault, we did what we could". The product got returned back by DHL to the sender, and it took me almost a month to get a refund. First they had to make sure the bike is actually back to the warehouse (despite DHL explicitly telling them so), then there was some sort of Chinese 4 day festival, then the warehouse was on holiday, and after a huge amount of back & forth on Whatsapp, they finally made the refund.

27 September 2023
Unprompted review

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