Good strong Bike, brake pads are very small, but after 3 weeks all going great, not sure all the electrics will cope with Scottish mist, but impressed with product / price ordered a second bike for sh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
He bought an electric bicycle in this store 4 months ago and the customer service has been simply spectacular. Unbeatable. 100% effective package tracking, and subsequent problems with any part have... See more
Good Job Samebike Service Samebike had troubles to ship the bike to me. Anyway at the end they shipped a new one , this action was VERY appreciated. The LO26-II is a great bike , satisfactory wit... See more
Best bike ever for UK an for me that good its my second one an all the accessories are absolutely blinding 30 mph while peddling if u want it that fast but can be adjusted
Company details
Written by the company
Nous savons qu’un environnement de vie vert et à faibles émissions de carbone est crucial pour nous et nos enfants. C'est ainsi qu'est né SAMEBIKE. SAMEBIKE n'est pas seulement un vélo électrique, mais aussi un mode de vie vert et sain. Actuellement, il s'agit d'une marque mondiale dont les consommateurs dans plus de 35 pays bénéficient de vélos électriques abordables, d'une livraison rapide et d'un service après-vente sans tracas. Notre magasin est un magasin SAMBIKE officiel français agréé.
Contact info
Al. Krakowska 163, HaLa1.Pok.A2, 05-552, Łazy , Poland
- +86 132 7732 0773
- support@samebike.fr
- samebike.fr
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Complications and cheap material
The part to connect the front wheel was broken. I had to go and buy a new one, they could sent it but it would take 12 days. The brakes have a lot of isseus, rubbing and squeaking. Feeling of cheap breaks. The bike had to go to a repairshop. The battery goes from 42% to 29% to 4% and you think you have still sufficient battery at level 2. The communication takes a lot of time and to return the bike it costs a lot of money. If you want parts they are difficult to get The torque is good, but there is space for a lot of improvement on this bike.
Perfect bike
Good service, always here to help, good bike
I own a Samebike rs-a01 since 8 months and I really enjoy it.
I had little questions about parts and after a while a part broke but I received advice and help, part got refund.
this is a serious company selling good products!
Thanks
Good Job Samebike Service
Good Job Samebike Service
Samebike had troubles to ship the bike to me. Anyway at the end they shipped a new one , this action was VERY appreciated.
The LO26-II is a great bike , satisfactory with good performances, with exception of the fork and the brakes when working with my weight of 100Kg.
communication with the seller 10 out of…
communication with the seller 10 out of 10...delivery 10 out of 10...very easy assembly (10 out of 10)...riding the bike is fun (10 out of 10)...hope it lasts over time.
A very nice bike we have 2 folding…
A very nice bike we have 2 folding bike's electric on hollyday . A good price's .
They are great!
He bought an electric bicycle in this store 4 months ago and the customer service has been simply spectacular. Unbeatable. 100% effective package tracking, and subsequent problems with any part have been attended to efficiently and personally through WhatsApp and email. 100% Recommended.
By the way, very happy with the fatbike. This brand is powerful and robust.
After sales doesn’t replay to your…
After sales doesn’t replay to your request
I just received my bike André get a problem with the battery

Reply from Samebike France
AVOID SAMEBIKE
I received the bike but a speed is not working. IMPOSSIBLE to contact the customer service, they do not reply back!

Reply from Samebike France
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







