Very helpful and friendly staff made the visit a memorable experience for both of us. Such a pity the toilets were awful and not clean at all. They need some tlc more often. We tasted 6 beers and then... See more
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Website was easy to navigate and user friendly. The communication with regard to delivery timelines was great. The delivery driver was friendly and arrived within the time window indicated. Most i... See more
Highly recommend the "Brewer for the Day" experience at Sambrooks. John Hatch took us through the entire process, from making the mash to the fermentation stage. John is hugely knowledgeable and enthu... See more
Very good beers and very friendly staff. Unfortunately I never received the confirmation email during the Bank holiday weekend. But Mary was so kind and open the store for me on Tuesday. Howe... See more
Hasn’t replied to negative reviews
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Very helpful and friendly staff made…
Very helpful and friendly staff made the visit a memorable experience for both of us. Such a pity the toilets were awful and not clean at all. They need some tlc more often. We tasted 6 beers and then decided the best. Excellent all around and we will revisit for a tour soon. Thanks must go to the staff.
A great way to celebrate an 18th Birthday!
Outstanding!
I took my son on his 18th Birthday for a celebratory pint and pizza having been there often with my friends on nights out.
The welcome my newly 18 year old son and I were given made it such a special thing to do.
The beer was great and the food brilliant, and thank you for making our visit so memorable.
We were a group of 50 in for a birthday…
We were a group of 50 in for a birthday and it couldn’t have been a better experience. Thank you
10 out of 10
Easy navigation of website, prompt delivery, lovely fella dropped the box off - sorted! Thank you all.
Ordered 7 days ago no update on my…
Ordered 7 days ago no update on my order
Come on this is not good someone must be working their....
Consistently excellent beer.
Have had Sam Brooks beer before as a birthday gift from my son. I was very impressed so it was the obvious thing to purchase a couple of cases myself - I’m more than pleased I did!
Lovely beer/lovely delivery…
Always on time…
Always good beer
Always delivered with a smile
Thank you…
Good product delivered quickly.
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