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SalutHaiti.com Reviews 617

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

“I’ve been using this service for years to keep in touch with my friends and family. This company has always made that possible for me. I definitely recommend it, especially if you have family in othe... See more

Rated 5 out of 5 stars

Recharge in seconds and seamless use. I couldn't ask for better. It saves me a trip to the store to get the physical cards, which means a lot to me during this pandemic period, since the least I go ou... See more

Rated 5 out of 5 stars

How to say 🤔 ..... i have been outside for years, it has always been a hassle to send credit to my parents, brother and sisters phone. One day, I said to myself, I'm going to go see on Google, I wrot... See more

Rated 5 out of 5 stars

I hadn’t used Salut Haiti in ages, prior to using it yesterday. I have noticed some minor changes, which improve the site way of using it. I promise to keeping my thoughts to myself.

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

About SalutHaiti.com

Written by the company

Founded in 2008, SalutHaiti.com is a website dedicated to help Haitian people living abroad keep a close relationship with their loved ones back home in Haiti. The services SalutHaiti.com offers range from voice credit to mobile recharges. For more info, visit:

Written by the company

24/7 Customer Service

Send credit to Haiti mobiles in 3 easy steps

SalutHaiti - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join SalutHaiti.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

617 reviews

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Rated 2 out of 5 stars

Works Great Sometimes

I sent a top up to a friend’s phone and it never went through. Other times it’s been fine.

19 March 2022
SalutHaiti.com logo

Reply from SalutHaiti.com

Hiya Amy,

We're investigating it, and will soon send you an email with all the updates. Please check your email later today, as well as the Spam folder in case you cannot find it in your Inbox. Thank you for your patience!

Rated 3 out of 5 stars

It's good that they want to prevent…

It's good that they want to prevent fraud but when I have used the same information many times to buy credit they shouldn't need to call me, that's kind a waste of time, especially when you're aboard. Thanks,

7 March 2022
SalutHaiti.com logo

Reply from SalutHaiti.com

Hi Djessy,

For the security of our system, we over-verify orders that exceed a certain value. Thank you for your understanding and patience!

Rated 4 out of 5 stars

Good

Very good and I m enjoy but we want a system to cancel the order also want we send it to the wing number 1or 2 mns after that we can’t

30 January 2022
SalutHaiti.com logo

Reply from SalutHaiti.com

Hiya,

It's impossible for any service to cancel a top up to an existing number, although it is not the destination intended. We can only cancel it while it's being processed on our part, and is "Pending" in your account. But once it gets to the destination it is difficult to retrieve the amount if the number exists and is in use by someone else. Thank you for your understanding!

To avoid such situations:
- log into your account first at https://saluthaiti.com/account/home and use your Successful history to initiate a new top-up. Checkmark the correct number and go to the form.

Please make sure the number is correct. You have the option to assign a name when filling in the details of the top-up. So, double-check the number, assign a name in the process, and next time you can use the name shortcut instead of entering the number manually.
-Otherwise, always double-check the number if you have entered it manually.

Thank you for your review!

Rated 5 out of 5 stars

I've been using SalutHaiti for the past…

I've been using SalutHaiti for the past 5 years. I am still happy with it. The process of buying credit is very easy. The only small inconvenience is even if you save a number, the next time you log in you have to enter it again. It seems like this functionality is not working properly.

1 January 2022
SalutHaiti.com logo

Reply from SalutHaiti.com

Hiya,

The numbers recharged stay on an account for 90 days on the website. If the top ups are not frequent, the numbers are not visible when visiting the website.
This is not the case with MobileRecharge app. The phone numbers previously recharged do not get erased.
We've emailed you more details.

Also, there is a fast recharge option available towards the bottom of the screen. It shows the last number that was recharged and if pressed it opens the next recharge screen where that number is automatically filled in, no need to enter it again. In case you still help, please don't hesitate to get in touch, maybe also send us a screenshot: https://saluthaiti.com/contact

Thank you!

Rated 5 out of 5 stars

Love it

Love it great app🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

21 November 2021
Rated 3 out of 5 stars

Too much fees

10 November 2021
SalutHaiti.com logo

Reply from SalutHaiti.com

Hiya Jeff,

The processing fee is among the lowest on the global market. All transfer of goods services like this one (Mobile Recharge on our website) has it. What we recommend to save big is to visit the Promotions page that hosts daily bonuses on top ups, and/or subscribe to get offers by email: https://saluthaiti.com/subscribe

Thank you for trusting us!

Rated 5 out of 5 stars

Bine

I've been using this site for a while now, and I am very satisfied with its service each time I use it. My people in Haiti are also very satisfied based on the fact that they always receive the money on their phone as soon I send it.

5 November 2021
Rated 5 out of 5 stars

Very simple and very easy

Very simple and very easy. I have been with these guys for years and won't go anywhere else. In addition to Haiti, they've allowed me to add minutes to friends in other countries. I can't recommend them enough!

2 November 2021

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