Fantastic customer service from Phoebe who located an item that was shown as out of stock, took my order over the phone and dispatched the goods straight away. Great gillet and can’t wait to wear it
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff did a great job at helping me with different sizes and helping me find what I was looking for.
Love salt rock clothing as I am a man in my 50s with a surfing background the retro look is really appealing and always end up spending a lot of pennies as I’m inland and don’t have the opportunity o... See more
Popped into the Aberystwyth store whilst on holiday and the lady that greeted us was so lovely and helpful. She happily chatted to me while my daughter was choosing some items to purchase. She's a cre... See more
Company details
- Activewear Store
- Bags and Luggage Store
- Children's Clothing Store
- Clothing Store
- Men's Clothing Store
- Sunglasses Store
- Women's Clothing Store
Written by the company
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Contact info
21 Pier Street, SY23 2LN, Aberystwyth, United Kingdom
- 01970 626844
4.8
Excellent
213 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff did a great job
The staff did a great job at helping me with different sizes and helping me find what I was looking for.
5 May 2026
Was over charged but only noticed when…
Was over charged but only noticed when I got home. Not travelling over 60 miles to get it refunded
29 April 2026
Very good and polite staff good range…
Very good and polite staff good range of clothing
23 April 2026
Fantastic customer service from Phoebe…
Fantastic customer service from Phoebe who located an item that was shown as out of stock, took my order over the phone and dispatched the goods straight away. Great gillet and can’t wait to wear it
17 April 2026
Helpful staff very pleasant
13 April 2026
Really nice shirt good quality 💯
31 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was happy with my purchases
I was happy with my purchases, the staff behind the counter was very polite made me feel welcome in the shop, also store was clean and a good vibe
8 February 2026
Reply from Saltrock Clothing - Aberystwyth
We're happy to hear that you enjoyed your purchases and the welcoming atmosphere. It's great to know our team made you feel valued and that you appreciated the store's cleanliness. Thank you for your positive feedback!
Saltrock
Reply from Saltrock Clothing - Aberystwyth
We're happy to hear that you enjoyed our merchandise selection and found our staff helpful. Thank you for your positive feedback!
Saltrock
Reply from Saltrock Clothing - Aberystwyth
We are so glad our staff were helpful and friendly! We appreciate your feedback.
Thanks, Saltrock
Reply from Saltrock Clothing - Aberystwyth
We're glad you found our services valuable and our staff friendly. We appreciate your positive feedback and your time in sharing it.
Thanks, Saltrock
The staff were very helpful
8 February 2026
Reply from Saltrock Clothing - Aberystwyth
We're glad our staff was helpful! Thank you for your positive feedback; we appreciate it a lot.
Saltrock
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.