Salt Lab Reviews 

494
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. People regularly note how incredibly effective these natural products are for significantly improving sleep quality and completely easing daily physical discomfort and muscle tension. Consumers often share that incorporating these wonderful items into their nightly routine brings remarkable health benefits for the entire family and children. Buyers frequently express deep appreciation for the pleasant aroma and the fast-absorbing formula that makes daily application exceptionally smooth and convenient. Some reviewers were not happy with the overall texture, pointing out that the spray leaves a persistent and unwanted sticky feeling on the skin.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the magnesium spray and muscle repair cream... See more

Quality

Customers consistently note positive experiences with quality, expressing deep appreciation for the magnesium... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my go to magnesium spray at night. Rub into wrists at times if l feel the need during the day. I am stocked up for Christmas. Wishing you & your family a happy, healthy & restful time over the... See more

Rated 5 out of 5 stars

I have used this product for a while now im on my second refill, I spray my feet and calves every nite before bed, my restless legs have gone, joint pain eased and better night sleep 🙂

Rated 5 out of 5 stars

I use the magnesium oil spray on my stomach after my evening shower, along with the magnesium muscle cream on my neck and shoulders, love the smell. Before bed, I spray the oil onto the soles of my... See more

Rated 5 out of 5 stars

Tried others which were awful. Had almost given up on the vitures of magnesium applied topically when a friend recommended Salt Lab. SO pleased l tried it because its great. Been using it for years no... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Live a life in balance. Our 100% natural magnesium supplement is formulated with the highest quality ingredients to help you sleep better, recover faster and be your best self. Getting enough magnesium can be transformative in helping to improve your health and achieve sustainable vitality. We invite you to embrace our simple, yet powerful magnesium rituals to experience daily benefits for body and mind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(494)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m currently pregnant and this helped so much!

I’m currently pregnant and SaltLabs bath salts product truly helped with my migraines that were initially sending me to hospital or keeping me bed ridden. I had no idea how much magnesium helps with things like this!! Love it!

31 August 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Brianna,

Thank you for sharing your incredible experience with us! We’re so glad to hear that Salt Lab’s bath salts have made a significant difference in managing your migraines, especially during your pregnancy. It’s amazing to know how much magnesium can help with various challenges, and we’re thrilled our product could provide you with the relief you needed.

Wishing you all the best on your journey, and if you ever have any questions or need assistance, please feel free to reach out.

Take care,
Salt Lab

Rated 5 out of 5 stars

Salt lab magnesium a life saver

Salt lab magnesium has been a life saver. As a sufferer of restless leg syndrome salt lab has been amazingly helpful. The relief is remarkable.

26 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Amanda,

Thank you for your wonderful feedback! We’re thrilled to hear that Salt Lab magnesium has been a lifesaver for you, especially in managing your restless leg syndrome. It’s fantastic to know that you’re experiencing such remarkable relief.

Your experience means a lot to us, and we’re grateful to be a part of your wellness journey. If you have any questions or need further assistance, please don’t hesitate to reach out.

Wishing you continued comfort,
Salt Lab

Rated 5 out of 5 stars

Love this product

Love this product, definitely a must have to help one sleep and relax

25 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Tan, We are so glad you are loving the product. There is nothing better than experiencing the difference deep restorative sleep makes. Thank you for sharing. Salt Lab x

Rated 5 out of 5 stars

Must have nightly ritual!

Such great products and great service! Have been religiously spraying this on my tummy before bed for years and boy do I notice the difference when I forget! It works wonders for a nice deep sleep. The mag cream is also divine and the best ever for massaging into achey muscles. Kids love a little massage with it too to ease growing pains! Awesome products for the whole family.

15 August 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Hilary,

Thank you so much for your amazing feedback! We’re thrilled to hear that our products have become such an essential part of your bedtime routine and that you notice a difference when you forget to use them. It’s fantastic to know that our magnesium cream is not only helping you with deep sleep but also providing relief for achy muscles and growing pains for your kids.

We’re so glad our products are working wonders for your entire family! If you ever have any questions or need assistance, don’t hesitate to reach out.

Wishing you all continued restful nights and relaxation,
Salt Lab

Rated 5 out of 5 stars

Amazing products

Cannot recommend this product enough! I have been using the magnesium spray on myself for restless legs for years and it seems to be the only thing that works. I was so glad to see they brought out their magnesium cream after ordering it over a weekend it arrived pretty quickly and has been so good for my knee pain and my sons growing pains.

25 September 2024
Unprompted review
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Reply from Salt Lab

Hi Kayley,

Thank you so much for your wonderful recommendation! We’re thrilled to hear that our magnesium spray has been such an effective solution for your restless legs and that our new magnesium cream is helping with your knee pain and your son’s growing pains.

We’re also glad to know you received your order quickly! Your support and feedback mean the world to us, and we’re here for any questions or assistance you might need.

Wishing you and your family continued relief and comfort,
Salt Lab

Rated 5 out of 5 stars

Really happy with the product and the…

Really happy with the product and the service was excellent….

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Paul,

Thank you for your kind words! We’re delighted to hear that you’re happy with our product and that you received excellent service.

Wishing you all the best,
Salt Lab

Rated 5 out of 5 stars

Amazing product for a deeper sleep and restless legs

I have been using this magnesium spray on myself and my children for years and have found our sleep quality has improved significantly. I’ve also been using it successfully to help with my muscle recovery.

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

That's wonderful to hear! We're so glad that our magnesium spray has been such a great help for your sleep quality and muscle recovery, as well as for your children. Thank you for sharing your experience—your feedback means a lot to us! If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

Finally!!! A solution to restless legs

Finally!!!! something to help my toddler’s restless legs. We keep a bottle in the car and in her bedroom so she can give her feet a spray to reduce the feeling of pins and needles and restless legs.
We have tried oral magnesium and dietary supplements but this seems to be the only product that has helped her.

22 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Thank you so much for sharing your experience! We’re absolutely thrilled to hear that our magnesium spray has finally provided relief for your toddler’s restless legs, especially after trying other supplements. It’s great to know that keeping a bottle handy has made it easier to give her the comfort she needs.

We’re so glad to be part of your family’s routine and are here for any questions or support you might need.

Wishing your little one continued relief and restful nights,
Salt Lab

Rated 5 out of 5 stars

The magnesium cream is a game changer

The magnesium cream was a real game changer for my after sport recovery. I play cricket and golf which is very stressful on my back, legs and shoulders. Using this cream has helped reduce less after sport soreness and made my day after far more bearable.

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Thank you so much for your fantastic feedback! We’re thrilled to hear that our magnesium cream has been a real game changer for your post-sport recovery. Cricket and golf can definitely take a toll on your body, so it’s great to know the cream has helped reduce soreness and made the day after more bearable.

We’re so glad it’s become an essential part of your routine! If you ever have any questions or need further assistance, don’t hesitate to reach out.

Wishing you continued relief and smooth recovery,
Salt Lab

Rated 5 out of 5 stars

It’s my daily routine for deep sleep and muscle cramps

I have used Salt Lab Mag oil for the past 6 years and really notice when I run out - my bodies tells me, I apply to my stomach and feet at night to relax and have a restful sleep and to my neck and legs after my workouts to help with muscle cramps. 🫶🏻

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Joanne,

Thank you so much for your loyalty and for sharing your experience with us! It’s amazing to hear that you’ve been using Salt Lab magnesium oil for the past 6 years and that it’s made such a noticeable difference in your routine. We love that it helps you unwind at night for restful sleep and provides relief for muscle cramps after workouts.

We’re so grateful to be part of your wellness journey. If you ever need anything, please don’t hesitate to reach out!

Wishing you continued relaxation and relief,
Salt Lab

Rated 5 out of 5 stars

Amazing product I use it every day for…

Amazing product I use it every day for calf soreness and restless legs. Always receive my order on time and complete.

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Thank you so much for your kind words! We’re thrilled to hear that our product has been so helpful for your calf soreness and restless legs, and that you’ve had a great experience with timely and complete deliveries.

Your support means the world to us, and we’re always here if you have any questions or need assistance.

Wishing you continued relief and comfort,
Salt Lab

Rated 5 out of 5 stars

Very happy experience with Sat Lab

Very happy with my experience with Salt Lab, ordering was easy and fast and the product is awesome. I have been sleeping better and far more soundly. I started with spraying my feet only as was suggested and now also spray to the calf of my legs and now no more restless/cramping legs.
I also love that the packaging/bottles are classy and sit nicely beside my bed, particularly as we have our house on the market for sale - one less thing to put away for inspections.
I am very happy and will definitely be a returning customer.

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Maree,

Thank you so much for your amazing feedback! We’re delighted to hear that you’ve had such a positive experience with Salt Lab, from easy ordering to better sleep and relief from restless legs and cramps. It’s great to know the suggested application worked for you and that you’re now enjoying more restful nights!

We love that our packaging has been a nice addition to your space—especially during house inspections. Your support means a lot to us, and we’re so happy to have you as a returning customer.

Wishing you continued rest and relaxation,
Salt Lab

Rated 5 out of 5 stars

Great Product

Great Product. Tried Magnesium vitamins but this worked better
Couldn't recommend it highly enough

1 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Colin,

Thank you so much for your kind words! We’re thrilled to hear that you’ve found our product to work even better than magnesium vitamins. It’s wonderful to know that it’s made such a positive impact for you.

Your recommendation means the world to us! If you ever need anything or have any questions, feel free to reach out.

Wishing you continued wellness,
Salt Lab

Rated 5 out of 5 stars

My kids and I love our magnesium sprays…

My kids and I love our magnesium sprays and the customer service was super helpful!

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Hazel,

Thank you so much for sharing your feedback! We’re so happy to hear that both you and your kids love the magnesium sprays, and that our customer service team was able to help.

Your support means a lot to us, and we’re always here if you need anything.

Wishing you and your family continued wellness,
Salt Lab

Rated 5 out of 5 stars

Game changer for a good nights sleep

Salt Lab has completely changed our nights! This spray is used nightly on my two boys and has put a stop to the sleep talking and restless sleeps. The mag cream is another favourite, rubbed into my next and shoulders it does wonders for my tension headaches. I can’t recommend enough

24 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Alexandra,

Thank you so much for sharing your experience! We’re thrilled to hear that Salt Lab has completely transformed your nights and helped your boys with sleep talking and restlessness. It’s also wonderful to know that the magnesium cream has been a go-to for your tension headaches.

Your recommendation means the world to us, and we’re so happy our products have become such a valuable part of your family’s routine!

Wishing you continued restful nights and relief,
Salt Lab

Rated 1 out of 5 stars

Disappointed

It seems they only display positive reviews on their website. After receiving an email requesting feedback, I left an honest but disappointing review a few days ago, and it still hasn’t appeared.

I purchased the starter bundle, but the delivery took longer than expected, and the results were disappointing.

The spray left my feet dry, cracked, and sore. My hands also felt extremely dry after massaging the product into my feet as instructed on the bottle. Also, it didn’t improve my sleep, even after using it correctly for several weeks. Since discontinuing use, my feet have gotten better, and the soreness has decreased.

Save your money—there are more affordable alternatives available. I've found magnesium tablets to be more effective for sleep.

16 September 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Amy, Thank you for your feedback. I have looked on our website and can see your review from the 15th is displayed and we have also responded on the 16th with some recommendations on ways to use the product to improve your experience. We are sorry you didn't have any luck with our product and appreciate you taking the time to share your feedback. All the best, Salt Lab x

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Didn’t receive my package and they are asking to charge 15% instead of fully refunding. Said they can’t deliver to a hotel address…this wasn’t communicated beforehand. I had no issue selecting my hotel address when I was putting in shipping info. All other shipments by other companies arrived perfectly fine by the same shipping method.

9 August 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Ravisara,

We sincerely apologise for your experience and the frustration it has caused. Unfortunately, the address provided was deemed incorrect by Australia Post, and the package was returned to our warehouse. We offered a replacement and requested your correct address, but we understand that you were no longer at the hotel by the time it would arrive. We have fully refunded your order, including any confusion regarding the 15%. Please note that this full refund was processed on August 9th.

Wishing you wellness always.

Salt Lab

Rated 1 out of 5 stars

SNAKE OIL

SNAKE OIL! Do not buy this hoax. Doesn’t work and you can’t return it once opened. This product is not what it promises to be. Just wasted my money!!

6 July 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi There,

We understand how disappointing it can be when something doesn’t deliver the results you were hoping for. We’d love the opportunity to help you. Please email us directly at hello@saltlaboratory.com and we’ll do our best to resolve your dissatisfaction,

Hope to hear from you soon,
Salt Lab.

Rated 1 out of 5 stars

Bad customer experience

Bad customer experience! I never received the order and after a few chaising mails, I've been finally indicated that there was a number of attempts to deliver the oil but apparently I wasn't available to receive it. None of these statements is true but the final outcome is that I didn't get what I ordered and haven't been properly assist as a client.

30 June 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Vania,

We are truly sorry to hear about the difficulties you’ve faced with your order. It’s frustrating to not receive what you expected, and we understand how disappointing that can be.

We have processed a full refund for your order. If you’d like a replacement, please reach out to us at hello@saltlaboratory.com, and we’ll be happy to arrange that for you.

Wishing you wellness always,
Salt Lab.

Rated 1 out of 5 stars

Be careful when you’re ordering with…

Be careful when you’re ordering with salt lab my first order said it didn’t go through so I ordered again and now I have two orders and they refused to cancel one 😕

20 June 2024
Unprompted review
Salt Lab logo

Reply from Salt Lab

Hi Kerry,

It’s Emily, the Customer Experience Manager. I wanted to personally reach out to apologise for any disappointment and confusion regarding your two orders. I’ve reviewed your situation, and your experience is paramount to us—I would love the opportunity to turn this around for you.

I can confirm that we have processed a full refund for one of your orders, which you can expect to see returned to your account within the next 7-10 business days.

If you have any further questions or concerns, please don’t hesitate to reach out.

Warm regards,
Emily.

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