Same issues as everyone. Used these guys for the last three years and everything was fine, this year when I ordered same thing product didn't arrive, called they said there was a problem with the lab... See more
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I’ve gotten two prescription lens inserts into frames I supplied, including a pair of Oakleys two plus years ago, and the service was decent. Three weeks ago I sent the Oakleys in for a new prescripti... See more
I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSE... See more
Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought thes... See more
Company replied
Contact info
150 West Commonwealth Ave, 84115, Salt Lake City
- 888-507-1230
- customerservice@saltcityoptics.com
- saltcityoptics.com
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Glasses
The glasses where exactly how I pictured them and the turn around time was awesome
It took forever
I called 3 times and the nicest ales people graciously helped me but it took a long time to receive my order.
Quick excellent professional service
Excellent service when ordering as was the follow up on status and shipping out. I have already recommended Salt City to friends.
Long delivery time. Product great
Took three weeks to deliver. Gave a rebate which smoothed the experience. Ordered other glasses from similar vendor and had in 5 days.
Nice company
Great prices, quick delivery every time I've used them. I'd recommend you try them.
Great customer service
Great service and a great price. Delivered as promised.
Great service
I bought a pair of rx sunglasses for playing tennis that did not work as expected. I had the fortune of working with Kayla on the exchange process. She was responsive, kind, and really cared about providing the best service possible. I highly recommend this company and the people they have working for them.
Fast delivery and great price
Super easy to order, great prices, and fast delivery
Frames and Lenses were great Kayla and Steve were awesome!
Kayla and Steve supplied awesome customer service got two pairs of sunglasses done one single vission and one progressive dont be shy because they are an online buisness they treat you like you are sitting in the store with them and they will go out of there way to make sure you get the frames you want and are 100% for the customer.. They are great
Excellent company!!!
I have done business with them for several years now. They offer the best price and customer service available in the industry. I have also referred them to everyone I come across that is looking to order glasses.
prescriptions
good service a little slow on difficult prescriptions but stand behind there product
I would recommend this company to anyone.
The company seems to operate with integrity.
Very responsive and respectful.
Ugh.
Everyone was super nice on the phone. Super nice. But I had to exchange email after email and call after call with the staff because they just couldn't get the order right. It was executed so poorly that I contemplated ending the transaction on many occasions but this was the only place I could find that had what I wanted. I eventually got what I wanted, which I love, but overall a lengthy and disappointing experience.
Great glasses a little slow on info
The glasses are great and I dont have any issues other than the info is slow. There is a great portal with the potential to be informative but I dont think that anyone updates it
Made up for it!
When I initially ordered from SaltCity it was for my shop. I'm currently active duty military stationed in Germany and they were very willing to work with me and won out the bid from other companies with that attitude. However, it went a bit downhill after that taking over 6 months to complete a purchase over $6000. BUT, they made up for it quickly by getting following orders completed within one month and shipping everything quickly to our APO address where many companies throw in the towel because of a little customs form.
Thank you Kayla for doing a wonderful job!!
Awesome!
I love my glasses and Kayla was so great and helpful. Best customer service ever!
No problem!
Very easy ordering process! About two weeks for delivery. Would buy again.
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