Salão Musical Reviews 

280
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First time buying from this music shop. I have had a great experience. I reached out to them on product information and they were quick to respond. Everyone been very courteous and friendly. Their ord... See more

Rated 5 out of 5 stars

My friend in the USA was trying to purchase 5 books about learning to play Portuguese guitar. She was unable to complete the purchase and decided to them delivered to to me while I was visiting in Po... See more

Rated 5 out of 5 stars

It was my first time ordering from salaomusical.com. I wasn't sure how long it would take to receive the music book I ordered especially during the holiday season. The book i ordered was shipped qui... See more

Rated 5 out of 5 stars

My bank made an error and I paid twice. Salao Musical refunded the extra payment before I knew my bank had made a mistake. The delivery was swift and the communication was good.

Company details

  1. Musical Instrument Store
  2. Music Store

Written by the company

O Salão Musical, é a loja de instrumentos e equipamentos musicais mais antiga de Lisboa. Fundada em 1958 por António José Fernandes da Costa. O Salão Musical é uma loja familiar, o que a torna única! Poderá encontrar-nos na Rua da oliveira ao Carmo 2, no Largo do Carmo, onde somos também classificados como loja com História. Na nossa loja poderá encontrar vários tipos de instrumentos e equipamentos musicais e, como sempre, todo o apoio da nossa equipa para o ajudar a encontrar o seu próximo instrumento musical! Esperamos vê-lo em breve!

A sua loja de música em todo o lado!

Written by the company

A satisfação dos nossos cliente é fundamental para nós!
Trabalhamos todos os dias com o objetivo de melhor satisfazer as necessidades dos nossos clientes. Comprometemo-nos em praticar os melhores preços possíveis e, ao mesmo tempo, prestar um serviço especializado e personalizado a cada cliente. Agradecemos a todos os nossos clientes pela sua preferência na nossa loja e por depositarem em nós a sua confiança para os ajudarmos na busca do seu instrumento ou equipamento musical.

Entregas rápidas e seguras

Entre 1 a 2 dias (Portugal Continental)

Lembramos os nossos cliente que todos os nossos envios são preparados com cuidado e dedicação. Verificamos todos os instrumentos, equipamentos e acessórios antes de serem devidamente embalados. Assim conseguimos assegurar a segurança e integridade da sua encomenda durante o transporte.

Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

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4.9

All reviews

(280)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service!

My friend in the USA was trying to purchase 5 books about learning to play Portuguese guitar. She was unable to complete the purchase and decided to them delivered to to me while I was visiting in Porto. She couldn’t make this happen either. She sent me the information and too was unsuccessful in completing the transaction. I called the store and spoke with a charming employee who gave me another website to try. This site allowed me to ship the books to Porto but I couldn’t locate the books she wanted. I called the store again and your kind representative sent me WhatsApp links that allowed me to complete the transaction. I received the books here in Porto the next day. Both my friend and I are extremely pleased. She bought a portuguese guitar while visiting last year and despite being a very experienced musician who plays a variety of instruments she needed a little guidance in English and these books were the only reference she found.

15 January 2026
Rated 5 out of 5 stars

Good webshop

I was surprised to find this excellent webshop. The price was considerably lower than in other European webshops and the delivery was fast and reliable.

1 August 2025
Rated 5 out of 5 stars

Honest and efficient

My bank made an error and I paid twice. Salao Musical refunded the extra payment before I knew my bank had made a mistake.
The delivery was swift and the communication was good.

24 February 2025
Rated 5 out of 5 stars

Awesome shop

First time buying from this music shop. I have had a great experience. I reached out to them on product information and they were quick to respond. Everyone been very courteous and friendly. Their order system keeps you informed of the order process. The prices are reasonable and the instrument selection vast. Been a great experience thus far. Highly recommend this shop as they are customer oriented .

15 January 2025
Unprompted review

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