First time buying from this music shop. I have had a great experience. I reached out to them on product information and they were quick to respond. Everyone been very courteous and friendly. Their ord... See more
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See what reviewers are saying
My friend in the USA was trying to purchase 5 books about learning to play Portuguese guitar. She was unable to complete the purchase and decided to them delivered to to me while I was visiting in Po... See more
It was my first time ordering from salaomusical.com. I wasn't sure how long it would take to receive the music book I ordered especially during the holiday season. The book i ordered was shipped qui... See more
My bank made an error and I paid twice. Salao Musical refunded the extra payment before I knew my bank had made a mistake. The delivery was swift and the communication was good.
Company details
Written by the company
O Salão Musical, é a loja de instrumentos e equipamentos musicais mais antiga de Lisboa. Fundada em 1958 por António José Fernandes da Costa. O Salão Musical é uma loja familiar, o que a torna única! Poderá encontrar-nos na Rua da oliveira ao Carmo 2, no Largo do Carmo, onde somos também classificados como loja com História. Na nossa loja poderá encontrar vários tipos de instrumentos e equipamentos musicais e, como sempre, todo o apoio da nossa equipa para o ajudar a encontrar o seu próximo instrumento musical! Esperamos vê-lo em breve!
A sua loja de música em todo o lado!
Written by the company

- A satisfação dos nossos cliente é fundamental para nós!
- Trabalhamos todos os dias com o objetivo de melhor satisfazer as necessidades dos nossos clientes. Comprometemo-nos em praticar os melhores preços possíveis e, ao mesmo tempo, prestar um serviço especializado e personalizado a cada cliente. Agradecemos a todos os nossos clientes pela sua preferência na nossa loja e por depositarem em nós a sua confiança para os ajudarmos na busca do seu instrumento ou equipamento musical.
Entregas rápidas e seguras
Entre 1 a 2 dias (Portugal Continental)
Contact info
Rua da Oliveira ao Carmo 2, 1200-309, Lisboa, Portugal
- 213193740
- smlportugal@salaomusical.com
- salaomusical.com
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Quick and honest service
I think is verry good for online order…
I think is verry good for online order for Yamaha guter avery thik is good and safe
Bandolim strings
A swift international service purchasing Brazilian made Bandolim strings. Thank you
Great Customer Service!
My friend in the USA was trying to purchase 5 books about learning to play Portuguese guitar. She was unable to complete the purchase and decided to them delivered to to me while I was visiting in Porto. She couldn’t make this happen either. She sent me the information and too was unsuccessful in completing the transaction. I called the store and spoke with a charming employee who gave me another website to try. This site allowed me to ship the books to Porto but I couldn’t locate the books she wanted. I called the store again and your kind representative sent me WhatsApp links that allowed me to complete the transaction. I received the books here in Porto the next day. Both my friend and I are extremely pleased. She bought a portuguese guitar while visiting last year and despite being a very experienced musician who plays a variety of instruments she needed a little guidance in English and these books were the only reference she found.
Good webshop
I was surprised to find this excellent webshop. The price was considerably lower than in other European webshops and the delivery was fast and reliable.
Correspondent quick and friendly
Correspondent quick and friendly. Reminds me my shopping at the real shop in Lisboa!
Informations and speed
We had a quick correct delivery
We had a quick delivery. Everything was nicely packed and well protected.
The shop in Lissabon and webshop are very good in what they do. We visited them both.
I would recommend this shop.
Nice and big range of products
Nice and big range of products.
Very quick answers.
100% recommended
Reliable dealer
Bought some useful things you barely would find outside Portugal. Moderate prices and very quick service.
Obrigado!
Honest and efficient
My bank made an error and I paid twice. Salao Musical refunded the extra payment before I knew my bank had made a mistake.
The delivery was swift and the communication was good.
Awesome shop
First time buying from this music shop. I have had a great experience. I reached out to them on product information and they were quick to respond. Everyone been very courteous and friendly. Their order system keeps you informed of the order process. The prices are reasonable and the instrument selection vast. Been a great experience thus far. Highly recommend this shop as they are customer oriented .
All was to my satisfaction except long…
All was to my satisfaction except long deliverytime.
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