I've been looking for a pair of comfortable spring summer trousers in a natural fabric, and Saint and Sofia popped up on my Facebook feed with some organic cotton trousers, more than I would normally... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super quick delivery - no problems. Don’t think I’ve ever bought jeans online and been satisfied - however, as soon as I tried these on I popped on line to look at other colours!! Great quality and fi... See more
Company replied
The Chelsea trousers I ordered were to replace some I’d had for a number of years. I reordered because I was impressed with the quality of my first pair Unfortunately the material of my new ones doe... See more
Company replied
LOVE LOVE LOVE these new trousers, they fit perfectly and the best part is they come in three lengths, which most places do not offer - this means I can take them out of the packaging and wear them wi... See more
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Company details
Written by the company
Saint and Sofia creates fashion and accessories that are fair and sustainable. We design all of our styles in our London studios and make them by hand in family owned factories in Europe. Each month we introduce a considered edit of new, on trend styles. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. We’ve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. We have partnerships to support the work of The Prince's Trust, The Natural History Museum, Central St. Martins and Trees for Cities.
Contact info
Tower Bridge Road, SE1 2UP, Southbank, London, United Kingdom
- 020 3929 3896
- care@saintandsofia.com
- saintandsofia.com
4.6
Excellent
20K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
Fast, easy ordering process, delivered on time.
Top is lovely, smart but comfortable
9 March 2026
Unprompted review
Reply from Saint and Sofia
Hi Gillian
Thank you so much for the kind review.
We are so happy to hear you are enjoying this.
Please shop again soon!
Cheers,
Stacey
Easy to order and arrived on time
Easy to order and arrived on time. The best trousers that I've ever owned - Keller pants!
6 March 2026
Unprompted review
Reply from Saint and Sofia
Hello and thank you for taking the time to write us a review.
We are happy to hear your overall experience was pleasant.
Please shop with us again soon.
Cheers,
Stacey
Reply from Saint and Sofia
Hi Julie
Thank you for leaving us a review.
We appreciate you taking the time.
Cheers,
Stacey
LOVE LOVE LOVE these new trousers
LOVE LOVE LOVE these new trousers, they fit perfectly and the best part is they come in three lengths, which most places do not offer - this means I can take them out of the packaging and wear them without worrying about the hem being too long and filling in a returns label. So good I want another pair! They arrived fast too.
14 March 2026
Unprompted review
Reply from Saint and Sofia
HI SS
Thank you for taking the time to leave us such a nice review.
We truly appreciate your feedback.
Please shop with us again soon.
Cheers,
Stacey
Beautiful quality.
Beautiful quality.
Beautifully packaged.Fast delivery
Super fit.Im 12-14 Bought 14.
Purchased white & Black one.
Boxy style shorter length so ideal sitting on trousers / jeans.
Highly recommend.Expensive but hoping will last .
11 March 2026
Unprompted review
Reply from Saint and Sofia
Hello Carole
Thank you so much for your great review!
We appreciate you taking the time.
Please shop with us again soon.
Cheers,
Stacey
Happy!
Great delivery time
Beautifully packaged!
Comfortable fit
Very happy
Its the first time ive used saint and sofia and will return!
6 March 2026
Unprompted review
Reply from Saint and Sofia
Hi Ruth
Thank you so much for your wonderful review!
We are happy to hear you had a great overall experience.
Please shop with us again soon.
Cheers,
Stacey
Promptly delivered and packed with love!
Promptly delivered and packed with love!
5 March 2026
Unprompted review
Reply from Saint and Sofia
Hello
Thank you so much for leaving us a review.
We are happy to hear you had a great overall experience.
Enjoy,
Stacey
Shopping made easy
Shopping made easy! I have limited time to search for something and this is a dress which is great for work, rest or play. I do a mix of home visits, (I have to look smart but creative,) then hours at the computer,(I need to be comfortable) but this dress is ideal as I can also put on heels, add a bit of glitz and be ready to meet friends at the end of the day.
2 March 2026
Unprompted review
Reply from Saint and Sofia
Hi Deborah
Thank you so much for taking the time to leave us a review.
We truly appreciate you and we hope you enjoy your dress for all your work needs.
Cheers,
Stacey
Nice clothes, accurate sizing and quick delivery
Nice clothes, accurate sizing and quick delivery. The try before you buy is also a great service.
9 March 2026
Unprompted review
Reply from Saint and Sofia
Hi Charlotte
Thank you for the 5 star review.
We are happy to hear you had a great overall experience.
Please shop with us again soon.
Cheers,
Stacey
Easy to order
Easy to order, quick delivery. Kept informed.
Lovely fit for trousers
9 March 2026
Unprompted review
Reply from Saint and Sofia
Hello and thank you so much for leaving us a review.
We truly appreciate you taking the time.
Kind regards,
Stacey
Beautiful colour bag
Beautiful colour bag. The correct size for me. The handles are perfect too as they could hang on the shoulder adequately.
9 March 2026
Unprompted review
Reply from Saint and Sofia
Hello
Thank you so much for your 5 star review.
We are happy to hear you are enjoying your bag!
Cheers,
Stacey
Fabric bobbles.
Nothing wrong with this company. However I bought a pair of runway pants. Beautiful soft fabric great fit but after only a few times of wearing the fabric is bobbling. Very disappointed so now the are only any good for wearing at home. ☹️☹️☹️
8 March 2026
Unprompted review
Reply from Saint and Sofia
Hello Sue,
Thank you for taking the time to share your honest feedback with us.
Our customer care team have reached out to you via email to assist you further with this.
Have a nice day.
Rosie
Saint & Sofia Customer Care
Great fit and quality rousers
Had to wait for order to restock but I was kept informed. Happy with purchase, good quality.
7 March 2026
Unprompted review
Reply from Saint and Sofia
Hi Dawn
Thank you for leaving us a great review.
We appreciate your patience while we restocked some items.
Please shop with us again soon.
Kind regards,
Stacey
Bobbling after a few wears
I had some Finsbury pants last year and they are brilliant. No bobbling, worn lots and still look like new. With this good experience, I bought 2 pairs of Runway pants which I equally loved, until they started bobbling badly after less than 6 wears and 2 washes. My friend calls them gardening trousers. £89 is a lot to pay for trousers that last 6 wears. I was told to use a debobbling tool on them and it was to be expected. :( They are now my dog walking or gardening trousers. I won’t be buying again.
8 March 2026
Unprompted review
Reply from Saint and Sofia
Hello Deborah,
Thank you for your feedback — we’re really sorry to hear about your experience with the Runway pants, especially after having such a great experience with your Finsbury pair.
We understand how disappointing this must have been, and can confirm that this has now been handled by our Customer Care team. If there’s anything further you’d like support with, please don’t hesitate to reach out.
Have a nice day.
Rosie
Saint & Sofia Customer Care
Excellent trousers
Excellent trousers. Gorgeous soft (but holds its shape) fabric. Super comfy but look quite dressy. I bought these on line but had previously been into the shop in Covent Garden to try the length and make sure I was a 10 - really helpful staff.
7 March 2026
Unprompted review
Reply from Saint and Sofia
Hi Ruth
Thank you for the 5 star review.
We are happy to hear you are loving the trousers!
Enjoy,
Stacey
Reply from Saint and Sofia
HI Mary
Thank you for leaving us a review.
We appreciate you taking the time!
Cheers,
Stacey
The trousers are so comfortable
The trousers are so comfortable. I love them
2 March 2026
Unprompted review
Reply from Saint and Sofia
Hello Susan
Thank you for the 5 star review.
We hope you enjoy your trousers!
Cheers,
Stacey
Reply from Saint and Sofia
Hi Haleema
Thank you for your review.
We truly appreciate you taking the time.
Cheers,
Stacey
Really lovely T-shirt
Really lovely T-shirt, the quality is excellent, I will be purchasing more and have recommended to friends. Really well packaged.
27 February 2026
Unprompted review
Reply from Saint and Sofia
Hi Anne
Thanks for your kind review.
We are happy to hear you had a great overall experience.
Have a lovely weekend.
- Stacey
Absolutely love these trousers Great…
Absolutely love these trousers Great delivery time, fabulous trousers just what i was looking for, highly recommend
27 February 2026
Unprompted review
Reply from Saint and Sofia
HI Linda
Thanks for your 5 star review.
We are so glad to hear you had a great overall experience.
Enjoy your trousers.
Cheers,
Stacey
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