Sagic Reviews

1,881

•

4.8

Insurance Company

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and knowledgeable customer service agents who answer telephone calls promptly without long waiting queues. People also note that annual renewal processes are completely straightforward and insurance quotes remain consistently competitive and affordable. Some reviewers were not happy with certain online site features and policy wording details. A few people mentioned that making minor account changes directly on the website can sometimes be challenging, requiring additional emails for resolution. Others stated that pricing might not always represent the absolute lowest option on the broader market, though overall satisfaction remains exceptionally high.

What people talk about most

Price

Clients share positive opinions on price, consistently highlighting very competitive quotes and affordable... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting polite, patient, and... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the quick, courteous,... See more

Staff

Customers had positive experiences with staff, frequently expressing appreciation for the helpful and... See more

User experience

Users describe positive interactions with user experience, highlighting how the online process is very clear,... See more

Reviews shaping this summary

Gave me a very good price less than last year and well priced I checked. Got a phone call prior to renewing and confirmedthat I wanted to go ahead and needed to use another card as old card was out... See more

Company replied

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more

Have been with this insurance company for some years now. Renewal is easy, price is very competitive, straight forward renewal no fuss no extra sales pitch. Get exactly what l asked for.

Kept price similar to last year. Profits help towards Salvation Army endeavours. Please note - we're in the process of moving house, perhaps late summer - we'll be in touch re change of address.

Company details

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:

Wholly owned by the Salvation Army

Insurance that helps others

100+ years of service

Customer focused approach

No interest on monthly payments

No amendment fees

Member discounts

Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

Contact info

Saxon House, 27 Duke Street, CM1 1HT, CHELMSFORD, United Kingdom
0300 030 1865
customerservices@sagic.co.uk
sagic.co.uk

4.8

Excellent

2K reviews

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Replied to 100% of negative reviews

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It was all fairly easy but as an 83year old I would like to have a print version of the policy and cover/claim details by post rather than having to print about 50 pages. I know it’s stored in the computer somewhere but not too sure I could find it quickly.
I am happy as a Christian to be able to help the Salvation Army. The price is competitive as well. Well done.

25 June 2026

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