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4.3
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sagastockholm
Hi Thomasin,
Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.
Thank you for choosing us, and we hope to serve you again soon.
Sincerely,
Saga | Customer Support Team
Reply from Sagastockholm
Hi Anna,
Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.
Thank you for choosing us, and we hope to serve you again soon.
Sincerely,
Saga | Customer Support Team
It was so East and enjoyable to shop at this website! I Will Dimitrij again 🤩😍
Reply from Sagastockholm
Hi Jenny,
Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.
Thank you for trusting our store and for allowing us to be part of your shopping experience.
Sincerely,
Saga | Customer Support Team
Beautiful items, easy to order, but I very much would like to have specific measure (in centimeters), for each item. Like Zizzi.se have
Reply from Sagastockholm
Hi Hutti,
We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.
Thank you for taking the time to share your experience, and we hope to assist you again soon.
Sincerely,
Saga | Customer Support Team
Reply from Sagastockholm
Hi Ronja,
We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.
Thank you for taking the time to share your experience, and we hope to assist you again soon.
Sincerely,
Saga | Customer Support Team
Easy to choose aning many beautiful dresses. Also very easy to make your payment.
Reply from Sagastockholm
Hi Mona,
We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.
Thank you for taking the time to share your experience, and we hope to assist you again soon.
Sincerely,
Saga | Customer Support Team
Reply from Sagastockholm
Hi Marit,
Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.
We truly appreciate your support and look forward to serving you again.
Sincerely,
Saga | Customer Support Team
Really it was a nice sandel, both fashionable and comfortable ❤️❤️❤️❤️
Reply from Sagastockholm
Hi Parvin,
Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.
We truly appreciate your support and look forward to serving you again.
Sincerely,
Saga | Customer Support Team
Be careful, avoid buying! AI-generated pictures on the website, very weird discounts; also, have a look at the positive reviews here on Trustpilot. Don't you notice any pattern? Very suspicious. I looked up a few items I wanted to buy with google lens, turn out they are sold by similar websites (weird discounts, AI-generated pictures, etc). They are likely reselling cheap items for an increased price but putting the work to make it appealing with the price point and fancy AI pictures.
Reply from Sagastockholm
Hi Anna,
We’re sorry that your experience did not meet expectations. We understand how disappointing it can feel when an issue remains unsolved or when the support received does not feel helpful enough. That is not the standard we want to provide, and we’d like the opportunity to take a closer look at your case.
Please reach out through our official support channel with your order number or contact information so we can review the details and do our best to assist you.
Sincerely,
Saga | Customer Support Team
Reply from Sagastockholm
Hi Gabriella,
Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.
Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.
Sincerely,
Saga | Customer Support Team
Reply from Sagastockholm
Hi Mallan,
Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.
We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.
For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.
Sincerely,
Saga | Customer Support Team
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