Saffron Alley Reviews 1,387

Have ordered twice from Saffron Alley now and have been very pleased with the service. Easy to order and the cuts to the meat were clean. Prices were reasonable. Delivered promptly. Will be ordering from you again.

Delivered on time in good packaging with ice packs you can even use again. The food I ordered was delicious, very tender with loads of flavour and there was no waste! Burgers my family all said in unison, the best we’ve ever had!! Thank you.

Great selection of meat really high quality
Steaks were great and very tender when cooked!

Ordered for the first time! Beautiful corn fed chicken and chicken breast in time for Eid. Great service, safely and hygienically packaged, fresh and great
Communication throughout the ordering and despatch process . Meat was incredible and satisfied a most fussy Moroccan wife who complains the chicken in the UK is not as good as Morocco! This time it was! Will be back for Steaks and Brasilia now that they are all halal and can eat with confidence!! Aiming for a Tomahawk steak on pay day !! Can recommend 100%

I order regularly from SA they have the finest deli meats which are absolutely delicious - will order more especially as there seems to have been a massive restock! The steaks are fantastic value for money considering the quality of the steaks sold. Will continue to order more!

I've ordered meat a few times from Saffron Alley and it has always been high quality and delicious. Ordering is easy and delivery service is great. Customer service is excellent and my questions have always been answered quickly. Highly recommend Saffron Alley

I have ordered the duck and beef sausages. It was delivered in time and duck was clean and packed appropriately. The sausages were delicious. Everything was delivered on time.

Have brought from Saffron Alley for several years and the quality and service always excellent.

The meat is always packed well and delivered on time. The deli is my favourite. My only gripe is that they don’t get some deli items in regularly. Turkey pastrami and paprika pastrami no longer available which a family fave of ours.

Good quality meat with great standards of rearing. Absolutely worth buying.

I’m very happy with my order, everything was delivered and everything was very good.
I’ll order again soon.

Thank you.

Ordering is always quick and easy, and my deliveries arrive on time every single time, neatly packaged and well presented. The selection of meat and poultry is fantastic, with plenty of great options to choose from. I’ll definitely be using Saffron Alley regularly!

Excellent meat, very pleased with delivery and packaging. I have recommended to my friends.

I love it's meat products. I also appreciate the videos describing the cuts.

Amazing quality everytime. I trust saffron alley and are my main butchers i order from. Am a customer for just over a year now. Every order is delivered made on time, nothing is ever missed or incorrect and i do place very large orders in regularly. Very happy and will continue to order from Saffron Alley

Had a little issue but sorted vwry easily and smoothly, lovely customer service thank you Christopher David!

I want to congratulate you for the professionalism you show, but especially Christopher David who made it possible for me to receive the order before Orthodox Easter, after I made the wrong date instead of 9/04 I checked 9/05, thank you from the bottom of my heart

I've always had positive experiences with Saffron Alley. I had a slight hiccup with a discount code which Christopher promptly dealt with. Always assured of good quality meat and excellent customer service. Still impressed that they offer free delivery over £40 which makes it cost effective even if my order is relatively small.

I write this review having just watched a FB post about their new higher welfare chicken product. Unlike their customers, I have visited saffron Alley fridges and seen firsthand what products are being bought in and sold on to their customers so feel obliged to highlight concerns.

Through the use ‘humanewashing’ words and phrases that sound more appealing and ethical but lack concrete definition or enforceable standards customers are led to believe that the meat products they sell are somehow more ‘ethically reared’ then what is generally available, and so are sold at inflated prices.

For transparency please see pictures of the cases of meat products from their fridges below and feel free to look up the EEC numbers for their sources. Some of their portioned chicken they buy in from Europe for instance are literally some of the cheapest, most mass-produced chicken products being sold in the marketplace. [Saffron Alley have disabled pictures being added to Trust Pilot reviews so images of their fridges mentioned may not appear here on this review platform. A bit crafty?]

What is particularly alarming is they choose to begin their latest post by saying the ‘halal industry is cooked.’ Unscrupulous traders such as Saffron Alley, now in the online halal space, are the problem. A cursory look at the labels from the fridges show that vast majority of their chicken product for instance is from Europe and is machine slaughtered. It’s not regulated by HMC or HFA or even stunned and then hand slaughtered, these are machine slaughtered. If you can’t get that right, why are you here? Saffron Alley is not solving any problem. Their likes are making the problem faced by the Muslim community worse, by delegitimising certified halal slaughter, and now trying to capitalise on higher welfare products. The consequence of which is genuine certified halal producers that the Muslim community need are being forced out. Without labouring the point, this is not a small matter, as once forced out, the prejudiced bureaucracy against halal slaughter will not allow them back. Decades of work is being undone and is playing into the hands of the anti halal campaigners all to make a profit.

I also feel the constant coercion through offering monetary discounts to customers to write positive reviews on their behalf to skew perception and to gain a firmer foot hold a little disingenuous and ‘inorganic.’ Frustrated customers have also made mention of this in their google reviews.

I distrust Saffron Alley as I have observed them to be misleading such that I even doubt any new products shown would even be what customers end up receiving based entirely on their track record. I encourage all to verify independently the views expressed here.

Note:
Please also refer to the “Facebook Adlibrary” and search for Saffron Alley for references to claims:

• They claim to check every supplier’s animal welfare standard and also abattoir halal compliance, keeping in mind they buy in produce from 3rd party retailers who in turn buy in from various producers and slaughterhouses across Europe.

• That we are to safely ‘assume’ all the products are ethically reared and of a higher welfare standard than what is readily available elsewhere.

Faced a problem with my order, so I contacted the customer service and it got resolved quickly and easy by Christopher David.