Safestyle Reviews 

Had Safestyle windows replaced after a number of years and was shown how shoddy original workmanship was - cracks in frames covered up, window screws not fixed into brickwork etc. It may look alright but the fitting was poor.

Went only as far as a quote. The salesperson was nice enough but the BS sales tactics are really annoying. You get this super inflated quite, a call to technician (could we install the special door) special discount just for me, oh an let's not forget that's only valid for two years cause you know, end of tax year 😂. And just like that from nearly £5k I can buy the patio door for £1800. Miracle. So yeah I don't trust company's that use shady sales tactics.

David was very detailed and clear in his explanations covering the types of windows and their suitability for me. He also explained why safestyle products were superior to other products in the market as well as the different payment options available to me.

We have used Safestyle twice now as we were happy with the back door (including cat-flap) so decided to get a quote to replace the front door and two old windows which we have now agreed to do.

The salesman, Vijay was friendly and helpful and professional and the back door was of good quality and fitted well.

Happy to recommend this company/Vijay.

We had Patio and French doors, and back door (Solidor)and all the Windows replaced. The 2 fitters took 24 hours in total to finish installation and done a fantastic job, professional, clean,polite, and great workmanship. Just had a follow up phone call to check I'm happy and only 2 days after the installation finished. I told them we are very happy customers. From start to finish, all dealings with everyone had been a good experience and would highly recommend Safe Style. I must add that an Anglian van and fitters done the works as they own Safe Style by all accounts, but am I bothered about that, no!

Horrible company!
Had designer visit, agreed verbally for plain grey door, long handle, letter box. Simple order, asked my partner scrolling directly to signature and he didn't had any chance to check! ...

Second visit, surveyor, 9 min, measurement visit outside, no interaction at all...fast signature and off he went, no presentation, no order, nothing.

Coming back to fitting..surprise! Another door, with forms outside, cheap pvc, small handle and NO letter box!...
What a joke!
We have ringdoorbell proof and designer statement and their RSM doesn't want to change the order.

Contacted solicitors and of course they are on breach due to lack of service as per Consumer Rights.
Advice, ZERO customer service, never, EVER had so unprofessional service in my life!

Current order is wrong, they are in breach of contract as per the law, and fake declaration, pushy service, and they want to push that fake order!
AVOID the scammers!
Rushing signature, adding wrong order to scam customers.
Will take them to Dispute but advice ...avoid Safestyle team!!

Would love to have given a glowing review, following work being carried out. But, they didn’t even turn up for the appointment! Dodged a bullet I think, poor service at that level tells me everything I need to know.

​A huge thank you to the fitter, Kieron Conway and his assistant, Stephen Hanney. They were professional, punctual, and most importantly, deeply respectful of my home. Kieron and Stephen worked efficiently while ensuring everything was kept clean and tidy throughout the process. The quality of the installation is top notch, and their friendly, "can do" attitude made the whole experience stress free. It’s clear they take great pride in their work. I would highly recommend this specific team to anyone looking for a high-quality, hassle-free installation.

My experience with this door company has been extremely disappointing from start to finish. The initial meeting went well, and the salesperson I spoke with was lovely—so I paid my deposit feeling confident. Unfortunately, everything that followed was the complete opposite.
Once it came time to book the installation, I was messed around repeatedly. The company made an error with the initial booking, then kept changing the time they would arrive. Communication was consistently poor—unless, of course, they were contacting me for payment.
When I raised concerns, the manager reluctantly offered a £50 “goodwill gesture,” but did so in a rude and dismissive manner, even saying, “we shouldn’t be giving anything really.” Not exactly what you expect from a company claiming to value customers.
After installation, I reported damage to the door and sent photos. Instead of arranging a suitable time with me, they sent someone out unannounced. When I explained how unhappy I was with the overall service, the managers showed no interest in resolving things and were extremely rude to deal with.
I will not be using this company again. They have shown no respect for customer satisfaction, and their communication and professionalism were genuinely shocking.

This review is regarding the Safe Style Branding, in March 2023 we paid top money to have a ‘reputable’ company ( Safe Style ) supply and fit a brand new exterior back door. We could have gone cheaper, but cheaper-less known companies don’t come with that guarantee one would expect from the bigger company brands.
Moving on to early 2026 and our door has water pouring in when it rains, try contacting Safe Style to be told “the Safe Style of 2023 went into liquidation” but the brand name continued without any break in business. We have to contact the insurance company “ For warranty-related support, please contact InstallSure, the insurance provider for Safestyle warranties.

The insurance company want a quote to the cost-of repair, called Safe Style for a quote; ‘sorry we only quote on products we supplied’
So I contacted a local upvc company, explained the situation…. We can quote, but at a cost - why? Because the insurance company rarely use a company you obtain a quote from.

Also if the payment is made by credit card, the insurance group won’t pay, they refer you back to your credit card supplier

All in all my opinion is that the whole process is a corporate scam, go into liquidation but continue trading - just not honouring previous work.

So before you choose these ‘big companies’ look into their histories, and don’t just trust a branding

Worst decision I ever made when it comes to this house was using safestyle.
First off the salesman. I dont fall for sob stories, good job really. Sitting listening to him go on about how his Mum passed away and how amazing the NHS is after finding out my wife was a nurse and how he'd "give us his best price" in honour of his Mum. I was young and naive at the time he came and thought that the 3% discount was a good price. Not great but cheaper than the other quotes. To be fair thats probably the only relatively decent thing about my experience with safestyle.
Let's start with the windows. Filters that let in drafts, big drafts, started after about 3 years. Ive had to replace them myself. The sealant they used failed after about 4 months, replaced it myself, one of the downstairs opening windows has blown, replaced it myself. Not great but it happens.
However the problems with the front door aren't small problems.
First off the fitters. One stank of body odour so bad I could still smell it after he left. Maybe not his fault but it doesnt help matters.
Under the handle a huge hole. There is no way the fitters didnt see it. Didn't mention it. Had to get a new door. They sent a new door. The door frame doesnt fit so there is about an inch wide gap that they filled with sealant. The same terrible sealant they used for the windows. After a few months water started coming through everytime it rained. The weather guard on the door started to rust after about 18 months, water was pooling inbetween the skirting and the door frame which I didnt know about until I removed the skirting because the water coming in had wrecked it. I complained, got a "send us your job number" 2 days later they went into administration and never heard from again. In the end after hundreds of phone calls and emails I cut my losses abd fitted a new door and frame.
Don't use safestyle. Please do not use safestyle. Ive had nothing but problems and what was already an expensive job turned into a very very expensive job and a nightmare.

Tried to quote £3k for 2 small kitchen windows. Then said they could drop it to £1400 if we allowed them to take photos! No thanks! Quote the correct price in the first place!

David was couteous and efficient, and ensured we had a thorough understanding of the product and options available. Additional discounts we were able to secure were the icing on the cake!

Very pleased with the quality of the installation. Andi Young and Kyle brindley did a fantastic job. Very helpful and patient when I had to sort the dogs out and then explaining the products aswell

James is a good salesman and understood what we needed, he did a lot of work into creating a cost proposal that reflected our budget and requirements. I am grateful that he was on point for our purchase.
Lee, who came in to measure & verify, was also very polite and efficient.
Above all, the two guys who came in to fit the windows were top professionals. Super efficient, clear communication. I'd suggest slightly better care when it comes to putting dust sheets down but overall, really pleased with the work, professionalism and the product.
Would recomended defo.

Fitter was on time and didn’t finish until job was completed. Very pleased with the doors, a great improvement

We were very pleased with the fitting of two large front windows for our bungalow. Gareth and his partner arrived on time and were very professional and seemed to work so efficiently as a team. Everything seemed to go smoothly and we are delighted with the result.

Great services. The team has installed my front door on time. The team (especially Kieran Conway) is so friendly able to guide and help professionally. Strongly recommended. I will be definitely use them again in the future.

Fantastic service especially from the fitters, they explained everything they were doing and what each step was, I knew exactly what was happening and it was very satisfying knowing what was going on, the fitters were very polite and delivered a clean service making very little mess with great efficiency well impressed

When I decided to change my front door, I chose Safestyle. I had one of their agents call and arranged a time to come out and discuss what I was looking for. He was such a nice man. The one thing was he let me tell him what I was looking for, he didn’t try to point me away from my choice and that was such an important thing for me. I didn’t have to wait weeks on end either which was great. The guy who came to fit it was really nice, he got in with the job, no hanging around drinking tea and chatting on his mobile. All in all really brilliant from start to finish.