I forgot the technician’s name, but he was great! He showed up early and got everything taken care of quickly. One of our cameras was offline, and he even went into the attic to check the connection a... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Secure your home with an ADT® monitored security and alarm system from SafeStreets. Call now - next day home security system installations available.
Contact info
United States
- safestreets.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rafael Rosario was my tech and was…
Rafael Rosario was my tech and was excellent explaining everything very polite thank you Rafael for your service excellent job
Christian Canales
The installer, Christian Canales. He has obviously been doing his job a long time as he is effortless and efficient. Christian was polite, patient, and personable. The factor that made me hesitant to give an enthusiastic 5 stars (to the company, not Christian) was the upsell pitch. This is not unique to Safe Streets as nearly every industry in the business of selling does this. It was a little unexpected and made it awkward for me. Other than that, there is no reason to not give 5 stars for the service and benefits for the price.
Awesome experience!
I forgot the technician’s name, but he was great! He showed up early and got everything taken care of quickly. One of our cameras was offline, and he even went into the attic to check the connection and was able to get it working again. He cleaned up after himself, was very polite, and made sure everything was good to go before he left. Overall, a great experience!
ADT is incompetent
ADT is incompetent. Scheduled a service call, they were unprepared and did not have what was required. Also forgot to arm an exterior door. Scheduled another call to inly to have half the job completed. Yep you guessed it! They need to schedule another service call. I was lied to and told service guy would be back the same day, surprise he never showed up! Unreliable, not trustworthy, incompetent and zero communication skills between office and service techs. Disgraceful for a business!
Good install
I was shocked at the price I was quoted…
I was shocked at the price I was quoted and JUMPED on the deal. I've been wanting ADT protection for years and I finally got it. The technician was outstanding and the process was smooth. He even cleaned up before he left.
If I could give 20 stars
If I could give 20 stars, I would! Amazing guy
Very professional and very…
Very professional and very knowledgeable.
Worked Mr
Worked Mr. Brent extra hard for this sell. Hope we can get Advance payment work out Tuesday 15th. Thanks kimbell
He was great.
He was great. The install went better than expected.
Great service!
Alex was fantastic
Alex was fantastic. He was thorough in his work and explained every option available to me. He never pressured me to choose anything that I didn't want or need. He is extremely knowledgeable and personable. He was quick and efficient and a pleasure to have in our new house.
SafeStreets and Anthony Campos have…
SafeStreets and Anthony Campos have been so easy to work with. Anthony was on time, asked me in what I wanted to accomplish and help set up the apps and account. He gave me exactly what I hoped for. I would highly recommend this service to anyone looking for home security.
Jon was very good
Highly Recommend
Chris in sales and Clayton who did the installation were both awesome. Very happy and highly recommend to anyone looking for a quality system!!
Technician was great
Technician was great. He helped me get the equipment I needed to keep my family safe. Thank you.
Mike was so good
Mike was so good. He was able to explain the different options and he took the time to help me build the best system for us. He was fun to work with today too.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







