SaferVPN Reviews 2,184

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

REGISTERED 2 WEEKS AGO. PAID THE MONTH BUT THEY NEVER SENT THE REGISTRATION EMAIL. THEN I ASKED THEM TO RETURN MY MONEY BACK AND I JUST GOT SUPERFICIAL ANSWERS, AND AFTER 2 EMAILS THEY ARE IGNORING... See more

Company replied

Rated 1 out of 5 stars

Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer suppo... See more

Company replied

Rated 5 out of 5 stars

have been with SAFER for just over 5 yrs now and find them reliable to a tee. never drops out in middle of ones session. Only downside is having no terminal [ if that is the word I'm looking for ]. in... See more

Rated 5 out of 5 stars

I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it... See more

Company details

  1. VPN Service
  2. Internet Service Provider

Information provided by various external sources

SaferVPN offers a dedicated Virtual Private Network (VPN) so that you can make use of a safer, unrestricted and anonymous internet connection worldwide.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Thumbs up, for the customer support staff of SAFERVPN.

I was searching for a VPN featuire , to add to my security software,and discovered SAFERVPN .inc. I made the purchase ,and have thus far be greatly satisfied with the product and the amazing customer service staff. The customer service has been exceptional, all my questions answered, from how to install the software, to explanation of the features of the software. thumbs, up, guys, and thanks again.

25 July 2019
Unprompted review
Rated 5 out of 5 stars

Finally found the one that WORKS!

As of 21 Jul 2019. This is the ONLY site that I found that actually works for Netflix while being abroad. Other sites claim to, but either work one time and stop, or not at all. I'm hoping that this one won't have any issues.

I'm hesitant to tel people this in fear of Jinxing myself Haha, Also, the prices is REALLY good. I haven't found a lower price, with a service that actually works. Then again I did have to do some research to find this site.

Also, it actually has a REAL free trial, with no credit card needed. That help me test out what I needed without jumping through hoops. Much appreciated and paid off.

Finally, customer service was quick and knowledgable.

21 July 2019
Unprompted review
Rated 4 out of 5 stars

Some rare connection issues but…

Some rare connection issues but otherwise a good vpn.

17 July 2019
Unprompted review
SaferVPN logo

Reply from SaferVPN

Dear customer,

Thank you for taking the time to rate our services.
If other concerns or suggestions arise, please do not hesitate to contact us.

Yours,
Fred
Customer Success Manager @ SaferVPN

Rated 4 out of 5 stars

Diane Owen did help me in a…

Diane Owen did help me in a professional manner - Thanks!

13 July 2019
Unprompted review
SaferVPN logo

Reply from SaferVPN

Hi,

Thank you for taking the time to rate our services.
If you'd like to add anything please feel free to reach out.

Yours,
Fred B
Customer Success @ SaferVPN

Rated 5 out of 5 stars

Mia Kaplan Review

Mia Kaplan has been a Very, Very BIG HELP to Me! She definitely knows what she doing, although I, myself, had some problems trying to explain my situation. But Mia knew what I was trying to explain or say and she went directly to the point. Give Her (Mia) a raise in her Salary. Thanks, a Million! Dave M.

12 July 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service!!

Fantastic service from the start.
Used Safervpn on several occasions when visiting other countries outside the UK. Cannot fault the service.
Also, customer service is quick to respond to any queries.

9 July 2019
Unprompted review
Rated 5 out of 5 stars

I am using SaferVPN for a week now

I am using SaferVPN for a week now. My primary purpose is to watch streaming from different locations and keep my identity hidden from the Internet. I kept my eye on my current IP during surfing, and it was always a different IP. Also, my streaming never buffered, meaning it's fast! :D

9 July 2019
Unprompted review
Rated 5 out of 5 stars

Dennis Rodman on SaferVPN iChat and Levnon of SaferVPN Support Team

Dennis Rodman on SaferVPN iChat and Levnovo of the SaferVPN Support Team were great! I recently switched from one internet provided to another and noticed my internet icon did not appear as I was used to seeing it. After several days of trying to figure out this issue, I finally got help from the Support Team. Low and behold, what I was seeing for my internet icon was indeed correct. Dennis communicated with me through iChat while I chatted with Levnono through the remote session. Both were GREAT! I give a big thumbs up to both of them. Thanks you guys, you were great!

7 July 2019
Unprompted review
Rated 5 out of 5 stars

New customer.

Got a promo for a lifetime service with them. It didn't reflect that on my subscription page, but customer support incredibly fast in answering when I questioned about this. He assured it was just a limitation of the site, to not being able to display more than their highest level of normal subscription

I mean so far I've on had it for 2 days, but seems to work well enough.

6 July 2019
Unprompted review

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