SaferVPN Reviews 2,184

I got the information from you people , terry was the gentleman who sent me an email this morning and that was the start of everything else happened.

I can officially say that Allison Verner has gone above and beyond what I expected from customer service both in the velocity of the reply and the clarity of the instructions.

Giovanni DaPozzo

Just come back to the UK after a few months abroad. I have tried several times to activate the VPN and it tells me 'login error' when instead everything is correct with my log on details. Also, when I click 'help' it takes me to a page where it says that 'safervpn' refuses to connect'. Honestly, I do not know what to think! I cannot even go to their official home page because I get the same response.. what shall I do? I am really disappointed!!

Excellent services and instant responses, greetings! I appreciate your professionalism, Mr Allison Verner was spontaneous, meticulous and accurate, highly appreciated. My congratulations to you personally!

Thanks and regards

Thank you so much you guys are awesome and the great things you are doing for me and my love for you you will always be there for me i really needed money on cash because I have no bank account and credit card so please help me out with that so badly I need today thank you again sir❤️

I paid for subscription annually. Money was taken from my Apple account but service was not provided. I contacted Safervpn several times by email and sent payment details. They eventually replied saying they had problems with Apple payments and suggested I ask Apple for a refund. I contacted Apple and they refused the refund. I have lost my money and have service from Safervpn. RIP off.

Been a customer for over a year now and have successfully used Safer in a number of different countries.I can commend the assistance given on the very few occasions i have needed it so buy with confidence !

SaferVPN works seamlessly. Great customer support! Many thanks to Allison Verner who took care of an issue (user error) in a very prompt and easy to follow manner.

I travel and SaferVPN keeps my data and personal information safe. Whenever I enter any business that has a wi-fi available that is not secured, my SaferVPN kicks in and I my devices and the data they contain is safe.

Paid the program. Even I've paid the program, it is very bad, the signal is not constant, connecting and disconnecting a lot. I don't recommand it.

pretty good app, but it is puzzling how the extensions for Chrome and Firefox are not working properly, I have continuous problems that not even the service can solve.
I regret having made the three-year subscription and obviously they will not refund me

Had their service for years and it worked great!!! Recently - over the last 3 weeks - their service does not connect at all. Spent hours online with their technical support - no solution!
Be aware that you will not get any money back unless you cancel the service within the first 30 days. I have 6 months left ....

Hello Listen to me your service IS NOT WORKING ..No matter what I done... And trust me I have done everything for 2 months now please give me my money back ...I don't what to do more changes this and that ... And clear my cookies ... LISTEN to me I have done that so many times ..YOUR service is NOT working .. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Full stop

Really bad customer service and really bad connection. I have 100Mb internet and rarely get more than 1.5Mb using SaferVPN despite their marketing claims of "Blazing Speed and Unlimited Streaming".
They also constantly disconnect and then support is appaling. Contact and they disconnect your chat. Suggesting I switch off location service (disabling find my mac security) etc. Suggesting it's my Mac (despite it being at the router and also the app doesn't work on my phone. Just appaling service and I wish I'd realised before the auto-renewal.

Excellent, attentive ... Patient char Service by every Chat Agent on Duty when I had to Contact them in abt. 18 months.

SaferVPN to the job

have been with SAFER for just over 5 yrs now and find them reliable to a tee. never drops out in middle of ones session. Only downside is having no terminal [ if that is the word I'm looking for ]. in Philippines and therefore my friends can not open their Skype or Facebook unless the connection is tricked into thinking you are actually in the Philippines. Are you trying to work towards getting one there .

Super easy! Love it.