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Safeguard Pest Control Reviews 

254
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this professional company. Customers frequently praise the knowledgeable staff for being polite, punctual, and highly professional during their regular facility visits. Consumers also highlight the exceptional service and friendly customer support, noting that all inspections and tasks are completed thoroughly, safely, and efficiently without causing any disruption to daily business operations. Some reviewers were not happy with scheduling reliability, mentioning missed visits, performance drops following recent ownership changes, and ongoing communication issues. These people felt that company management sometimes struggled to maintain consistent service quality and staffing levels across all bookings.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently noting promptness, reliability, and... See more

Customer service

People report positive experiences with customer service, highlighting polite and helpful representatives.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend

Company replied

Rated 5 out of 5 stars

We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more

Company replied

Rated 5 out of 5 stars

Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more

Company replied

Rated 5 out of 5 stars

Consistent 5* care and service from our technician. Sarah is always so thorough, responsive, efficient and knowledgeable. This gives us great trust in Safeguard Pest Control.


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.


Contact info

Safeguard Pest Control

We are The Pest Control People

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(254)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent team at Safeguard

Having recently updated and changed our company policy quite dramatically I can thoroughly recommend Safeguard.
Working closely with both Laura and Debbie they are very professional and efficient, ensuring all our requirements have been met perfectly. Thank you. Kind regards Nicholas Horne, Crab Shed Salcombe

13 June 2025
Rated 3 out of 5 stars

Admin needs improvement

No problem with pest control, but admin needs improvement. Invoices not sent, impossible to change email address to send them to, and no-reply emails from them mean no email address available to send change request.

3 June 2025
Rated 5 out of 5 stars

Proofing around a moving structure at height.

A Technically demanding job with lots of Angles and outcrops to Birdproof around, all done around a moving structure.

Working in a fairly inhospitable environment, Marcin and his men, stopped the ingress of Pigeons to areas with critical components and left the work area clean and tidy

31 March 2025
Rated 5 out of 5 stars

Professional and Reliable.

Very professional company, great communications, they just get on with job. We have been using this company for a while now and have no complaints about their service.

3 April 2025

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