Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more
Company replied
Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more
Company replied
Consistent 5* care and service from our technician. Sarah is always so thorough, responsive, efficient and knowledgeable. This gives us great trust in Safeguard Pest Control.
Company details
Written by the company
Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.
Contact info
Unit 6 Churchill Business Park, The Flyers Way, TN16 1BT, Westerham, United Kingdom
- 0800 195 7766
- sales@safeguardpestcontrol.co.uk
- safeguardpestcontrol.co.uk
Safeguard Pest Control
4.7
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Seriousness, reliability, and commitment to high standards
Safeguard have always been reliable and professional. Communication has been clear and respectful, and they have been helpful whenever support was needed. Overall, a consistent and positive experience. 👍
31 March 2026
Reply from Safeguard Pest Control
Thank you for your thoughtful feedback. We are pleased to hear that our reliability, professionalism and clear communication have stood out, along with our commitment to high standards. Providing consistent, respectful support is something we take seriously, so it is great to know that has been your experience. We appreciate your continued trust in Safeguard.
Washroom services
Stephen does our wash rooms. Always positive, always helpful when we've got questions.
Top gent.
27 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for your kind feedback. We agree, Stephen is a great member of the team and always brings a positive, helpful approach to his work. It is great to hear he is looking after your washroom services so well and supporting you when needed. We will be sure to pass this on to him.
Washroom services
Stephen was very lovely this morning coming and emptying our bins always a pleasure to see him and always a gets the job done efficiently
27 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for your kind feedback. We agree, Stephen is a great asset to the team and always brings a friendly, professional approach. It is lovely to hear he is a pleasure to see and gets the job done efficiently each time. We will be sure to pass this on to him.
Wash rooms/air freshener
Steven always polite friendly and efficient:)
27 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for your feedback. We agree, Steven is a great member of the team and always brings a polite, friendly and efficient approach to his work. It is great to hear he is looking after your washroom and air freshener service so well. We will be sure to pass this on to him.
Sanitary unit service
Stephen is great comes to service our site in Cardiff first thing in the morning to minimise disruption to our site he is polite, efficient and extremely thorough with the cleaning of the sanitary bins an absolute pleasure thanks for the superb service from both Stephen and safeguard I would highly recommend
27 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for your kind feedback. We agree, Stephen is a real credit to the team and always delivers a thorough, efficient service with a polite and professional approach. It is great to hear he helps minimise disruption on site while maintaining such high standards. We will be sure to pass this on to him and the wider Safeguard team.
Washroom service
Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend
25 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for the great feedback. We’re really pleased to hear how well Steve looks after your site. We agree, he’s a fantastic member of the team, reliable, efficient, and always professional in his approach.
It’s great to know everything runs smoothly when he’s there. We truly appreciate your recommendation and your kind words about his work.
Wash room service
Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from your company .
25 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for such a lovely review. We’re delighted to hear how highly you rate Steve. We agree, he’s a real credit to the team, always reliable, approachable, and happy to help wherever he can.
We’ll be sure to pass your kind words on to him.
Sanitary unit service
Steve comes to site to service our washroom facilities sanitary bins and air fresheners he contacts the day before arrival and comes early which is extremely for helpful as the footfall within our building at this time is extremely low would highly recommend steve d and safeguard for there services
25 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for your recommendation. It’s great to hear how well Steve supports your site, keeping in touch ahead of visits and timing them to minimise disruption. That kind of thoughtful, well organised approach makes a real difference. We agree, Steve is a valued member of the team and takes pride in delivering a reliable, professional service. We appreciate your continued trust in us.
Washroom services
Stephen comes to service our washrooms the sanitary units and we have used several different service providers and I can honestly say that since Stephen has been attending site we have had zero issues with the service 🌟⭐️🌟⭐️🌟 I would highly recommend Stephen and safeguard
First class service thank you!!!
24 March 2026
Unprompted review
Reply from Safeguard Pest Control
Thank you for such a fantastic review. We’re really pleased to hear the difference Stephen has made. We agree, he’s a great asset to the team and takes real pride in delivering a smooth, reliable service.
It’s great to know everything has been running without a hitch since he’s been on site. We appreciate your recommendation and your continued trust in us.
very organised and great communication
very organised and great communication, staff are friendly and well informed
6 March 2026
Reply from Safeguard Pest Control
Thank you for the lovely feedback. We’re really pleased to hear everything felt well organised and clearly communicated, and that our team came across as friendly and knowledgeable. We appreciate you taking the time to share this.
Reply from Safeguard Pest Control
Thank you for your lovely feedback. We’re so pleased to hear your visit went well, and we completely agree, Karen is always a great help and brings such a friendly approach. We’ll be sure to pass this on to her. Thanks again for taking the time to share it.
Very thorough and reliable service
3 March 2026
Reply from Safeguard Pest Control
Thank you for your kind words. We’re pleased to hear you found the service thorough and reliable. That’s exactly what we aim for, and it means a lot to know it made a positive impression. We really appreciate you taking the time to leave your feedback.
Experienced with a professional approach
The lady who visit to carry out her monthly task has a very professional demeanour and friendly attitude at the same time. We always receive helpful advice.
5 March 2026
Reply from Safeguard Pest Control
Thank you for your thoughtful feedback. We’re so pleased to hear our team member’s professional and friendly approach stands out, and that the advice you receive is always helpful. That balance of expertise and warmth is exactly what we aim for each visit. We really appreciate you taking the time to share your experience.
Great reliable service, experienced controller
The company are very thorough, reliable & conscientious. Highly recommended!!
5 March 2026
Reply from Safeguard Pest Control
Thank you for the recommendation. We’re delighted to hear you’ve found our service reliable, thorough and conscientious. It’s great to know our team’s experience gives you confidence, and we really appreciate you taking the time to share your feedback.
Reply from Safeguard Pest Control
Thank you for the recommendation. We’re so pleased to hear you found the service thorough and our team friendly and trustworthy. That kind of feedback means a great deal to us, and it’s lovely to know we’ve made such a positive impression. We really appreciate you taking the time to share it.
Reply from Safeguard Pest Control
Thank you for your kind feedback. We’re really pleased to hear our operative has been so helpful and consistently polite. It’s those everyday qualities that make a real difference, and we appreciate you taking the time to recognise them.
Reply from Safeguard Pest Control
Thank you for your kind feedback. We’re pleased to hear our operator’s careful, attentive and friendly approach made such a positive impression. Providing thoughtful service with a personal touch is something we really value, and we appreciate you taking the time to share your experience.
Great communication through out the…
Great communication through out the project - job well done.
2 March 2026
Reply from Safeguard Pest Control
Thank you for your feedback. We’re so pleased to hear the communication was strong throughout the project and that you were happy with the end result. A job well done is always the goal, and it’s lovely to know we delivered.
Reply from Safeguard Pest Control
Thank you for your kind feedback. We’re really pleased to hear our technician came across as both friendly and professional. That combination makes all the difference, and we appreciate you taking the time to share your experience.
Paul was always on time
Paul was always on time. Great sense of humour, which put you at ease about the situation. Paul gave us some useful tips and showed us and told us what to do.
Paul was very hygienic with his gloves and handwipes and told us to do the same when dealing with the cleaning up.
2 March 2026
Reply from Safeguard Pest Control
Thank you for your lovely feedback. We’re so pleased to hear Paul made you feel at ease with his punctual, professional and thoughtful approach. A good sense of humour can go a long way in the right moment, and it’s great to know his advice and attention to hygiene were so helpful too. We agree, Paul is a real asset to the team, and we’ll be sure to pass this on.
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