’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Car Security System Installer
- also in
- Applicant Tracking System
- Car Alarm Supplier
- Car Equipment Accessories Store
- GPS Supplier
- Telematics Service
Written by the company
Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.
Contact info
Hobbits Hole South Hanningfield Road Chelmford , cm3 8hd, Essex, United Kingdom
- 01245921135
- info@safeandsoundmobile.co.uk
- safeandsoundmobile.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast response from booking to getting…
Fast response from booking to getting our dash cam installed.
Well informed and tidy job
Really nice person very helpful quick…
Really nice person very helpful quick and did a great job would recommend him 100%
So please i went to Safe and sound…
So please i went to Safe and sound essex, from the first phone call and getting my transit custom booked in. Really professional from start to finish, great install of sub and door speakers. My van sounds amazing. Thanks guys 🔥🔥
Peter was sent out to fix an issue with…
Peter was sent out to fix an issue with the tracker that had been swapped from our old car to the new one.
All fixed quickly and efficiently and a by a very pleasant man
A great job done
A great job done, removed my dash cam front and rear from my car to be sold. The engineer was a bit late but he phoned me and kept me informed on the time he would arrive.
Total professional engineer
What a professional engineer Peter jay was. He arrived on time and replaced my faulty unit in a very short time to the very best standard. His knowledge was second to none, filled me with total confidence a great asset to any company
Thanks again
Good workmanship
Polite. On time and got in with work and was able to sort out a problem for a good installation, clean and tidy
Fast turnaround and professional installation
Had Safe and Sound Essex install a Ghost Immobiliser in my car a few months ago now and the entire process was extremely smooth, professional and have had no issues.
Was a fast turnaround from the initial contact, had the install booked within a few days. Overall the install didn’t take long, then spent some time with the engineer talking through how it works, different features and what buttons I can use on my car as part of my combination.
Excellent customer service
Just wanted to leave a review for the great service I received for my *immobiliser repair*. The job was done to a high standard and on time, but what really stood out was the customer service. Polite, clear communication and Peter went the extra mile to make sure everything was right. Thank you!
Outstanding service!
"After much careful consideration and research I decided to trust safe and sound to install an S5 system, as required by my insurance company.
My new, used, high-value car did not have the S5+ immobilisation and tracking system.
From the first moment you make contact with safe and sound, you can be assured of professional service for as long as you are involved with them.
In particular my thanks to Danni in logistics who has been a star.
Thank you safe and sound."
Great service, great value
Great service. Adam was friendly, trustworthy and informed about the service he offers. Getting a ghost immobiliser fitted was well worth the money, just 4 months after it was installed I had an attempted theft on the vehicle. fortunately they were unable to steal it due to the security system fitted!
An absolutely amazing team of people
An absolutely amazing team of people, been a pleasure to deal with. Would highly recommend them. We had a warranty issue on the car (unrelated to the ghost) but after a quick call to Safe and Sound they contacted the dealer and liased with them to resolve the issues. They removed all the stress and worry.
Great communication and customer service.
The communication was great from the beginning when I spoke to the ladies who worked in their offices . I was given options for an appointment that suited me best. I had a Ghost fitted by Luca and his service was amazing. He took his time to explain everything to me and offered great customer service. I would highly them to anyone looking for their services.
Have now used this company for the…
Have now used this company for the third time, very friendly and professional staff with competitive pricing.
Technician arrived on time and carried out an excellent service.
Professional and experienced
Professional and experienced
Fixed a tracker on our car which a different company installed incorrectly
Highly recommend 👌
Excellent service from the ladies in…
Excellent service from the ladies in the office to the guys who fit the devices. I would definitely recommend
Given up calling and waiting for a…
Given up calling and waiting for a response. Called Monday. No return call. Called Thursday no return call so gone elsewhere.
Excellent from beginning to end
Excellent from beginning to end. Extremely professional installation at a great price. I supplied a head unit and digital dash, and Lee and his team installed it in my 420D in a few hours. Very happy.
The whole experience was amazing
The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly.
The engineer who fitted it, Luca, did a clean, quick and efficient job and then had the patience to teach me how to use it.
Couldn’t recommend them highly enough.
Very Professional
From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed and fully explained the system and registration process and then Julie on the follow up phone call to ensure all was ok. Overall a great experience. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








