Safe Collections Reviews 335

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very professional team who guide you through the process, and everything was so easy from set up to finish, would highly reccomend.

Rated 5 out of 5 stars

No company likes to chase a client for payment but sometimes, needs must. Safe Collections were fantastic: * great communication * excellent advice and suggestions for going forward * respo... See more

Rated 5 out of 5 stars

I had spent ages feeling miserable about a set of unpaid invoices, sending statements and requests to no effect. But a short time after I contacted Adam at Safe Collections, the whole lot had been pa... See more

Rated 5 out of 5 stars

We used Safe Collections to recover a debt from a customer. From the start they were very helpful and clear with any costs involved and the process itself. They kept us regularly updated and whenev... See more

Company details

  1. Debt Collection Agency
  2. Debt Collecting

About Safe Collections

Written by the company

At Safe Collections we have been successfully recovering undisputed B2B invoices and contractual payments in the UK and internationally on behalf of our varied client base since the company was incorporated in May of 1984. In that time we have heard every excuse, seen every trick and witnessed every type of scam to avoid or delay payment.

With no up-front fee's to join the service or place an undisputed B2B debt for collection and no hidden or abortive charges to pay in the event a claim is unsuccessful our clear and unambiguous percentage charge is agreed at the start of any claim and this charge is only ever payable in the event funds are recovered on your behalf.

If you have a B2B invoice, County Court Judgment or contractual claim for collection here in the UK our experienced and responsive team are available to assist you in recovery what is owed quickly, ethically and cost effectively.

In addition to UK debt collection Safe Collections specialises in export and international debt collection; with a network of independent lawyers, advocates and collection partners that span the globe from Azerbaijan to Zambia who are able to provide a local contact to pursue your money wherever in the world your debtors are based. This on the same simple contingency pricing structure we have offered for the past four decades.

If you are serious about your credit control and tired of hearing excuses contact us today to find out how our expert UK credit management team can assist you in recovery of the sums due to you in the UK or overseas.

Contact info

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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Rated 5 out of 5 stars

Highly impressed with Safe Collections

Highly impressed with Safe Collections. I could not believe how quickly they helped resolve the matter and recover the payment for services I was owed. I highly recommend Safe Collections for their professionalism, communication and efficiency. The matter was resolved in less than 48 hours. Amazing Speed!!!

12 August 2021
Rated 5 out of 5 stars

I contacted Safe Collections

I contacted Safe Collections, they were very quick to respond and advised me the best way forward with our issue. Highly recommend based on the advise I received and the high level of professionalism.

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Super-happy with the service

The team were incredibly helpful/understanding and helped recover funds I otherwise would most definitely have lost. Would totally recommend if you're looking for stress-free debt recovery!

29 July 2021
Rated 5 out of 5 stars

Honest and professional company

Called to get help in regards to a ccj and they gave amazing advice even to the point of saying there wasnt any point using their service and to go down a traditional route through the courts.

Honest and professional company

15 July 2021
Unprompted review
Rated 5 out of 5 stars

Professional advice and pleasure to deal with

My initial enquiry on debt collection for final invoice was promptly followed up with a phone call. Adam gave excellent advice free of charge and followed up with an e-mail and instructions on how to proceed if I needed to instruct Safe collections to work on my case. Their fees are very reasonable and there are no hidden or additional charges.
I gave agency last chance to pay my invoice using advice Adam kindly provided and my final invoice was paid on the same day!
All my interactions with Safe collections were very professional and I will definitely use them again should the need arise.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. Can’t recommend this company enough. If it wasn’t for them I’d be £5,000 worse off, they helped me and kept me in the loop all the way through. Thank you so much.

2 July 2021
Rated 5 out of 5 stars

It's such a relief knowing Safe…

It's such a relief knowing Safe Collections has your back when invoices aren't paid. Adam & John (who we dealt with) were really helpful throughout the process, even when I was about to give up hope they continued pushing and the invoice was paid in full. I would highly recommend Safe Collections and will be using them again in the future.

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from a reliable, professional Company.

On preparing to move collection company's, I spoke to Adam for a long time going through who our Company was, what our expectations were, our customers, our charges and our ethos, and Adam returned the information about Safe Collections.
At the end of the call I understood the charges, the structure, and what they couldn't or wouldn't do. I felt that Safe Collections was the Company we needed and have been proved right in all our dealings with them.
Their team have kept me up to date on our cases and really come through for us. At all times they are exceedingly professional, courteous and reliable and their honesty is a breath of fresh air. They go out of their way to help you too with Adam even offering to help us with the wording on some of our paperwork. You dont get that everywhere.
If you need a collection agency put your trust in Safe Collections, I'm glad we did.
Its not easy sending customers to a debt collection agency, and its not something we take lightly but Adam, Ann and James (the people I have worked with), help to take the load off with their straight forward easy referral system.

26 May 2021
Rated 5 out of 5 stars

Excellent Service

I asked Safe Collections for assistance regarding 2 suppliers in the USA who took our money and did not provide goods to the stated specification. Although they were unable to secure the return of our monies on this occasion, my case was dealt with in a very professional manner and I was kept updated throughout. As agreed with them, I was not charged for their services even though they went to considerable lengths to retrieve the debt. I would have no hesitation in using the services of Safe Collections in the future should the need arise.

20 May 2021
Rated 5 out of 5 stars

I recently called them and spoke to…

I recently called them and spoke to gentleman called Adam regarding a debt I wanted them to collect on. They have been super helpful, informative and offered me so much guidance. Adam you put my mind at ease! Thank you!

21 April 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Everyone was extremely helpful and efficient. Our main contact was Adam who is a genuinely lovely guy and extremely knowledgeable and experienced. I would highly recommend!

13 April 2021
Rated 5 out of 5 stars

Highly Professional

I received absolutely first class advice in what was, an extremely complex issue. To encounter people/a Company who place their Clients’ interests above opportunities for personal gain is a VERY refreshing change (and increasingly rare) in today’s climate. We would (and will) refer anybody we know to your Company. Many thanks (again) for your help and expertise.

26 March 2021
Rated 5 out of 5 stars

Adam and the team are extremely knowledgeable, helpful and always go the extra mile (even when they don't have to)

Adam and his team absolutely surpassed all my expectations and offered to help despite not being able to formally take on the case in the circumstances given to them.

It was a very stressful and upsetting experience having a client I had trusted, to then go back on their word but Adam was extremely helpful, knowledgeable and clear on what I could do in the given situation, reviewing it and offering advice anyway. This greatly relieved the stress of the situation I found myself in. I will be back for sure in the future and greatly appreciated all the genuinely invaluable advice I was given, of which they were under no obligation to provide.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I Contacted Safe Collections to enquire about collecting a debt even though I thought it was not something they dealt with. I was right but instead of a flat 'No' Adam gave me some great advice, a good deal of his time and pointed me in the right direction.
This is not the sort of service I've had from other companies in this field in the past.
I would definitely use them in the future as I am sure the level of Service would be second to none.

5 March 2021
Unprompted review

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