From the beginning of our booking process in December to the safari itself, everything has been easy and smooth. We found it very reassuring that the safari lodges we were interested in worked in tand... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Why can't the experience of a lifetime be effortless to plan? At Safari.com, we handle every detail to ensure your journey is seamless and memorable. Share your details and an expert will reach out to assist you.
Africa's Leading Safari Company 2024 & 2025. One dedicated specialist, complimentary travel insurance, and no markup on lodge rates.

Watershed, 17 Dock Road, Victoria & Alfred Waterfront, Cape Town, 8002, Cape Town, South Africa
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot recommend Anja Meyer at Safari.com enough. This is our 3rd trip in 2 years that we have planned with Anja and we cannot imagine using any other travel planner.
As travelers who deliberately seek experiences that go beyond the expected, and a bit of luxury that feels authentic, every single trip that we have booked with Anya has been a complex, multi country itinerary- we are definitely not easy to plan for.
What sets Anja apart from other travel planners (and we have used several planners from top agencies) is her ability to partner with us and truly understand our preferences, pace and unspoken/ unwritten requirements. We would be remiss if we didn't mention her work ethic - she is incredibly responsive despite major time differences (I don't think she sleeps :) ).
The results are always extraordinary journeys that feel very tailored to us. This most recent trip planned with Anja will take us across Namibia, Botswana and Mauritius - we can't wait!!

Reply from SAFARI.COM
Super efficient, personalised service. Safari.com goes out of their way to find the best options and tailor the itinerary to suit your needs. They came up with a great solution for every request that I threw them. Couldn’t fault their customer care or tour itinerary organisation. Don’t bother looking for any other company!

Reply from SAFARI.COM
The team have been really great in assisting with all our queries before and after booking.

Reply from SAFARI.COM
Safari.com has exceptional customer service. Every detail I needed clarification on was addressed quickly and kindly. Without a doubt, it's a great company.

Reply from SAFARI.COM
They’ve been outstanding with their service before we get to the safari

Reply from SAFARI.COM
So far Safari.com has been a great group to work with. They are professional, and truly helpful. They get back to me promptly and are clearly wanting to make this trip a great success for myself and the other 11 family members that are accompanying me. We are looking forward to a great trip.

Reply from SAFARI.COM
Our representative Lana Goodwin was extremely professional and very accommodating when our needs kept changing.
Looking forward to our spectacular safari.

Reply from SAFARI.COM
Lana was extremely helpful, listened, made great suggestions, and navigated this process for us. She was so responsive and thorough. I would highly recommend Safari.com for your African adventure.

Reply from SAFARI.COM
Picking a safari is not easy, there are many choices. These guys do a good job helping put together a dream holiday and finding good rates for it. They are responsive and help put together a dream holiday.

Reply from SAFARI.COM
So far the booking experience has been very nice . The clarifications were prompt and helpful.

Reply from SAFARI.COM
Putting together a safari from half a world away is daunting, but Mel made the planning process painless and easy. She was communicative, responsive to our feedback, and understood my family’s needs and preferences. Her suggestions were spot on and she worked tirelessly to create a once in a lifetime trip for my family! We are so excited.

Reply from SAFARI.COM
Excellent job by Sarah on curating our once in a life time Safari Trip. She provided responses to all my questions, found deals, provided additional travel/visa information and also performed additional research for modifications to itinerary. The booking process and service was easy. I would highly recommend Safari.com.

Reply from SAFARI.COM
Shann has been extremely responsive when booking our travel and getting us the best price and accommodation that we needed. Because we have never traveled to Africa before her knowledge was indispensable.

Reply from SAFARI.COM

Reply from SAFARI.COM
Safari.com has been wonderful to work with, Shann was amazing and made the process so smooth for us and selected excellent accommodations!

Reply from SAFARI.COM
Working with Dolan has been great. Listened to our ideas and goals and has put together an intinerary meeting those needs. We're off today to seek our adventure in Africa!

Reply from SAFARI.COM
Denise has been super helpful through all the booking process even though we were booking very last minute. She answered every question I had and stayed patient with me through all 101 questions. Really excited to see what the rest of the trip has in store for us!

Reply from SAFARI.COM
The booking process was very easy and I compared a couple vendors and Anja got us the best package of everyone. She was the fastest to respond with a complete package and even held the package for a few days while I was waiting to see what the others were offering.

Reply from SAFARI.COM
Working with Safari.com has been agrteat experience. Darren Robertson has been very helpful along the way. Everything has been smooth and seamless.
Thanks so much!

Reply from SAFARI.COM
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.