SAFARI.COM Reviews 1,726

Lynn Bowers was my Consultant and she was excellent- so pleasant - helpful - attention to detail and went above and beyond to assist us with our Booking - not thing was too much trouble and she made the whole process very easy - I highly recommend her

Leigh-Ann was super responsive and provided a number of options for consideration. A big value add which helped us to make the best decision for our trip.

Communications with all team members is very clear and professional. Response times to any queries as they arise are very prompt.

Your travel consultant, Mel de Toit was excellent. She was prompt, efficient, friendly and helpful. The only confusing thing was the 2% merchant charge. It actually turned out to be a charge of close to 4% even when using ZAR currency as instructed when booking.

extremely helpful and responsive. Over-the-top friendly and reliable. Looking forward to our trip

The whole booking procedure was really smooth and seamless

Very professional service provided by Zene D.
Zene, our South Africa consultant, planned our entire itinerary with exceptional attention to detail and care. From the initial planning stages through to the finer on-ground arrangements, everything was handled seamlessly. What truly stood out was her dedication; she was always responsive and even worked over the weekend to promptly address our enquiries and make adjustments when needed. Her commitment, professionalism, and deep knowledge of South Africa gave us complete confidence and made our trip planning experience smooth and stress-free.

Good communications with Izanne of Safai.com but just took a long time for her to receive responses from the package providers and for hotel bookings

Awesome team at Safari.com, helped us plan an amazing trip to Sabi Sands and Victoria falls. Shann was very responsive and helpful!

From start to finish, Anja was FANTASTIC. Very responsive, kind, and detail oriented. Thank you for everything, Anja! We are so excited for our trip.

Sara Van Coillie has been extremely helpful, quick to respond and so easy to deal with. She listened to all my changes and needs and made me feel very cared for when booking in a country I have never been. I would definitely use her again. Thank you so much!!

The booking process was seamless and the staff were super helpful with all arrangements!!

We havent been on our trip yet but Darren was fantastic to deal and very helpful in organising our safari trip.

Sara was an amazing advisor - she provided great recommendations, was incredibly prompt, and helped us throughout the entire process! This was a bucket list trip for us, and we're so lucky that Sara helped put it all together

Great service from Shann, no problems, very excited to get going tomorrow on our first safari.

We have recently booked a trip to celebrate my mum's 80th birthday in Cape Town and Kruger National Park. The advice and support we received from Safari.com and our advisor Jolene where exceptional from research through to booking. Thank you.

In this review, I would like to focus on the booking process, as our trip to Namibia will not take place until June. From the outset, we have received excellent support from Sara van Coillie, who has put together a great itinerary for us and answered all our questions as quickly as possible with great patience. When we were unsure about something, she offered us alternatives and adjustments, which were taken into account immediately. This gives us a good feeling that, with this professional support, our trip will be an unforgettable experience.
Thank you to Sara for her ideas and help!

Great service, really turned a last minute change of plans into a positive for us! The esims are a nice touch, too.