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Saege Reviews 292

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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products and their excellent quality, often noting that items look even better in person than in pictures. Many people appreciate the wide selection available and the fact that the jewelry holds up well to daily wear, even in water, without tarnishing. The customer service is frequently highlighted as exceptional, with many consumers reporting quick and helpful responses to issues like damaged items or exchanges. However, some customers also mentioned issues with delivery, including delayed arrivals, lost packages, or items arriving damaged. A few other people felt that the quality of some products was not as expected, describing them as flimsy or cheap, and some experienced problems with orders not being received or incorrect items being sent.

What people talk about most

Product

Consumers generally express satisfaction with the products, frequently praising the high quality, beautiful... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with items... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering and express... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

beautiful products from a lovely company 🥰 got the D initial necklace (Darcie, my black lab) arrived perfectly packaged, and way more gorgeous in real life! Have worn it all summer, don't actually ta... See more

Rated 5 out of 5 stars

Saege has been a wonderful jewellery company which I found in 2025. I have bought more than ten resin bangles, some silver cuffs, adjustable rings and two initial necklaces. The quality is excellent a... See more

Rated 5 out of 5 stars

I have purchased Saege’s products several times . The quality is amazing and compliments are certain when I wear the items . Received the items in goods time - great packaging and value for money ‘o... See more

Rated 5 out of 5 stars

I ordered a ring for my sister for her birthday & it was delivered by Amazon delivery, they left it on my door step in full view from the street & i was away for a couple of days. I got home & it wasn... See more

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

So many fantastic colours

Vibrant Facebook advertising caught my eye so went to website and loved loved the bangles only dilemma which colour to choose loved every colour

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Quality Jewelry

Quality jewelry at a fair price with fast, reliable shipping. I wasn’t sure what to expect at first, but a friend’s recommendation led me here, and my expectations were exceeded! I’ve already bought a second piece and have my eye on a third.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Nothing like the image on the website

Nothing like the image on the website. I expected better quality!! The necklace looks like something out of a lucky bag. £27 for the necklace wont be wearing it just looks so cheap.

18 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Susan,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a resolution.

Warm wishes,
The SAEGE Team

Rated 3 out of 5 stars

Ordered an Initial necklace

Ordered an Initial necklace, took an eternity to arrive. The quality isn’t as good as I’d hoped for the money and it’s not as big as it looks on the website either. It’s nice enough just feel it’s over priced and not sure how long it’ll last.

1 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Kathleen,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.

We’ll do everything we can to resolve this as quickly as possible 💛

Warmly,
The SAEGE Team

Rated 1 out of 5 stars

Never received

I got an email to leave a review but it’s been 3 weeks and I haven’t even received the necklace. And I emailed yesterday but haven’t heard back on where it is. It was a gift for a birthday has now past so at this point I don’t even want the necklace.

17 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Danielle,

We’re really sorry to hear that your order hasn’t arrived!

Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.

We’ll do everything we can to resolve this as quickly as possible 💛

Warmly,
The SAEGE Team

Rated 5 out of 5 stars

Would highly recommend

I come across Saege on Instagram & so glad I did as love their jewellery. I got some items for my recent holiday and pretty much wore them each day. Great selection of jewellery, will definitely be purchasing more items. Would highly recommend 🩷

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Very first order from Saege

Very first order from Saege, hugely disappointed. The order took well over 2 weeks to arrive and unfortunately when it did the necklace was in a huge knot.
Wouldn’t order again.
Care and attention to detail is missing in my opinion. There’s better out there.

15 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Lesley,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a resolution.

Warm wishes,
The SAEGE Team

Rated 5 out of 5 stars

love this brand

love this brand! they have beautiful pieces and my order arrived after about two weeks and i was able to track it all the way through. i just placed two more orders with them!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous items

I’ve placed 3 orders now with Saege and so far i have to say I have been thrilled with all pieces. The quality is fabulous and I love all the modern bangles and they are so in vogue and comfortable to wear. I would highly recommend their products. Very pleased with all my purchases.

15 July 2025
Unprompted review
Rated 3 out of 5 stars

Necklace very cheap looking and not…

Necklace very cheap looking and not cheap to buy

10 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Jane,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.

We’ll do everything we can to resolve this as quickly as possible 💛

Warmly,
The SAEGE Team

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