Insect Complete Dry Dog Food - Hypoallergenic. This food is amazing! My dear old boy has always had a sensitive digestive system: his stools have been very soft/runny and he has taken a long time... See more
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Review summary
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We have the Darf puppy cold pressed food for our Bernese Mountain Dog puppy. Loves it and us thriving on it. It was recommended by a nutritionist as we wanted something close to raw, without being raw... See more
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What a difference Darf food from Sabre has made in the short period my dog has been fed on. His stomach has settled & no more upset stomachs!! The price is very reasonable too. We did have an issue... See more
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Smooth purchasing and quick delivery. I have found Sabre Pet Food to be very good - my dog loves it - she is a springer spaniel. Can order a bulk bag and its so far is lasting my dog nearly 3 months w... See more
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Company details
About Sabre Pet Food
Written by the company
🐾 Exclusive premium pet food brands in the UK
🐾 Natural, high-meat nutrition for dogs & cats
🐾 Fast delivery and savings with Subscribe & Save Service
Sabre Pet Food is a UK pet food supplier of exclusive European pet food brands, including premium brands such as Alpha Spirit, Ydolo & DARF.
We work directly with leading manufacturers to bring unique, high-quality pet foods to the UK that you won’t find anywhere else. Our carefully selected ranges focus on natural ingredients, high meat content, and balanced nutrition, helping pets enjoy a diet inspired by their natural feeding instincts.
From nutrient-rich dry food to products designed around raw-inspired nutrition, everything we supply is chosen to support pets’ health, energy, and wellbeing.
Alongside exceptional products, Sabre Pet Food is proud to provide friendly and reliable customer support.
Our team is available via phone on 0800 229 4010, by email at customerservices@sabrepetfood.co.uk, and through our live chat via our website www.sabrepetfood.co.uk.
Our team is available Monday to Friday, 9am - 5pm (excluding bank holidays). Our opening hours may vary during busy periods such as Christmas.
Sabre Pet Food is part of the TruNet Group, an international group dedicated to bringing innovative products to markets around the world.
Contact info
Sabre Pet Food, TruNet House, Ivanhoe Business Park, LE65 2UZ, Ashby-De-La-Zouch, United Kingdom
- 0800 229 4010
- customerservices@sabrepetfood.co.uk
- sabrepetfood.co.uk
Save up to 10% off & FREE UK delivery*
4.6
Excellent
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Sabre Pet Food
Hi Helen, Thank you for taking the time to leave us a 5 star * review we really appreciate your business. Thanks again Team Sabre 🐾
Reply from Sabre Pet Food
Hi Matt, Thank you for your 5* review! We're so pleased you are happy with our service! Kind regards, Team Sabre 🐾
Outstanding!!
Quick delivery and the food is fantastic. My dog absolutely loves it, so I'm definitely sticking with this company and the food. Thank you.
13 March 2026
Reply from Sabre Pet Food
Hi Maria, thank you for leaving us an outstanding review! We are so pleased to hear your dog is loving our food and you enjoy our quick delivery! Kind regards, Team Sabre 🐾
Love the DARF food and found the…
Love the DARF food and found the company to be very helpful and fast to respond to any queries. I now have a subscription with the company
10 March 2026
Reply from Sabre Pet Food
Hey, we are so pleased to hear you love our DARF range and our customer service! Thank you leaving us a great review! Kind regards, Team Sabre 🐾
food delivered when expected ,changed…
food delivered when expected ,changed week of delivery .this was not a problem at all. Food of high quality thankyou
10 March 2026
Reply from Sabre Pet Food
Hi Andrew, Thanks for leaving such a wonderful review on our service and products! Glad we could help you when you needed to change your delivery schedule. Kind regards, Team Sabre 🐾
Wanted to try this dry food
Wanted to try this dry food as alternative to raw. Was using kibble but looking for something more nutritious but without the storage space of raw. Love the fact you can get a small sample to see if your dog enjoys before buying a big bag.
10 March 2026
Reply from Sabre Pet Food
Hey Natalie, we are so pleased to hear that your dog is enjoying our food! Our sample service is great to try before buying in bulk so I am pleased you enjoyed this service too. Kind regards, Team Sabre 🐾
Amazing dog food
Amazing dog food, our border terrier loves it, we also use it as rewards for recall. It’s the only food we know she will not get an upset tummy on too.
12 March 2026
Reply from Sabre Pet Food
Hi Cheryl, thank you for leaving such a great review! We love to hear your border terrier loves our food! Kind regards, Team Sabre 🐾
Reply from Sabre Pet Food
Hi Reece, thanks for the 5* review! We really appreciate it! Kind regards, Team Sabre 🐾
Update-issue resolved same day--No issue at all with the product, but no free shipping anymore.
No issue at all with the product, I am a repeat customer. However I do have issues with the way the company chooses to charge for shipping.
I usually order 4 bags of product to permit free shipping, but am now told that only 3 bags are permitted so I will have to have to pay £7.99 for shipping, even though I intended to purchase 4, as usual. I called the company about this but were unwilling to make an exception on the shipping charge for regular customers. I left the call with the impression that they are imposing this limit so that the free shipping threshold is not reached.
Now updated to 5 stars following a call from a very helpful manager. Due to low stock, they had put a limit on the amount folks could purchase, but missed the interface with free shipping thresholds. They have now promised to refund the shipping charge, as the goods have already been despatched. Very pleased to have that feedback from them, thank you Sabre.
18 March 2026
Unprompted review
Reply from Sabre Pet Food
Hi Gary, thank you for taking the time to leave great feedback and I am glad we have restored your faith in us. We are sorry for the over-site on our behalf and we have now already actioned the change so that it won't happen in the future. Your delivery charge has also already been refunded as promised and we thank you for being a loyal customer to us. Kind regards, Team Sabre 🐾
Great products, great service.
Easy to navigate through the website, payment is quick and secure, items arrive very quickly an dpacked well and tracking is always giving so I know exactly when to expect my order. And customer service are always helpful and polite.. And most importantly the products they stock are great quality 👌 10/10
11 March 2026
Reply from Sabre Pet Food
Hi Samuel, thank you for your 5* detailed 'WOW' review! We are super happy to hear your love our product range, customer service, easy to navigate website and great delivery. Kind regards, Team Sabre 🐾
Quick delivery
10 March 2026
Reply from Sabre Pet Food
Hey! Thank you for leaving us great feedback on our quick delivery! We really appreciate it! Kind regards, Team Sabre 🐾
Great, company, dogs love the food but just quite pricey
The company is great, my dogs love the food but it costs a lot of money.. hence only the 4*
10 March 2026
Reply from Sabre Pet Food
Hi Nelleke, Thank you for leaving us great feedback! We constantly review our prices to keep them as low as possible however we do pride ourselves on supplying great food which we are glad your dog loves. Kind regards, Team Sabre 🐾
Great customer service and great food
10 March 2026
Reply from Sabre Pet Food
Hi Anja, Thank you for leaving us great feedback! We really appreciate it! Kind regards, Team Sabre 🐾
Sabre pet food
Sabre pet food has made so many positive changes to my dogs eating habits and health, highly recommended!!
The subscription service is fantastic and always get orders delivered next day, saves carrying around heaps of pet food while shopping.
12 March 2026
Unprompted review
Reply from Sabre Pet Food
Hi Daniel, thank you for taking the time to leave such a great review and that you enjoy our subscription service! It also wonderful to hear that your dog is enjoying our food and that it is making so many positive changes! Kind regards, Team sabre 🐾
The customer support chat is a joke.
The customer support chat is pointless...and it's not even AI...
I keep asking for a feeding guide for a pup with age, current and vet projected weight, fully grown... I get pointed to the puppy range...despite me stating I need the feeding guide for a product I already bought due to my dog literally being way above the guide on the label...
Given this experience, I would not even dare ask for recommendations on which food...
The chat was today around 11 am UK time with the same email as this account.
Post reply edit:
1. Ignoring the fact that the difference is usually the difference between an adult and a puppy of the same product are slight tweaks in formulations (I preferred the higher calcium concentration, considering his age). Are you telling me that whoever answered that chat would have been able to tell me the difference between them more than the label says so?
2. What was the point of repeatedly pointing to the label that clearly was not showing the data? An AI can also say, "The computer says no"
Post second reply edit:
While I admit a GSD crossing the 44 kg mark at 8 months and aiming for a 55–60 kg adult weight is technically way outside the charts, the Regular version is the better choice, in my view. The higher fat, protein, and vitamin levels in the Puppy formula are for the rapid growth phase of young dogs. Feeding this highly concentrated formula to a large breed in their late-growth stage can accelerate bone development too quickly, increasing the risk of long-term joint and orthopaedic issues.
Putting aside the technicalities, not being able to provide proper reasoning why not, besides the label says so, nor does some basic guidance give me any confidence in this brand, despite the good lab results.
12 March 2026
Unprompted review
Reply from Sabre Pet Food
Good afternoon, I am sorry to read your poor feedback. You contacted us and advised 'I have bought a bag of "Complete Dry Dog Food" and I am looking for a feeding guid for pup. Not even 8 months old GSD around 44kg, and according to the vet expected to hit 55, or even 60kg'. We replied to you 'We advise puppies to transition onto adult food around 12-18 months of age. But please see the attached recommended feeding guide' based on the product you purchased which is for adult dogs. You then stated 'those are for fully grown dogs...' which then we responded with and sent you the link to our puppy feeding guide which is a different product yes because you are using the wrong product for your puppy. We then stated As this food is recommended for adult dogs, the recommended feeding is based for adult dogs. I would advise using the calories in the food to work out the best intake for your dog and you sadly left the chat. If you choose to use adult dog food for your puppy and need advice on a feeding guide, then I would recommend that you contact your vet. Kind regards, Team Sabre 🐾
Reply to edited review: Thank you for updating your review.
To clarify, the product you contacted us about is formulated and labelled for adult dogs, and the feeding guide available for that product is therefore based on fully grown dogs only. As a responsible pet food company, we cannot provide or invent feeding recommendations for puppies using an adult formulation where no validated puppy guidance exists. Doing so would risk giving inaccurate advice regarding calorie intake and nutrient balance for a growing dog.
For that reason, our team provided the feeding guide that exists for the product purchased and explained that puppy feeding recommendations are only available for foods formulated specifically for puppies. When you pointed out that the adult feeding guide did not apply to your puppy, we directed you to the puppy range because those products include feeding guidance based on growth stages. Alternatively, if you choose to feed an adult formulation to a puppy, the most appropriate source of guidance would be your vet.
Regarding formulation differences, while some products may appear similar, nutritional requirements for growing large breed puppies (including calorie intake and mineral balance) are carefully controlled. This is precisely why we will not provide speculative feeding guidance outside the intended use of a product.
Our goal during the chat was simply to ensure that we did not provide misleading or potentially inappropriate feeding advice.
Kind regards,
Team Sabre 🐾
Great food & great customer service!!!
What a difference Darf food from Sabre has made in the short period my dog has been fed on. His stomach has settled & no more upset stomachs!!
The price is very reasonable too. We did have an issue with delivery for our 1st order but that wasn't Sabres fault & customer service sent a replacement out!
Great food & great customer service
22 January 2026
Unprompted review
Reply from Sabre Pet Food
Hi Miss Warden, Thank you for taking the time to share your review with us! We are really pleased to hear that your dog is much more settled now and enjoying DARF! We're also glad we managed to rectify your delivery issue swiftly. Thank you for your continued support, we really appreciate it 😁 Team Sabre 🐾
Great service
Great service, prompt deliveries and great customer service experience. Thank you
30 January 2026
Unprompted review
Reply from Sabre Pet Food
Thanks Fiona for the 5 Star feedback! We're glad you enjoy our service, delivery speed and customer service. From us all at Team Sabre 🐾
Better way to feed
Wanted to try my dogs on a better food than just extruded kibble and found Darf on Sabre, which both my dogs love, only problem we have is they are Chihuahuas and so need the small bite, which unfortunately does not come in the bigger bags. Been using for about 9 mths now. The ordering and delivery is very efficient as is communication. Will definitely keep using them
4 August 2025
Unprompted review
Reply from Sabre Pet Food
Thanks Tina for the great 5 star feedback! We are so pleased to hear your dogs love our DARF products! We will of course relay the feedback about bigger bag options to the team too. In the meantime, thank you again for taking the time to leave us this review and that you are happy with our communication and delivery speed! Kind regards, Team Sabre 🐾
Happy Angus
Just moved are 12 months old labradoodle on to complete food and he loves it empty bowl 🥣 every meal fast delivery received it in under 24hr and not forgetting he poo is spot on so I would definitely recommend 👌
25 January 2026
Unprompted review
Reply from Sabre Pet Food
Hi Ian, Thanks for leaving such a lovely review on behalf of Angus! 🐾 We're so pleased that he is loving his meals and enjoying super fast delivery, not forgetting the extra details too 😉 Kind regards, Team Sabre🐾
Can't beat the quality for the price✨
Have been ordering from Sabre for over a year now and they are one of the best pet food providers we have ever had! Always next day delivery, super helpful team if I've had any problems and have even replaced orders for me when they have been delivered and dumped outside my door that is on the street and then taken. Such a brilliant range of food, all of which scores well on all about dog food and such a reasonable price too! Have recommended to many and will continue to do so! 10/10🐾
21 January 2026
Unprompted review
Reply from Sabre Pet Food
Hi Emily, Thanks so much for leaving us a super 5 star review! We're glad we've been able to rectify any issues swiftly and that you still continue to support and purchase with us. Thank you for recommending us too, we really appreciate it - more than you woof ever know! Kind regards, Team Sabre 🐾
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