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Sabre Paris Reviews 1,575

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful design, excellent quality, and durability, often highlighting their aesthetic appeal and how well they withstand daily use and dishwashing. Many consumers also commend the fast shipping and the exquisite packaging, which often makes receiving the order feel like a special treat. However, some customers also noted issues with delivery times, with some experiencing significant delays, particularly with international shipments and customs. A few people were dissatisfied with aspects of customer service, mentioning slow responses, unhelpful assistance, or difficulties with order modifications and tracking.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers express delight with the quality, design, and... See more

Quality

Consumers generally express high satisfaction with the product quality, often describing items as beautiful,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick shipping, with... See more

Order

Users describe ambiguous interactions with order. While some customers praise the ease of ordering online,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Based on these reviews

Rated 4 out of 5 stars

The website had lot of variety in their beautiful designs and colors and it was simple to order. The only thing that was unexpected was how long it took for the order to arrive. I received an email s... See more

Rated 5 out of 5 stars

We absolutely LOVE our silverware from Sabre. The tortoise and hot pink are my favorite colors. I love that I can mix and match in the future if I add more serving pieces. The weight of each item i... See more

Rated 5 out of 5 stars

The design is beautiful and the products are very easy to use. I initially ordered four items, but two of them were smaller than expected, so I canceled those two. I then placed a new order for two... See more

Rated 5 out of 5 stars

The cutlery is really beautiful and well made. It feels substantial and was a real upgrade from previous cutlery. It has so far survived the dishwasher. I was surprised how quickly it arrived and the... See more


Company details

  1. Cutlery Store
  2. Home Goods Store
  3. Kitchen Supply Store
  4. Knife Manufacturing

Written by the company

Maison fondée en 1993, Sabre Paris est une marque française de couverts de table haut de gamme qui continue à révolutionner les arts de la table avec la même philosophie : élégance, couleur et bonne humeur ! Sabre est une entreprise familiale avec une créativité unique et un savoir-faire technique.

La plus belle table est celle qui vous ressemble !

Written by the company

Élégance, Couleur et Bonne Humeur depuis 1993 !
La rencontre de Francis et Pascale a été un tournant dans leur vie - et pour la marque aussi. Ensemble, ils ont lié la créativité à la technique, l’esprit bohème au tempérament rigoureux, le design à l’efficacité. Leur complémentarité les a poussés à casser les codes des arts de la table pour proposer de la couleur, des matières… et surtout de la joie et de la fantaisie autour de l’assiette ! A l’origine de Sabre, la volonté d’apporter un vent de nouveauté dans les arts de la table. Notre mission ? Associer la qualité du savoir-faire artisanal à la créativité pour que chacun créé la table qui lui ressemble. Le travail sur les couleurs, les motifs et les matières, une passion chez Sabre. Unis ou imprimés, nos modèles aux finitions élégantes sont conçus en une multitude de déclinaisons pour rayonner seuls ou créer son propre style en associant les genres.

Notre service client est à votre écoute !

Retours gratuits sous 15 jours en Europe

Retours gratuits sous 15 jours en Europe
Une question ? N'hésitez pas à contacter notre service client par mail à l'adresse contact@sabre.fr ou par téléphone au +33 (0)1 30 09 50 00. Notre service client est disponible du lundi au vendredi de 8h30-12h et 13h-17h.

Contact info

Promotion box for Sabre Paris

Nouveautés : les cuillères à expresso

La collection Bistrot s'agrandit avec les cuillères à expresso !

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Worst knives I’ve ever experienced

The quality of the knives is below anything I’ve experienced before. The bread knife can barely cut bread, and the tomato knife is the worst knife I’ve ever used… it only works as decoration in the kitchen. I don’t recommend anyone to buy them.

5 March 2026
Sabre Paris logo

Reply from Sabre Paris

Hello,
Thank you for your feedback, and we sincerely apologize for the inconvenience.
Our customer service team would be happy to assist you and arrange a return so our quality team can inspect the knives. Please feel free to contact us at contact@sabre-paris.com.
We look forward to helping you resolve this matter.
Sabre Paris team

Rated 5 out of 5 stars

Wonderful!

The website is very easy to use. Communication with customer service was quick. Shipping was also quick. Product arrived nicely packaged.
This cutlery is absolutely beautiful. An investment. Design is modern but timeless.

5 March 2026
Rated 5 out of 5 stars

Sabra Bistrot utensils the BEST!!!

I truly love my Sabra Bistrot utensils. They are sturdy, well made, and I love all the colors. I couldn’t decide on one color so I picked 5 different colors and ordered two of each color in the large fork and spoon, small fork and spoon and knives. Yes, 50 pieces total!! At meal time my family enjoys deciding which color to use next. Great quality product and overall a fun purchase for my family.

3 March 2026
Rated 5 out of 5 stars

I would like to share my experience and…

I would like to share my experience and dealing with Sabre company. I own three different flat wears from them and they are an absolute beauty. The customer service is also spectacular. One of my flatware kept having wear and tear issues. I reached out to the company and every single time they replaced every damage piece at one point they offered to send me a whole new set that I can choose any color I would like I highly recommend purchasing their products because they last a lifetime. I am a customer since 20 years ago and I am in love with this company.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I love my Sabre Paris cutlery

I have been using Sabre Paris cutlery for quite some time now, specifically the Bistrot collection, and I have always loved it. What made me appreciate this brand even more, however, was the incredible customer service. After some time my cutlery unfortunately became damaged, and when I contacted Sabre Paris they were incredibly kind, responsive and helpful. I already loved my Bistrot cutlery, but after this experience I appreciate Sabre Paris even more. Wonderful products and truly outstanding customer care.

6 March 2026
Unprompted review
Rated 3 out of 5 stars

Product is great

Product is great! I really like color, quality and style. Shipping is incredibly slow. It took over 6 weeks to receive in US. I would like to buy more so not sure what channel to use.

14 January 2026
Rated 1 out of 5 stars

Extremely slow delivery and Poor Color

Extremely slow delivery. The Red bought from Cabana is a different color than the Burgundy from this website. The Burgundy looks dull by comparison. What a disappointment.
Customer service was also rather poor. Too bad I still have an order coming I placed Feb. 12 - should be disappointed again in a couple of weeks.

2 March 2026
Unprompted review
Sabre Paris logo

Reply from Sabre Paris

Hello,
We sincerely apologize for the inconvenience you experienced.
Please feel free to contact our customer service team (contact@sabre-paris.com) and send them a picture of your cutlery. We do offer both red and burgundy colours, so it’s possible you may have received two different shades. We will be happy to assist you and provide a suitable solution.
Kind regards,
Sabre Paris

Rated 1 out of 5 stars

Product is nice

Product is nice, customer service is subpar, I was told my order wasn't going to be ready until January 31st 2026, I asked to change my order since it was delayed. The next day I got an email back stating my order was shipped. I didn't receive a shipment email until three days later. It showed me they didn't care if I liked or didn't like my order and only wanted to keep the money and give me whatever didn't matter to them.

9 January 2026
Sabre Paris logo

Reply from Sabre Paris

Hi,
We sincerely apologize for the inconvenience you experienced. As mentioned in our previous email, your parcel was shipped at the beginning of January, but we recently started working with a new logistics partner to improve our international deliveries. As a result, there may be a longer delay between the moment the parcel leaves France and when the tracking becomes active. This is why the tracking number was not available immediately and why we couldn’t change the colour at that time.
However, if you still wish to change the colour (and if the cutlery hasn’t been used), we can exceptionally arrange an exchange and send you a return label, as previously proposed.
Do not hesitate to contact our customer service : contact@sabre-paris.com.
Kind regards,
Sabre Paris

Rated 5 out of 5 stars

I bought 2 sets of service of 8 while I…

I bought 2 sets of service of 8 while I I was in Paris recently. The store was one knife short. I ordered the knife the same day online. It was in America a few days after we returned from our trip. So easy!! Love my new silverware. My splurge of my trip.

15 January 2026

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