thesabercompany Reviews 991

The Sabers are absolutely great. The steering in the beginning is a bit complicated but as soon as you get a feeling for it, you‘ll start swinging around like Yoda.

May the force be with you.

Amazing it has everything you want in a saber the communucation is so easy with company i highly recomand

The customer service team went above and beyond! I will be buying from them again in the future for sure!

SaberTheory has incredible customer service, and the sabers were/are amazing! First time saber buyer, and I couldn't be more pleased. Definitely gonna be getting more

Tried to buy two light sabers with the discount code and free shipping they relentlessly promoted. The codes never worked and the free shipping was actually a partial cash back to be spent in their site only. Completely false advertising- and they never responded to emails asking for help.
I’ll have a very sad son at Xmas.

The reply to this is so lame! The worldwide Nova Saber is $245 AU. I have conversed clearly with your team about not placing an order because none of the codes worked, instead I sought help to ensure I was able to get a Xmas present for my son at the price point it was promoted at. You didn’t initially reply to my emails and instead just spammed me with more misleading promotions.

SaberTheory kept me updated when it came to my order and let me know if the lightsabers I ordered were gonna be later than expected. Would definitely recommend them!

I had questions about promo codes and their sabers. I got a quick answer and the representative was fast and thorough with their answers. I have 3 sabers from Saber Theory and plan to purchase many more in the future!

Beautiful product, very easy to use.
The customer support was very responsive.
The delivery was on track and very easy to track.

I placed an order during the buy one get one free offer, the first problem was that they emailed me a week later asking me to select a different saber, as the one we wanted was no longer available. We did this, paid even more to make up the difference, and waited for delivery.
When the package arrived it contained the "free" saber, and when I contacted them to address this they wanted a video showing the unboxing of the package. After this I am still waiting for the problem to be resolved.
Overall, it is a very bad experience, and all we got was a very expensive "free" saber which is not even the one we wanted.

First time buying from them wanted a cheap saber that I could do spin work with without damaging my replicas. This saber didn't disappoint if you're a seasoned saber spinner or a initiate in saber tricking it's a good spinner! It got here in under 12 days shipping was super fast.
Support was great when I was confirming my address and they care about the customer

I love the sale of buy one get one it's what drew me in and now that I have them here each one of them are beautiful and the service was quick shipment was quick and no issues good job everyone thanks

SaberTheory not only have high quality products, but their customer service is fantastic as well! My friend loved his birthday present!

The product was very high quality, and with the sales they oftern do, rather affordable. A customer service agent *Ark Lopez* reached out to me to make sure that everything was correct, that I knew which of the two similar models I was buying, as well as made sure that I was well informed on the status of my delivery, up to delivery. They were absolutely amazing and gave me very personal support; you could tell it wasn't some script that they had to follow -- the agent was genuinely caring for the order. Overall, amazing company, amazing product, and an amazing experience.

At first I was sceptical of the buy 1 get 2 for free deal. When it arrived tho, I was absolutely blown away. The sabers are high quality and bring joy to anyone. I’ll be fighting my brother with these just how we used to as kids. Definitely gonna heal my inner child. Recommend 100%

Delivery was prompt, product is great quality and Jaz kept us up to date the whole time. 10/10! Thank you!

Made my order when I saw that they had a buy 1 - get 3 lightsabers, had my doubts but trusted the service after I saw the website and the reviews, got my lightsabers after a few weeks, since there were so many orders at the same time, no regrets, recommended!

the customer service is very fast and kind. The products have a very good quality. The prices may be high and I rarely buy anything for myself but this suprassed my expertations.

Cheap quality

Best order I made. Out of all the things i purchased savertheory has exelent products. Extremely caring and atentive costumer service and ultra fast shipping. I ordered my sabers from across the atlantic and it only took two weeks from purchase to delivery.

Absolutely love and recomend sabertheory. 100/10

All the lightsaber are a really nice quality and really fun to duel with friends. Since I took advantage of the buy one get two free deal, I was able to set up an event that went pretty well for not as much money as one would expect.