SabersPro Reviews 1,448

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive appearance, often exceeding expectations. Many people highlight the excellent customer service, describing it as responsive, helpful, and making them feel valued. The delivery service is frequently mentioned as timely and efficient, with products arriving well-packaged and often sooner than anticipated. The overall user experience, from ordering to enjoying the product, is described as smooth and satisfying. However, some customers also noted issues with delivery delays and, in a few instances, received products that were faulty or stopped working shortly after arrival. A small number of people also experienced difficulties with customer service becoming unresponsive when trying to resolve these issues, and some found the product instructions unclear or the controls difficult to master.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, durability, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing blades,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the products easy to handle,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son was elated when he got his Anakin and duelist sabers for Christmas. The sabers are high quality and SabersPro stands behind their products. We had an issue with one of the sabers, but custom... See more

Company replied

Rated 5 out of 5 stars

Just ordered a Luke ev6...this company has superior customer service.I dealt with another company and their customer service was non-existent even though they provided contact info....I e mailed 17 ti... See more

Company replied

Rated 5 out of 5 stars

Purchased this lightsaber as a gift for my boyfriend for May 4th, and he has been OBSESSED! He absolutely loves it. The lights, sounds, interactive qualities, and paired app have all been fantastic! W... See more

Company replied

Rated 5 out of 5 stars

We ordered three sabers using one of their deals. The sabers are very high quality and cool, they are way beyond the level of a toy, and also seem durable. We are very happy with our purchase and woul... See more

Company replied


Company details

  1. Hobby Store

Written by the company

SabersPro is a leading lightsaber company trusted by more than 70,000 customers worldwide. We have one of the biggest and most unique saber collections featuring sabers for different budgets and purposes. You can find plenty of choices whether you are looking for a dueling, cosplay, replica or custom lightsaber. Our lightsabers feature multiple colors, so you can choose your allegiance at the press of a button. Not only all the sabers can change blade colors, but they also come packed with motion sensitive sound and blade effects. Combined with intricate and detailed hilt designs our sabers make for some of the most realistic experiences possible on the market. We aim to make the lightsaber buying experience the best one around. We start by implementing the most secure online checkout process available to us. We never store your full payment credentials in our database. Next we provide absolutely free shipping on all orders. In addition to that we also provide great return policy and warranty. Rest assured you can shop with a peace of mind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely love my sabers

Absolutely love my sabers! I got the Padawan bundle and love how I can make it a staff too. Super fun, super cool, my friends that aren't into Star Wars love them too!

5 April 2026
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Reply from SabersPro

Thank you so much for giving us 5 stars. You made our day!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

My son absolutely Loves it

My son absolutely Loves it. The saber is great. He's a huge Star wars fan. I would recommend this product. It is pretty damn cool.

13 April 2026
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Reply from SabersPro

Thanks for your 5-star review! We sincerely appreciate your feedback.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

It is a very good shop

It is a very good shop! The lightsabers are strong and have great sound effect!

13 April 2026
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Reply from SabersPro

Thank you for the 5-star review! We’re here to serve you anytime.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Fantastic light sabre, good weight and light is very bright.

The price was very reasonable and the light sabre is fantastic. It feels secure in the hands and is very well built. The handle is a good weight and is very easily manageable. The lights are very bright and looks fantastic in the dark. Delivery was early and package was in good shape when it arrived. I highly recommend this company and these light sabres for those diehard Star Wars fans. This won't be the last one I'll be buying.

20 April 2026
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Reply from SabersPro

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Amazing product, low price!

I've bought from older more expensive lightsaber companies, so I'm very happy with the amount and the quality of the features that you can get from this lightsaber company for the price! I'll hopefully be buying from this company in the future.

9 April 2026
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Reply from SabersPro

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Best regards,
SabersPro Team

Rated 1 out of 5 stars

We received the Luke ep6 and it came…

We received the Luke ep6 and it came with no instructions for my 11-year-old to put it together the hilt was already constructed and we knew how to put the blade on but it gave no directions on the miscellaneous microchip thing or the other items that came with it and the turn on button was not working correctly and it quit working after turning it on four times the return process has been horrendous my 11-year-old is devastated he saved for months used all of his birthday money to buy that saber. He takes saber classes and he is a huge Star Wars fan

16 April 2026
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Reply from SabersPro

We’re very sorry to hear about your experience and especially how this has affected your son. We understand how important this purchase was for him, and we truly regret the disappointment caused.

Our team has reached out to you directly to assist and has provided several step-by-step tutorial videos to help with the setup and functionality of the saber. We’re committed to making this right and will continue working with you to resolve the issue as quickly as possible.

Thank you for your patience, and we appreciate the opportunity to help turn this experience around.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Amazing product

Amazing product, fast delivery

9 April 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

They delivered on time and I was very…

They delivered on time and I was very impressed with the sabers I got. So happy with my purchase, the first lightsabers I’ve ever bought.

8 April 2026
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Reply from SabersPro

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Best regards,
SabersPro Team

Rated 3 out of 5 stars

There were no instructions included on…

There were no instructions included on how to attach the "blade". The quality is good. The tip of the "blade" has a ring around it and it looks kind of phallic. I wish there was an easier way to change the colors and settings on the saber. I think there is an app but I hate extra apps on my phone.

8 April 2026
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Reply from SabersPro

Thanks for your feedback, I really appreciate you sharing your experience.

For attaching the blade, we do have a step by step assembly tutorial available on our website that walks you through the process clearly. That should make things much easier to follow.

Regarding the ring at the tip of the blade, that is normal for sabers with a Baselit core. The internal plastic insert cannot fully cover the tip, which is why that ring is visible. If you are aiming for a more seamless and realistic blade appearance, a Xenopixel core would be the better option.

For the controls, they can feel a bit tricky at first. With a little practice, most users get comfortable navigating the settings without needing the app. That said, the app is optional and just offers a more convenient way to customize things if you ever decide to try it.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Great Quality at a Great Price

SabersPro always provides great quality for a great price. I have purchased four lightsabers from SabersPro and have not been disappointed. I did a lot of research before buying. Their product arrived timely and packaged well. The lightsabers meet my high standards.

6 April 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 2 out of 5 stars

Difficult to use. Batteries don’t last long.

The Hilts were built well. However, Luke’s hilt has to be taken apart in order to charge it which is annoying. The end tips always fall off during fights( my kids are small too and not hitting that hard). All the color changing and settings are done with one button and it is super difficult to make the blade look and sound how you want. I also expected the blades to be able to stay on for longer than 3 minutes. Kids have fun, but the quality isnt there for something so expensive.

14 April 2026
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Reply from SabersPro

Thanks for sharing your feedback, and I’m really sorry for the inconvenience you’ve experienced.

I understand how frustrating that must be, especially with the charging setup, the tips coming loose during use, and the controls being difficult to manage. That’s definitely not the kind of experience we want for you or your kids.

For younger users, we typically recommend sabers from our Apprentice collection, as they’re designed with a more straightforward setup and are easier to handle.

That said, I’ve shared your concerns with our team, and someone will be reaching out shortly to assist you further and help find a better solution.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Customer service

Saber malfunctioned, But I believe that was on my part, not on saberspro at all. Regardless they helped me patiently yet very effectively. They were very thorough with the steps of the procedure and they, themselves made sure of that. They replied back to my need of assistance almost immediately. Best customer service I’ve experienced.

25 April 2026
Unprompted review
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Reply from SabersPro

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Best regards,
SaberPro Team

Rated 5 out of 5 stars

Great customer service and sabers

Great customer service and sabers. Great company.

13 April 2026
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Reply from SabersPro

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Best regards,
SabersPro Team

Rated 4 out of 5 stars

Helpful

Great effort and commitment from their team. Except, my sabers issue was never fixed.

4 April 2026
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Reply from SabersPro

We really appreciate you sharing your review of our service. Thank you!

Best regards,
SabersPro Team

Rated 4 out of 5 stars

Would purchase again

I'm sure it was an error on their part but they are attempting to make it right with a replacement, other than that my saber is great, Ill have to order the more screen accurate version of Luke's EP6 lightsaber next time lol

9 April 2026
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Reply from SabersPro

Thank you for the positive feedback!

Best regards,
SabersPro Team

Rated 4 out of 5 stars

CHANGE SHIPPERS ASAP! Otherwise, love my saber

My only complaint is that they really need to change their shipping service(s). I intend to look for ShipBob and OnTrac on TrustPilot because they S.U.C.K!

Both had estimated delivery dates that were off by nearly an entire week! And you were not going to get any tracking updates until 2 days AFTER their estimated date already passed. And that's just ShipBob. And their communication is worse. Can't call them. No live chat. Emailing them just gets you "uh that's not what this email address is for. But I can see that your package is (exactly what I already told them)". Then if you reply pointing out what was wrong with what they said, they literally copy/paste their previous message to you.

OnTrac held onto their outdated delivery date nearly a week after it passed until the morning it was out for delivery. With no tracking activity in between. And their chat bot tells you exactly NOTHING.

SabersPro, you need to dump ShipBob H OnTrac ASAP! I'm putting my date of experience to the date it finally got to my door.

9 April 2026
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Reply from SabersPro

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Really great customer service

Really great customer service! The lightsaber is fantastic! My first neopixel blade and I love it!

31 March 2026
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Reply from SabersPro

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Incredible sabers

The sabers i have bought from this website have been nothing short of incredible. I’ve done lots of heavy duelling with them, and it’s never ceased to amaze me how durable they are. And don’t even get me started on the sounds and the light. Truly an amazing choice for lightsabers. 🙏

30 March 2026
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Reply from SabersPro

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Best regards,
SabersPro Team

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