I have done many transactions w Saatchi over the years. They have all been seamless and flawless. This one (+ a purchase of a companion piece) was a bit more nuanced. There were issues, includin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a painting through Saatchi Art and overall I'm happy with the purchase. The packaging was amazing — the artist secured it really well, so it arrived in perfect condition. It took about... See more
Company replied
I received the painting I bought within a few days. It was well packed in a crate. There were no extra custom charges; I paid the discounted purchase price only. I have only had positive experienc... See more
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We have worked with Saatchi Art for 3 months now..from May 2026 - Aug 2026. We have been buying original paintings from the US and abroad. We looked into other online art sites, but we landed on S... See more
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Company details
- Art Gallery
- Art Supply Store
- Decoration and Interior Design Store
- Furniture Store
- Interior Designer
- Online Marketplace
About Saatchi Art
Written by the company
At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.
Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.
14-Day Money Back Guarantee
Saatchi Art is committed to ensuring the 100% satisfaction of our art collectors
Once you’ve received an original artwork, you have fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork provided that it is returned to the artist in its original condition and packaging.
Contact info
United States
- 888-908-3886
- support@saatchiart.com
- saatchiart.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Makes it easy for non-experts to purchase art
Very wide selection of art, but was able to sort on key factors. I purchased 3 pieces and all were shipped quicky and efficiently. Very happy with my purchases.
18 June 2026
Reply from Saatchi Art
Thank you for your wonderful review! We're so pleased to hear that you found it easy to discover artwork you loved from our wide selection. It's great to know your three pieces arrived quickly and that you're happy with each of your purchases.
We'd love to see how your new artworks look in your home! If you'd like to share a photo of them installed, please send it to social@saatchiart.com, we always enjoy seeing how our collectors display their collections.
Thank you again for supporting our artist community, and we hope you enjoy your new artwork for many years to come!
Great customer service
I was regularly kept informed of the status of my commission and the delivery service was excellent.
23 June 2026
Reply from Saatchi Art
We're so glad to hear that you felt well informed throughout your commissioned artwork's journey and that the delivery experience met your expectations. Keeping our collectors updated every step of the way is important to us, so it's wonderful to know you had a positive experience.
We'd love to see your commissioned artwork in its new home! If you'd like to share a photo of it installed, please send it to social@saatchiart.com, we always enjoy seeing our collectors' spaces brought to life with art.
Thank you for sharing your experience, we hope you enjoy your artwork for many years to come!
Great selection of art at fair prices
Great selection of art at fair prices. I bought a painting from an artist in Bulgaria. It was shipped within a couple of days by the artist from Bulgaria and was delivered by DHL within a week. I am very pleased with the quality of the painting and it is a beautiful addition to my home.
24 June 2026
Reply from Saatchi Art
Thank you for the review! We're so pleased to hear that you found a piece you love and that it arrived so quickly. It's great to know the entire experience, from discovering the artwork to its delivery, met your expectations, and that the painting has found a special place in your home.
We'd love to see how your new artwork looks in its new space! If you'd like to share a photo of it installed, please send it to social@saatchiart.com.
Thank you again and we hope you enjoy your new painting for years to come!
Reply from Saatchi Art
Thank you for sharing, we hope you enjoy your new artwork for many years to come!
Love the art
I was kept up to date about why it was taking longer than normal for my artwork to arrive. Love the art and the whole process was simple.
17 June 2026
Reply from Saatchi Art
Thank you so much for your kind review! We're delighted to hear that you felt well informed throughout the process and that, despite the delay, everything was simple from start to finish. Most importantly, we're so glad to hear you love your new artwork!
If you'd like to share a photo of your artwork in its new home, we'd love to see it! Feel free to send it to social@saatchiart.com, it's always a pleasure to see our collectors enjoying their new pieces.
Thank you again for choosing Saatchi Art, and we hope you enjoy your artwork for years to come!
Stunning print arrived in perfect condition.
The print arrived in perfect condition. The care and attention to detail in the packaging were truly appreciated—it was exceptionally well protected. Best of all, the print looks even more beautiful than I had imagined. I'm absolutely delighted with it!
22 June 2026
Reply from Saatchi Art
Thank you so much for your wonderful review! We're thrilled to hear that your print arrived safely and that it exceeded your expectations. It's especially nice to know that the care taken with the packaging helped ensure it reached you in perfect condition.
We'd love to see how it looks in its new home! If you'd like to share a photo of it installed, please send it to social@saatchiart.com, we always enjoy seeing our collectors bring art into their spaces.
Thank you again for your kind words, and we hope you enjoy your new artwork for many years to come!
Payment and delivery was perfect
Payment and delivery was perfect, but the foto appear to be black with a bit of red in some parts , instead the original was blue and red. Still waiting for the response of my complaint.
23 June 2026
Reply from Saatchi Art
We are so sorry to hear this. A member of our team has already reached out to you via email to assist, but we'll be sure to follow up again in case you didn't receive our previous message. We appreciate your patience and look forward to assisting with a resolution.
Excellent experience
Excellent experience from start to finish. The price was fair for the quality of the artwork, delivery was fast, and everything arrived without any issues. The painting by Dmitry Spiros is absolutely stunning—he is an exceptionally talented artist. It looks beautiful on our living room wall, and we couldn’t be happier with our purchase. Highly recommended!
23 June 2026
Reply from Saatchi Art
Thank you so much for your thoughtful review! We're delighted to hear you had such a positive experience. It's especially wonderful to know that the painting has found a place in your home and is bringing you so much joy.
If you'd like, we'd love to see your new artwork in its new space! Feel free to share a photos with us at social@saatchiart.com—we always enjoy seeing how our collectors display their pieces.
Thank you again!
Purchasings an art piece
The painting which I liked and made an offer on was in my possession within 1,5 week after I made my offer.
Delivery was smooth and all went well!
The only thing lacking was that after I made my offer there was no real correspondence other then "your painting will be delivered then and then.
A 'bit' unpersonal.
22 June 2026
Reply from Saatchi Art
Thank you for taking the time to share your experience, and we’re really glad to hear the painting arrived quickly and that delivery went smoothly.
We also appreciate your feedback about the communication after your offer was accepted, that’s helpful for us to hear, and we’ve shared your comments with the team as we continue looking for ways to make the post-purchase experience feel more engaging and reassuring.
Thank you again and we hope you enjoy your artwork for years to come!
I have repeatedly asked this company to…
I have repeatedly asked this company to cease their constant and abusive advertising. They have jammed my email up. I even went directly to their website and requested that they cease and yet they continue! I don't know what to do. I would never buy anything from them. They are abusive.
22 June 2026
Unprompted review
Reply from Saatchi Art
We’re sorry for the frustration, and thank you for taking the time to share this again along with the additional details that allowed us to locate your information.
Your request has been escalated to our marketing team, and your information has been added to our suppression list to prevent further communications. While system processing may take a short time to fully propagate the removal has been actioned. We appreciate you bringing this to our attention so we could resolve it properly.
Beautiful
The painting arrived quickly and in perfect condition.
This artist does beautiful work and is fun to collect.
19 June 2026
Reply from Saatchi Art
Thank you for your feedback. We’re so happy to hear the painting arrived quickly and in perfect condition. If you’re open to it, we’d love to see installation photos, feel free to send them to social@saatchiart.com.
Thank you again for sharing your experience; we hope the artwork brings you joy for years to come!
All round excellent experience
Accurate photos of the art piece, efficient service and nice personal note from the artist
11 June 2026
Reply from Saatchi Art
We’re delighted to hear you are happy with the accuracy of the artwork photos and the efficiency of the service, and we’re especially glad the artist’s personal note added a nice touch. Thank you for sharing your experience and supporting our artist community!
Order tracking and very detailed…
Order tracking and very detailed information throughout the ordering process. Carefully packaged. Arrived in the given time period. Be aware, that photography may not match exactly the true colors.
17 June 2026
Reply from Saatchi Art
We’re glad to hear the order tracking, packaging, and delivery met your expectations and that the process felt clear throughout. We also appreciate your note regarding color variation, as colors in person may differ slightly from how they appear in the listing due to lighting and screen settings. If you need any further assistance, please don’t hesitate to reach out by replying to any of your order emails. Thank you for taking the time to share your thoughtful feedback!
Great support
Great support, swift response, always follow-up, useful FAQ for commonly asked questions
12 June 2026
Reply from Saatchi Art
We’re so glad to hear you had a positive experience with our support team and found the follow-ups and FAQ helpful. Thank you for taking the time to share your feedback and enjoy your new artwork!
Excellent transaction
Excellent transaction. Another fantastic bronze sculpture by Claudette! Thank you for an easy and pleasant transaction. The sculpture was packed very securely and arrived safely. AAA+++
11 June 2026
Reply from Saatchi Art
Thank you so much for sharing! We're delighted to hear that you're pleased with the sculpture and that you found the transaction smooth and enjoyable.
If you're open to it, we'd love to see installation photos—feel free to send them to social@saatchiart.com
Thank you again and enjoy!
High quality = high satisfaction
About Saatchi Art in general, I like the choices of high-caliber art available, recommendations based on what I've looked at, the option to create a wish or favorites list, and the ability to negotiate the price with the artist. Items are always packaged to ensure safe, damage-free delivery, and I think it's fun to see the shipping origin showing the artist's home city and/or country.
11 June 2026
Reply from Saatchi Art
Thank you so much for your thoughtful feedback! We're delighted to hear that you've enjoyed the range of high-quality artwork available, as well as features like personalized recommendations, wish lists, and the ability to negotiate with artists.
It's also wonderful to know you appreciate the care taken in packaging and delivery, along with the added connection of seeing the artwork ship from the artist’s home location. We value your support and are so glad you've had such a positive experience!
The art initial delivery date was…
The art initial delivery date was pushed back a couple of times. So good communication but delivery was late
17 June 2026
Reply from Saatchi Art
Thank you so much for your feedback! We're glad to hear that communication was good throughout the process, even though there were some delays with the estimated delivery date. We really appreciate your patience and support, and hope you're enjoying the artwork now that it has arrived.
Failed to respond in a manner I found…
Failed to respond in a manner I found acceptable to my discount not being applied to my purchase, then pelted me with text ads reminding me to use that discount
17 June 2026
Reply from Saatchi Art
Thank you for your feedback. We're sorry to hear about this! A member of our team will be in touch to assist.
Well packed and fast delivery
Well packed and fast delivery. Live having the art hanging on the wall quickly and fuss free
17 June 2026
Reply from Saatchi Art
We're delighted to hear that the artwork arrived quickly, was well packaged, and made the whole experience easy and fuss-free.
It’s wonderful to know you’re enjoying having it on your wall. If you're open to sharing, we'd love to see it displayed—feel free to send photos to social@saatchiart.com.
Excellent communication during the…
Excellent communication during the purchase and delivery. Any questions or requests were answered immediately during the whole process. The delivery was met as promised. The painting was professionally packaged and met completely our expectations. Thank you for the pleasant collaboration.
8 June 2026
Reply from Saatchi Art
Thank you so much for your review! We're delighted to hear that communication was excellent throughout the process and that your questions were handled promptly.
We're also glad the artwork arrived safely as promised and met your expectations. We appreciate your support and hope you enjoy your artwork for many years to come!
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