Flight Network Reviews 120

“I thought it was SAS, since that’s what I was searching for. In all the stress, I clicked a link and assumed I had landed on SAS’s official site. I only realised I had booked through the wrong page when I went looking for my confirmation.

Now, to actually receive my ticket – which ended up costing more than SAS – I have to wait three days, even though the money was withdrawn immediately. Total scam. A lesson learned: always double-check what you’re clicking on, no matter how stressed you are.

Avoid booking through them – expensive and unnecessarily complicated.”

I bought a ticket for my mom to come from BR to Canada (roundtrip). Flight Network made a mistake with her last name just for the BR-CAN part of the roundtrip. When I talked to Air Canada to request a WC in Toronto, they could not find her in their system as her last names were just as first initials and they alerted me to fix this as she would not be able to embark. They kept telling me that they have forwarded my case to the correct department on a priority flag. The trip was scheduled for the following Monday. I've kept calling them and receiving the same reassurance that they understand it was their mistake but the case was with another department and would be fixed. On Saturday, in another call to them I was told that I had to pay $59 if I wanted her name fixed. I was furious but afraid to not get their cooperation, I paid the fee. On the Sunday, they send me an email that I had to pay $70.69 until the end of the day or her name would not be fixed (they said that it was the Air Canada/Gol airlines fees). I was really fuming but paid. Well, AC said they do not charge for a name change and I ended up paying for another one-way ticket directly from them a few hours prior to her trip. And once my mom was already in Canada, I tried to speak with them again and the same message was conveyed: they were working on fixing her name in a priority basis. >:( I am taking the matter to my credit card company. Do not buy from Flight Network!!!!

Six months ago I booked a flight from Perth to Bangkok so my wife could see her family for Songkran.
Two weeks later I decided to spoil her with some good seats.
(First row in economy,window and middle)
At check in I find out that we weren't on the seating map, and as the seats were sold again, there was nothing that could be done.
BTW, Thai airways were extremely
apologetic.
When I finally got hold of F.N. They asked for a receipt. I provided this by returning THEIR email to me, with full details.
Guess what happened next...
All emails bounced back.
What a sh×t company.
They fu^#Ed me twice.

FlightNetwork is a complete scam. They lure customers in with cheap prices, then rob you with hidden fees and terrible service. If you need a refund or any assistance, they will give you the runaround and refuse to help. Their customer service is useless, and they will do anything to keep your money. Avoid these thieves and book directly with the airline to save yourself from being scammed!

This is a SCAM. Stay away from this 'service'. The price is double what you can find with airlines - and this 'service' adds hidden service fees that are not shown in the booking process.