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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and polite demeanor, making the entire process pleasant from selection to delivery. The delivery service is frequently highlighted as excellent, with many appreciating the professionalism, care, and efficiency of the delivery teams who often go above and beyond to set up products and respect properties. People are delighted with the quality of the products, finding them to be in perfect condition and meeting their expectations, often exceeding them. The overall service, from initial contact to final delivery, is described as first-class, with many consumers expressing satisfaction and a strong likelihood of recommending the company.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the professionalism and... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight with the quality and condition... See more

Service

Reviewers mention positive feedback about service, consistently praising the efficiency, friendliness, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the superb quality of sofas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wholse experience with this Company has been exceptional, from placing the order to organksing delivery. Staff very helpful and polite on phone. Percy and Will who delivered our new sofa were amaz... See more

Rated 5 out of 5 stars

Delighted with our great new G Plan sofa! Great showroom experience, marvellous choice and very competitive prices, plus helpful staff and customer parking. Will and Owen delivered our sofa today - t... See more

Rated 5 out of 5 stars

We can’t fault this company! From placing the order to taking delivery it’s been straight forward! Wish every company would be like S2 Sofas. Luke was lovely when ordering. Then the two lads Sam &... See more

Rated 5 out of 5 stars

Have been looking for a couple of sofas for a while when we came across S2 Sofas. How refreshing to be invited to look around without being pounced on by pushy sales people. Sam and Perry were brillia... See more


Company details

  1. Furniture Store

Written by the company

We are a well-established family business offering new cancelled orders from famous high-end British brands & fine furniture makers saving £1000’s from their retail cost. We pride ourselves on providing the best value sofas, whilst maintaining our reputation of giving excellent service throughout the UK. With 100’s of sofas in stock available for immediate delivery, we’ll have the perfect sofa for your living space. All our fine furniture is delivered using our own fleet of vehicles and our very experienced delivery teams. For additional peace of mind, all sofas are sold with our lifetime parts at cost guarantee at no extra cost! Please contact us for more information 7 days a week!


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very high standard of service

First store I visited as a family member had purchased furniture from them and was highly satisfied as I have been with the store, service and delivery by Will and Owen. A very professional business and will recommend to family and friends.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent website and showroom, good choice. Perry in the sales office was very helpful (and not pushy). Perry and Will delivered our two power recliner sofas and set them up, two pleasant young men. Will highly recommend S2 Sofas.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Superb quality sofa excellent price

Superb quality sofa at an excellent price! Excellent communication throughout the process. Delivery was perfect thanks to Will and Owen who were so professional and helpful. I would highly recommend this company and I will definitely use them again! 10/10 all around.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

m revis-pass

Brilliant company . Really good showroom with loads of high end brand sofas at unbelievable prices. So friendly and helpful, right down to the two lads Will and Owen who delivered my sofa .

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Quality brands at great prices and the sofas I received were in perfect condition. The ordering process was easy and the calls to clarify a few things were answered in a friendly and knowledgeable way, which gave me confidence. As I was told, I received a call giving a delivery window the Friday before and the drivers called me 30 minutes before they arrived. Perry and Will were very respectful with my property when they brought the sofas through my house, taking their shoes off to avoid making my carpets dirty, and they set up the recliners for me too. I would definitely recommend this company and their staff - great products and customer service - thank you!

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Bought remotely as I saw the sofa I wanted and am not local to the shop. They dealt with everything professionally and were friendly over the phone. Delivery was booked at a time and date that suited me and Perry and Will did a great job of delivering the sofa into my lounge. I’m delighted with the sofa and wouldn’t hesitate to recommend S2 sofas to anyone.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Bought two two seater sofas from S2…

Bought two two seater sofas from S2 Sofas, fantastic quality and really good sales service, very friendly and helpful. Delivered today by Sam and Will who were great, getting the sofas into place. Can highly recommend S2.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Wide choice of sofas and chairs

Wide choice of sofas and chairs. Helpful but no pressure sales staff.
My armchair was delivered quickly. Will and Owen were fantastic, very careful and polite and set everything up perfectly.
All round great service.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Perry & Will

First time visiting and bought an ever-so-comfy 3 & 2 seater settee.
Delivered on our requested date and phoned as promised just beforehand to say on way.
Very professional delivery by Perry & Will who respected our property and set everything up / in place for us.
Thanks - Highly recommend.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Shop really helpful. Quality great sofas. We needed a sofa bed and out of all the stores this was the best.delivery guys will and perry did a really good job getting in and putting together.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Delivery and siting of new furnitureI would like to mention

I would like to mention, that the delivery men were very polite and helpful, they took great care getting the furniture into the house ,it was a tight squeeze.
There was a slight problem with one chair, they returned it to their depot and returned it to me in a couple of hours, fantastic service problem solved.
The delivery men WILL and OWEN, COULDNT HAVE BEEN MORE HELPFUL, GREAT TEAM, thank you both

7 January 2026
Unprompted review
Rated 5 out of 5 stars

A great experience in every respect - thank you!

Delighted with our great new G Plan sofa! Great showroom experience, marvellous choice and very competitive prices, plus helpful staff and customer parking.
Will and Owen delivered our sofa today - they were polite, friendly and helpful. A great experience from start to finish and now we're looking forward to years of comfortable seating! We would buy from S2sofas again - thank you!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Rosemarie

Excellent company to buy from. Very quick delivery . The two guys Perry & Micky who delivered and assemble our new sofa and recliner chairs were very careful and friendly and gladly helped with moving our old chair into garage.
Would purchase again from S2 Sofas

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Found this shop online

Found this shop online, I phoned the owner and had complete trust in the product I was buying. It got delivered by 2 great guys, Owen and Will.
Polite and courteous.
Will definitely recommend this company

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Experience, Definitely recommend!

Lovely, friendly staff while shopping for a sofa. Luke was really helpful and made us feel very relaxed with no rush. It was really easy to decide on a sofa even with so many beautiful ones. Delivered the day we wanted, on time by Owen and Will. Sofa looks amazing! Really quick fitting the sofa and very tidy with their work. The lads were professional and polite. Really lovely experience all round!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

A fabulous experience all round.

We visited the showroom a couple of times after finding these guys on Facebook. First visit was just to get a feel for the place. We were very impressed with the setup and the totally no pressure sales style. We were allowed to browse at our leisure.

Didn’t find anything the first time, but then we spotted a lovely looking suite online a few weeks later. Phoned ahead to say we were interested in looking at it and we would be coming from Leeds. Luke kindly displayed it as reserved so we didn’t waste a trip. Once we arrived we had the same no pressure experience. We tried it out and decided to go ahead with the purchase. A lovely quality leather suite at a great price.

Less than 2 weeks later our furniture was delivered by 2 lovely young lads, Perry and Micky. They were extremely polite and did a fantastic job setting everything up for us.

So far everything’s been great. Hoping we won’t need to use the warranties included, but nice to know we have them should anything happen to go wrong.

We’re very pleased with the service all round and would definitely recommend.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

New sofa

Our daughter had a sofa from s2 a few years ago so thought we'd give them a try. Very professional service. Perry and Ben kept us informed throughout the day and set it all up for us. Thanks guys. Settee looks fab!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, honest service and good communication. Delivery by Perry and Owen was on time and exactly as promised. They installed an electric adjustable chair and demonstrated its use.

Everything was professionally done- congratulations and thank you to Luke, Perry and Owen.

21 December 2025
Unprompted review

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