Bought a new Harvey Minimax M3 water softener from Sandy's, and Jack couldn't have been more helpful. I installed the softener myself with advice from Jack on pipes and fittings. The item was delive... See more
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Our 16 year old water softener finally needed replacing after failing. Jason was our installation engineer and he was brilliant, recommending the best replacement and gearing for our property. We mana... See more
Hi, excellent customer service, good price for the salt, good location easy access. I always ordered my salt from Harvey’s Water softeners but not no more. Plus the other bonus is the salt blocks com... See more
My experience with Sandy's Salt & Softeners Ltd was excellent. Jack was extremely helpful and flexible sorting out what I needed and a date for the installation. (It was the end of 10 months building... See more
Company details
Information provided by various external sources
Sandy's are experts in servicing, repair and installation of quality water softeners and drinking water filters. We are a family-run business with over 12 years experience based in West Sussex.
Contact info
Unit 2B, Littlehampton Marina, Ferry Road, BN17 5DS, Littlehampton, United Kingdom
- 01243 860808
- mail@s-s-s.biz
- s-s-s.biz
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Replied to 66% of negative reviews
Typically replies within 24 hours
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The professional way the project was…
The professional way the project was carried out very impressed with the way the plumbing was carried out incorporating my new water softener into my newly created plant room, which carries all the heat pump equipment.
On time and not broken!
Best Value for Money anywhere
Having installed my water softener several years ago, SSS has maintained their promise of providing salt at the most competitive prices available.
John was efficient and thorough
John was efficient and thorough. Took his time to make sure the job was done efficiently.
Great customer service
Great customer service, friendly staff, good knowledge of the products they use.
It's always good to use local companies.
Installation of new water softener and boiling tap was very efficient.
Thank You.
Very professional
Very professional, competent and reliable. Jack knows his stuff. Doesn’t try to upsell. Highly recommended.
Easy to order and collected with no…
Easy to order and collected with no problems. Great service!
Family business
Arrived on time, did a fab job, very tidy
A family business, everything explained in detail when I visited the showroom including tasting water that had been softened and another softened and further filtered
Very happy with the neatness of the installation and the softened water is fab !
Very helpful before purchase and went…
Very helpful before purchase and went beyond expectations to get the softener delivered
Delivered on day of order and driver…
Delivered on day of order and driver put it into garage for my wife.
Refurb on my Harvey water softener.
I had Sandy's refurbish my Harvey water softener. They sent an empty box and organised a courier to collect it. It was retuned a few days later as good as new but less than half the price of a new one.
It now works perfectly again.
Replacement Quooker tap & Water softener
Excellent installation of replacement Quooker tap & water softener. Much neater than what was there before. 100% recommended.
Servicing of Harveys Water Softener
A very kind young man - Jack? - came to service my water softener. After some discussion I decided to change to a new minimax which I am very pleased with.
Jack was very helpful and kindly put your ap on my 'phone for easy access should I have any problems.
As an OAP I know I will find the smaller salt blocks a lot easier to handle.
Many thanks and kind regards from Barbara.
Excellent service at great value for…
Excellent service at great value for money. Services always delivered with care and a smile. Also, always happy to help, assist and advise as and when needed.
Truly a great family company with family values, can highly recommend.
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