Bought a new Harvey Minimax M3 water softener from Sandy's, and Jack couldn't have been more helpful. I installed the softener myself with advice from Jack on pipes and fittings. The item was delive... See more
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See what reviewers are saying
Our 16 year old water softener finally needed replacing after failing. Jason was our installation engineer and he was brilliant, recommending the best replacement and gearing for our property. We mana... See more
Hi, excellent customer service, good price for the salt, good location easy access. I always ordered my salt from Harvey’s Water softeners but not no more. Plus the other bonus is the salt blocks com... See more
My experience with Sandy's Salt & Softeners Ltd was excellent. Jack was extremely helpful and flexible sorting out what I needed and a date for the installation. (It was the end of 10 months building... See more
Company details
Information provided by various external sources
Sandy's are experts in servicing, repair and installation of quality water softeners and drinking water filters. We are a family-run business with over 12 years experience based in West Sussex.
Contact info
Unit 2B, Littlehampton Marina, Ferry Road, BN17 5DS, Littlehampton, United Kingdom
- 01243 860808
- mail@s-s-s.biz
- s-s-s.biz
4.8
Excellent
936 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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People also looked at
The salt was as ordered and ready…
The salt was as ordered and ready available. Price was most competitive. Took a little while to load the bags, no help there but all in all very good.
3 April 2025
easy pick up and competitive price
9 March 2025
I ordered the wrong blocks
I ordered the wrong blocks, left a message, spoke with them and did a swap for the right blocks and more of them because they were less expensive, great customer service
14 March 2025
Placed an order for replacement salt
Placed an order for replacement salt. I have to have it delivered as i work in the morning and they are closed in the afternoon.
My order was placed on 11th march, i chanced the order a week later. The said delivery early next week. I am now out of salt and still waiting for delivery. They waited for me to chase them before they said it was delayed. This isn’t the 1st time this has happened. It happens on almost every delivery. Not the experience you expect when you pay £15 delivery charge.
11 March 2025
Good price and arrived on time.
12 packs of block salt ordered online, good price, arrived well packaged and on time.
Kept up to date throughout.
1 March 2025
Have used this company for many years
Have used this company for many years. Jack is very customer focussed, pleasant and helpful.
24 February 2025
Lack of customer service
Not happy with price increase for packs of salt. Also you use deliver locally for free but now you charge, plus did not offer to load the salt into my wife’s car, she had to transfer from the floor in front of the salt stack to her car, 3 metres away, thanks for the lack of customer service.
13 February 2025
Reply from Sandy's Salt & Softeners
Hi John, Thanks for the review.
We haven't offered free delivery for years now due to the cost of staff and running the vans, instead we offer a very competitive collection price- the cheapest around! I can see since your last order nearly 2 years ago we have only increased by 8%, not bad given the climate.
I'm sorry to hear about the issues with loading- we always try to load/help load customers cars and count out the correct amount/type of salt. We can only apologise for missing this.
Great value
3 February 2025
Great service
Good advice, quick to respond to questions and delivery time was super, would recommend to anyone.
31 January 2025
Excellent pricing and service!
29 January 2025
Straight forward
27 January 2025
Bought 12 bags of mini curve salt at…
Bought 12 bags of mini curve salt at sandy’s salt at lowest cost I could find, good communication from this company.
Martin
21 January 2025
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