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Rx Pros Reviews 9,764

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 9,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective and noting positive results. The user experience is consistently praised for being easy, fast, and straightforward, from signing up to receiving medication. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff. The delivery service is also frequently mentioned as quick and efficient. However, some customers were dissatisfied with the product, stating it did not work for them. A few other people also felt that customer service was poor, mentioning slow responses, unanswered questions, or issues with communication. There were also occasional reports of incorrect medication being sent or delays in delivery.

What people talk about most

Product

Consumers find product to be positive. Many reviewers are satisfied with the effectiveness of the medication,... See more

User experience

Users describe positive interactions with user experience. Many customers found the process easy to maneuver,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more

Company replied

Rated 5 out of 5 stars

Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Health Consultant

About Rx Pros

Written by the company

Schedule Your Free Consult

RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care from the comfort of your home.

We are a LegitScript certified telemedicine pharmacy. Learn more: https://www.legitscript.com/websites/rxpros.com/

Schedule Your Free Consult

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Even when phone communication was not…

Even when phone communication was not possible, my overall experience was very positive.

5 May 2026
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Reply from Rx Pros

Dear Maria,

Thank you for your thoughtful review. We are glad to hear your overall experience has still been very positive even when direct phone communication was not possible. We appreciate your understanding and are continuously working to improve accessibility and support for our patients.

If you ever need anything or have questions in the future, please feel free to reach out to us at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

The whole process was so easy to get…

The whole process was so easy to get started. Communication has been top notch both through texts and personal profile account that was created. Someone is always available to answer any questions or concerns and keep you up to date on what is happening with your order.

5 May 2026
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Reply from Rx Pros

Dear Peggy,

Thank you for your thoughtful review. We are glad to hear the process was easy and that communication has been strong through both text and your profile account. We appreciate your support.

The Rx Pros Team

Rated 5 out of 5 stars

Great experience with everyone

Great experience with everyone, product is legit works great and nice quality. Shipping is very fast

5 May 2026
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Reply from Rx Pros

Dear Lisa,

Thank you for your feedback. We are glad to hear you have had a great experience and that the product quality and shipping met your expectations.

The Rx Pros Team

Rated 5 out of 5 stars

Super Easy and efficient !!

The process was so easy and efficient compared with my previous experience with another provider. Would definately recomend. Received my shipment and very happy!!

5 May 2026
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Reply from Rx Pros

Dear Tanya,

Thank you for your thoughtful review. We are glad to hear your experience has been easier and more efficient compared to previous providers. We appreciate your recommendation.

The Rx Pros Team

Rated 5 out of 5 stars

Great service

Great service. I lost my first shipment and you sent me more. But I did have to pay $150 more due to that.

5 May 2026
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Reply from Rx Pros

Dear Lori,

Thank you for your feedback. We are glad we were able to assist you after your shipment issue and ensure you received replacement medication. We appreciate your understanding.

The Rx Pros Team

Rated 5 out of 5 stars

New Me.

Access to a provider when when and if needed to answer any health or diet related questions. Friendly service representative and really fast shipping with tracking attached. The price has stayed the same with each order, unlike some other GLP-1 providers. Looking forward to seeing my summer body as more of the weight melt away.
Thanks for giving me my confidence back.

4 May 2026
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Reply from Rx Pros

Dear Sandra,

Thank you for your thoughtful and encouraging review. We are glad to hear you value the provider access, fast shipping, and consistent pricing. It is wonderful to hear you are regaining confidence on your journey.

The Rx Pros Team

Rated 4 out of 5 stars

Customer service team when I called was…

Customer service team when I called was excellent after a short wait.

5 May 2026
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Reply from Rx Pros

Dear Kristine,

Thank you for your kind words. We are glad to hear our customer service team provided excellent support once you connected with them. We appreciate your patience and your support.

If you ever need assistance again, please don’t hesitate to contact Rx Pros at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

Easy renewal -

Easy renewal -

5 May 2026
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Reply from Rx Pros

Dear Wendy,

Thank you for your kind words. We are glad to hear the renewal process was easy.

The Rx Pros Team

Rated 5 out of 5 stars

I started my weight loss journey 6…

I started my weight loss journey 6 months ago with RXPROS my medicine came fast with everything I needed I am very happy and would recommend them for anyone trying to lose that stubborn weight

5 May 2026
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Reply from Rx Pros

Dear Paulette,

Thank you for sharing your journey. We are glad to hear your experience has been positive and that everything arrived quickly with the supplies you needed. We appreciate your recommendation.

The Rx Pros Team

Rated 5 out of 5 stars

easy to work with

easy to work with. Very helpful and knowledgeable

5 May 2026
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Reply from Rx Pros

Dear Martin,

Thank you for your feedback. We are glad to hear you found our team helpful and knowledgeable.

The Rx Pros Team

Rated 5 out of 5 stars

Overall a great company to deal with.

I have found their customer service to be exceptional. Always get questions answered in a reasonable amount of time. Had to have my prescription delivered early due to some traveling and thery were very accommodating. I am also pleased with my weight loss results. Overall a good bang for my buck!

5 May 2026
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Reply from Rx Pros

Dear Elizabeth,

Thank you for your thoughtful review. We are glad to hear our team was accommodating with your travel needs and that you are pleased with both the support and your results.

The Rx Pros Team

Rated 5 out of 5 stars
Rx Pros logo

Reply from Rx Pros

Dear Robert,

Thank you for your feedback. We are happy to hear the refill process has been easy.

The Rx Pros Team

Rated 5 out of 5 stars

I’ve only taken my second shot

I’ve only taken my second shot, but so far everything is going good

5 May 2026
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Reply from Rx Pros

Dear Linda,

Thank you for your feedback. We are glad to hear things are going well so far and wish you continued success on your journey.

The Rx Pros Team

Rated 4 out of 5 stars

Process was easy

Process was easy, smooth, and fast. Medicine arrived when is said it would. Was only slightly worried about the meds as they were supposed to have ice packs but the packs were completely melted and cool/warm when the meds were opened. So far so good. Looking forward to success with the program

5 May 2026
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Reply from Rx Pros

Dear Jessica,

Thank you for your thoughtful feedback. We are glad to hear the process was smooth and that your medication arrived on time. We also understand your concern regarding the melted ice packs and appreciate you bringing that to our attention. Shipping conditions are very important to us, and your feedback helps us continue improving packaging and delivery handling.

We are happy to hear everything is going well so far and look forward to supporting your success with the program.

If you ever have any questions or concerns, please feel free to contact us at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

Thanks for the great experience!…

The customer service is fast and friendly, and they take time to explain the processes and Payment plans. And my meds arrived the next day, as promised! I haven't started them yet as I still have one shot left from my prior prescription, but am looking forward to increasing my dosage and continuing my weight loss journey. Thanks RXPros!

5 May 2026
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Reply from Rx Pros

Dear Lisa,

Thank you for your thoughtful review. We are glad to hear the customer service has been fast, friendly, and informative, and that your medication arrived exactly as promised. We look forward to supporting you as you continue your journey.

The Rx Pros Team

Rated 5 out of 5 stars

RXPros, my trusted source

RXPros, my trusted provider for GLp1. Always helpful and ready to answer any questions I have. Shipping is secure and I received my order quickly.

5 May 2026
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Reply from Rx Pros

Dear Tina,

Thank you for your kind words. We are honored to be your trusted provider and glad to hear our team has been helpful and responsive throughout your experience.

The Rx Pros Team

Rated 3 out of 5 stars

Over all Experience

I have reached out through text and never got a response from care team. The ap is glitchy and my price went up. :( Product works well. Service and cost meh

5 May 2026
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Reply from Rx Pros

Dear Michelle,

Thank you for your honest feedback. We are very sorry to hear that you did not receive a response from the care team after reaching out by text. We understand how frustrating that can be, especially when you need timely support. We also appreciate you bringing the app issues and pricing concerns to our attention. That is not the experience we aim to provide, and your feedback helps us continue improving both our communication systems and platform experience.
We are glad to hear the product itself has been working well for you, and we truly appreciate you giving us the opportunity to be part of your journey despite the frustrations you experienced.
If you would like us to review your account, communication history, or pricing concerns, please don’t hesitate to contact Rx Pros directly at (855) 495-3050. We are always happy to help and would appreciate the opportunity to improve your experience moving forward.

The Rx Pros Team

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