Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... See more
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As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
Company replied
Everyone in the practice was so kind & helpful. Had hearing & sight appointments. One couldn’t ask for better care. Both practitioners were very thorough giving very good explanations,The dispensing... See more
Company replied
I have an existing eye condition which means I have impaired vision. I have just had cataracts removed. The care I have been given at Woodfalls has been the best. Jackie, the dispensing optician wa... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Sydenham
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
4.9
Excellent
406 reviews
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I was treated with respect.
7 August 2026
A most friendly and highly professional…
A most friendly and highly professional service. I particularly appreciate the genuine lack of pressure to BUY anything...! Thank you.
9 July 2026
Friendly
Friendly, helpful staff. Thorough tests in the examination. Good follow up on.the delivery of the new lenses.
28 July 2026
Lovely staff- very personable and I…
Lovely staff- very personable and I adore Ruth! Always welcoming, friendly and smiley. As a mum of a parent with SEN, they are very accommodating and patient. Prices are on the higher side but you pay for the service and the fact that you can go back in and get advice/ things fixed etc. you aren’t in a mass churn like you would feel with some chains. I trust their team and their eye checks and ultimately - that’s the reason you visit- to look after your eyesight
25 July 2026
Get the right glasses.
Woodfall's staff take time and patience to make sure that the customer gets the right lenses and frames. Don't feel rushed. Staff are helpful and friendly.
22 July 2026
Had a fantastic experience with R…
Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with great advice. Excellent customer service all around!
27 July 2026
Efficient
Efficient, courteous and good humoured. My questions were answered and proactive advice given.
21 July 2026
Professional experienced opticians
Woodfall opticians always provide friendly and professional optician services. I have used them for many years and highly recommend.
30 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful review and continued support over the years!
We're delighted to hear that you have always found our team friendly, professional, and experienced. Building long-standing relationships with our patients is something we truly value, and we're incredibly grateful for your trust and recommendation.
Thank you for choosing Woodfall Opticians — we look forward to continuing to provide you with excellent care for many years to come!
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely review!
We're so pleased to hear that you always find our team professional and friendly. We truly value the support of our local community and take great pride in providing a personal, welcoming service to our patients.
Thank you for choosing to shop local with us — we really appreciate your continued support and look forward to seeing you again soon!
Eye Test
Punctual, professional service. Good diagnosis of my eye problem and practical advice, which worked, on treating it.
17 July 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind review! We're delighted to hear that you found our service punctual and professional. It's great to know we were able to identify your eye problem and that the advice provided was effective. We really appreciate your feedback and look forward to looking after your eye care again in the future.
Reply from R Woodfall Opticians - Sydenham
Thank you so much for the 5 ⭐⭐⭐⭐⭐
Fantastic service at both the clinical…
Fantastic service at both the clinical and dispensing side of the business.
14 July 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback! We're delighted to hear that you received fantastic service from both our clinical and dispensing teams. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon.
Always on time lovely welcoming people…
Always on time lovely welcoming people very thorough. Everything explained well
8 July 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind review! We're delighted to hear that you found our service punctual, welcoming, and thorough. It's great to know that everything was explained clearly and that you felt well looked after. We really appreciate your feedback and look forward to welcoming you again in the future.
Kind ,professional staff,& ability to…
Kind ,professional staff,& ability to remember the customers.
18 July 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback! We're delighted to hear that you found our team kind and professional. Building great relationships with our customers is very important to us, and we're pleased that you feel recognised and remembered when you visit us. We really appreciate your support and look forward to welcoming you again soon.
I was unhappy with the end result of my…
I was unhappy with the end result of my prescription glasses. I bought 2 pairs of varifocals and they both ended up wrong. Woodfall had to redo the whole thing, from the eye tests, checking behind the eyes to pinpointing the varied settings. They saw where they went wrong and assured me it wouldn't happen again. I appreciated the fact they immediately took responsibility. They agreed to put things right and would DHL me the glasses in Africa, where I am now. It’s been 2 weeks now and I’ve just received confirmation the glasses are on the way to me….
Fingers crossed😊🤓
25 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for taking the time to share your experience. We're very sorry that your initial glasses didn't meet the standard you should have expected from us.
We appreciate your patience while we investigated the issue and are pleased we were able to identify the cause, start again, and put things right. Taking responsibility and ensuring our patients receive the best possible outcome is incredibly important to us.
We're delighted your new glasses are now on their way to you in Africa, and we really hope they arrive safely and provide the clear, comfortable vision you were expecting. We'll be keeping our fingers crossed too! 🤞😊
Thank you again for your understanding and for giving us the opportunity to make things right.
The staff are all welcoming and polite…
The staff are all welcoming and polite regardless of their roles .
The ophthalmologist was extremely , charming and thorough and explained everything in detail. As my sight had barely changed I appreciated not being pushed to the expense of new frames …
This independent opticians attitude to customers and their service ensures an ongoing successful business of many years
22 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your thoughtful review and kind words.
We're delighted to hear that every member of our team made you feel welcome and that you found your eye examination thorough, informative, and unhurried. Providing honest advice is at the heart of what we do, so we're especially pleased that you appreciated not being encouraged to replace your frames when it wasn't necessary.
As an independent optician, building long-term relationships through trust, integrity, and excellent customer care is incredibly important to us. Your comments mean a great deal to the whole team, and we look forward to welcoming you back at your next visit.
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful review!
We're delighted to hear you've once again received the excellent service you expect from us. Your kind comments about our knowledgeable and personable team are greatly appreciated and will be shared with everyone.
We look forward to welcoming you back for your next visit!
An exceptional level of service
Woodfalls Sydenham has been my opticians for about 50 years! So that shows that I always find them reliable. High level of professionalism always, courteous, friendly,patient and helpful and thoroughly up to date.
26 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your wonderful review and for your incredible loyalty over the past 50 years.
It means a great deal to the whole team to know that we have been trusted with your eye care for so many years. We are truly grateful for your continued support and for your kind words about our professionalism, friendliness, and commitment to providing the best possible service.
As an independent optician, building long-standing relationships with our patients is something we value enormously, and we are proud to have looked after generations of families in our community.
Thank you again for being part of the Woodfalls family. We look forward to continuing to care for your eyes for many more years to come.
Everyone in the practice was so kind &…
Everyone in the practice was so kind & helpful. Had hearing & sight appointments. One couldn’t ask for better care.
Both practitioners were very thorough giving very good explanations,The dispensing optician was exceptionally helpful re my choosing frames
as I was very uncertain about it!!!
26 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your wonderful review.
We're delighted to hear that you received such kind and helpful care from everyone in the practice during both your hearing and sight appointments. Providing a thorough, reassuring experience with clear explanations is incredibly important to us, so we're pleased this came across.
We're especially glad our dispensing optician was able to support you with choosing your frames. Selecting the right glasses should be an enjoyable experience, and our team is always happy to take the time to help you find a style that feels right for you.
Thank you again for your kind words and for choosing Woodfalls. We look forward to welcoming you back in the future.
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