RVshare Reviews 16,789

Very knowledgeable

We booked an RV through RVShare months ago... two weeks before our trip, the owner cancelled our reservation. RVShare sent us 4 emails offering $60 off to book a new reservation through their site. It took a few hours to find something on such short notice that would work for us, and then the $60 off code would not work.
When I called customer service they told me that the offer had expired... I had just received the most recent email less than 3 hours before making the reservation. They offered to send me a $25 off code... a far cry from $60 but at this point my hands are tied... I NEED an RV as I had already paid for the RV spot and made other arrangements based on having an RV on site for the event we are attending. Not to mention that there aren't any pet-friendly hotel rooms available in the area due to that event. They texted me the code... that one didn't work either... I called back... she sent me another code... which also didn't work. She then checked with her team and told me that at this time it appears promo codes are not working on the site at all. So, she said she would send me a $25 refund after the fact... I asked why I wouldn't get the $60 credit since that's the offer I was originally sent, now that we know codes aren't working. She said she would "try" but couldn't guarantee anything except the $25 off.
This has been the most stressful and upsetting experience. It shouldn't be this difficult to honor something that you promised as a company. I didn't have a choice but to use them this time... but I won't use them again.

I had a customer service inquiry and Lucas did a great job handling it.

Jake and Grace were both very knowledgeable and extremely helpful. I’ll be easy knowledge a game to start renting my RV on the platform.

Jake was polite, well spoken and helped me in minutes. Great experience.

Very patient and helpful.

Lucas was knowledgeable and patient. My computer would not let me book so he did it for me.
He said he would ask the IT people to find out why I can't do this online. He also offered a 5% cash back of total charges since 2023, 2024 and 2025 after I get back from this trip because of the inconvenience, which I appreciate. I already called twice last night and they were good too, especially Jake.

Telephone consult w/CS_Champ, Lucas B. Fantastic service experience. Used the APP to easily book my rental, yet had a follow-up concern. Looking fwd to my upcoming Glamping Experience!

Lucas was great helping me be sure my reservation was good to go!

Very helpful, thanks

Lucas answered all of my questions in quick manner. He told me where I can get more information if needed. He was pleasant, polite, professional and thorough.

Craig in customer service was extremely helpful. Our whole experience with RVSHARE HAS BEEN EXCELLENT
THANK YOU

Lucas was very professional and helped me with my questions throughout our call. He had a great attitude and I hope I get him if I ever have to call customer service again!

The agent was very helpful on the phone

Jackie did a great job with me. My first language is not english. He tooks all the time I need to understand. He was patient!!! Thank you so much Jackie!
Christian Drolet

Wow, customer experience representative Lucas is amazingly courteous and knows his stuff! He made me feel comfortable in asking questions, he didn’t rush me, and his information was on-point and so thorough. I feel like a more prepared and confident RV owner as a result. Thank you!

Helpful to get my issue resolved

Lucas was a joy to talk with, he helped with my issues and is an asset to RVshare

They understood all of my questions and gave me prompt accurate answers