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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and politeness, often highlighting quick response times and effective problem-solving. Many people found the website to be fair and not rigged, appreciating the smooth user experience and various game modes available. However, some customers also noted issues with withdrawals, mentioning difficulties in understanding the rules or experiencing problems with funds not being credited after deposits. A few other people also felt that the customer support needed improvement in certain situations, particularly regarding animation issues or chat rules.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Website

Consumers find the website to be a positive experience. Many reviewers praise the site as "very good" and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the quick response times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There customer service care was excellent, Oliver helped a ton and got me my withdrawal on the way because my crypto account was having a problem. All worked out fine. 10/10+

Rated 5 out of 5 stars

this site isnt rigged as most of them are you have a pretty good chanche of winning and their giveways.... i love it i just click 4 buttons on discord and won up to 40$ for free and service is also f... See more

Rated 5 out of 5 stars

amazing site. moderators are lovely. site isnt rigged fully fair. so many features to use and have fun with. the best moderator is oliver so kind and lovely. always makes me happy when hes online love... See more

Rated 5 out of 5 stars

They give you explanations easy for everyone to understand fix your problem in no time and they are very polite.


Company details

  1. Gambling Service

Written by the company

Rustyloot is the finest Rust site bringing you the best designed gamemodes alongside the best rewards! Giving you a truly immersive experience.


Contact info

4.1

Great

TrustScore 4 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site and great customer service

I watch a lot of Sebby K Youtube videos and he often promotes Rustyloot. I figured I would check it out. The site is set up wonderfully and really is a lot of fun. The games are very enjoyable and the customer service is amazing! I would definitely recommend checking it out.

Thank you Rustyloot!!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

discord link

i was having trouble verifying my account. A support member named Matos had manually done it for me after i couldn't. very responsive and actually care about user experience.

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Logged in deposited 10

Logged in deposited 10. bot hit a rock for 50 quid then I pulled a temperd face mask in a 1v1 withdrew forest raiders skins and face mask bought a 12400f hahah thanks rustyloot .gg

1 February 2025
Unprompted review
Rated 5 out of 5 stars

support help

had withdrawn money through crytpo than hadnt send an admin was quick to help great admins and will be happy to help thanks again Matos :]

24 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS, BEWARE!

Honestly, didnt have a problem with the site at first. Lost some money but thats just how it goes. However, I spent enough to get up to their gold level in their reward system which gives you 2 free gold cases. I open one no problem theres a 12 hr cooldown I didnt open the other for a while. I go to use the last one today and it never actually opens the crate gets stuck on “opening…” but never opened. Refreshed the site and it takes my key but gives me no money. Hit up support thinking it would be an easy fix they'd just give it back to my account but no. Rude ass support would not refund my free case key saying it was a “visual glitch” and now im left here with nothing. After giving them a bunch of money they dont even wanna give me my rightfully earned key, kinda crazy. Im never returning to this site and honestly you should not trust them whatsoever, extremely shady website.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

I claimed 3 free loot crates (werewolf…

I claimed 3 free loot crates (werewolf server link) thinking I might have a chance to win something. Nope 3 crates of cloth. Spin the demo you win first time. If I can't even win anything with 3 free spins I wont be spending money on this scam. Stop ripping people off with addictions..

22 January 2025
Unprompted review
Rustyloot logo

Reply from Rustyloot

Hello Dom Carson,

I'm sorry to hear that you didn't enjoy your experience on RustyLoot. However, it's important to understand that thousands of users open the affiliate case, which gives 2 coins and 3 free cases. This results in lower chances of getting something valuable, as the odds are spread out. That being said, you're always guaranteed to win something, even if it's just cloth.

- RustyLoot Support Team

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