Rustic Store Reviews 73

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My dining table set has been delivered the bench and 2 chairs are gorgeous but the table is split in 2 completely. Website down, email bounces back and telephone no longer connected! Im in touch wit... See more

Rated 5 out of 5 stars

Boxes look just as described , arrived quickly well wrapped in corrugated cardboard so great to recycle or reuse ♻️ which is a plus for me . Love the vintage look stencilled trader names , well made ,... See more

Company replied

Rated 5 out of 5 stars

I have just received my 2nd purchase from this store. Absolutely beautiful. I originally brought a java wood egg basket which was so lovely that I ordered another basket of a different style. I had a... See more

Company replied

Rated 5 out of 5 stars

I wanted the Driftwood Birdhouse for my Mum's birthday but it was unfortunately out of stock, after contacting them, James was very helpful and kindly let me know when he was expecting them back in a... See more

Company details

  1. Home Goods Store

Written by the company

Hi, thank you for visiting our page. We are a company who proudly offer our items for sale. Providing high quality products keeping sustainability and natural at the heart of what we do.


Contact info

4.1

Great

TrustScore 4 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered the butler’s tray table

Ordered the butler’s tray table. Kept me up to date with delivery and I’m really happy with the quality and pricing. Wouldn’t hesitate to order again.

6 August 2023
Rustic Store logo

Reply from Rustic Store

Hi Kim, Thanks for taking the time to leave the review. I'm glad you're happy with the butler's tray. I'd really appreciate it if you could send a picture of it in situ to my email or via our socials. Thanks again... James

Rated 5 out of 5 stars

Excellent value for money

Top notch quality for considerably low price. Building the furniture was not as easy as putting together an IKEA piece but it’s doable and absolutely worth the effort.

5 December 2021
Rated 5 out of 5 stars

Coconut leaf light

I ordered the coconut leaf light and its perfect.Just the look i wanted for the room.I had a couple of question which were answered quickly.

30 November 2021
Rustic Store logo

Reply from Rustic Store

Hi Lynne,

Thanks for taking the time to leave a review. We are so glad you are happy with the lamp.

James

Rated 5 out of 5 stars

Fantastic item, quick delivery and great customer service

I wanted the Driftwood Birdhouse for my Mum's birthday but it was unfortunately out of stock, after contacting them, James was very helpful and kindly let me know when he was expecting them back in and even said he would put one aside for me.
When it was back in stock he very promptly let me know, the transaction was swift and was sent out very quickly. Cannot fault the service and my Mum loved it!

14 June 2021
Unprompted review
Rated 5 out of 5 stars

My 2nd purchase

I have just received my 2nd purchase from this store. Absolutely beautiful. I originally brought a java wood egg basket which was so lovely that I ordered another basket of a different style. I had a very quick and friendly email from James and received my basket within a couple of days. Well packaged to prevent damage. I cant recommend this store enough. Will definitely be using again. Thank you x

3 June 2021
Unprompted review
Rustic Store logo

Reply from Rustic Store

Thanks for leaving the review and kind words Tracey, So glad you are happy with the baskets.

We look forward to serving you again soon...

James

Rated 5 out of 5 stars

Excellent service the quality of the… chicken family

Excellent service the quality of the chicken family that we purchased was excellent well packed well constructed can’t wait to do it for a Christmas present very quick delivery no problems will highly recommend

21 November 2020
Unprompted review
Rustic Store logo

Reply from Rustic Store

Hi Gary,

Thank you so much for taking the time to send us a review. We really appreciate it and are so happy the chicken family have been well received.

Let us know how they go down as presents

Thanks

James

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look