RuneRefinery Reviews 4

Was quick to make sales, but when one of the rings came apart, he was a no show to respond. Tried multiple emails, direct chats, and messages through his webpage contact.

Ordered a ring, never arrived. No updates, and they don't respond to emails. A couple years back they actually shipped orders, guess that's not the case anymore. If this happens to you, be sure to charge back within your bank's time limit.

Tyler's range of glowing products definitely deserves an equally glowing review - visually, at least. Go ahead, when you've read this, look it up. Absolutely amazing layout, an array of products and all well presented.

There's a lot of promise here. The business caters to a very specific niche, and that's not a bad thing at all, it's a strong foundation for future development. Rings, watches, pendant necklaces etc, everything looks stunning on the website, and the social media presence seems to back it up well too.

The pricing feels a bit all over the place though. Product prices fluctuate depending on sales or possibly deals with partners or sponsors. It's frustrating when you pay approx £120 for a ring, only to see it drop to between £80 and £90 a few weeks later - especially with no heads-up or price guarantee.

Now, for the real sticking point: wait times.
I placed an order in January, and at the time of writing (mid-April - sidenote, this is copied and pasted 7th May having been edited), I still haven’t received the ring. Current turnaround for products seems to range anywhere from 1 to 13+ weeks, which is...well... a lot. From a personal perspective, the older you are, that waiting seems more significant.

Unfortunately, after 90 days, patience wore thin and despite wanting to get the product that was ordered, and stipulating as such through Paypal, I automatically got a refund instead.

Let down and disappointed. I wouldn't bother with this one.

Would be nice to rete my item if I had received it after waiting 2 months. Avoid