RunActive Reviews 439

Had a fantastic experience at run active today. Went in not really know what I was looking at or for and the guys were incredibly helpful even though they were busy! The owner was friendly and welcoming and definitely knew his stuff. Really recommend!

Great price and speedy delivery and an easy to use website.

Had the product I wanted. Fast delivery.

Fast Delivery, excellent product

Arrived on time, was kept informed at all stages of the delivery. Best price on line.

I needed a pair of spikes last minute and fast. I’d missed the 24h cut off delivery and rang up to ask if would be possible to arrange anything? The team Sorted me out big time and dropped the package out of hours to make sure it got to me in time! They didn’t have to go out of their way for me but they did 10/10 customer care!!

Very quick delivery, reliable customer service, great prices.

Great prices, speedy delivery, well packaged, lovely product

I ordered 3 tops and they phoned to advise that one was only available in a long sleeve. It was taken off the order and refunded without the bother of returning unwanted goods. The other two t-shirts were great quality and good value

Excellent gait service. Arrived a bit early and was seen straight away. After a quick analysis, I got to try 6 pairs of trainers before deciding. Service was professional, friendly and not at all rushed. The young lady that served me was very well informed and certainly knew her stuff. Would highly recommend

Great service for the gait analysis and help with finding the correct running shoe for me. Couldn’t be happier with the service and will definitely be going back for any running needs

Reliable and fast postage. Good quality products for good prices.

Great experience with this store. I ordered online the sunglasses. They arrived safely and quickly.
The price was good and postage cheaper than mostly of the other shops.
Thank you!

I had a great experience at RunActive. I had a Gait Analysis at the Chelmsford store and they were so attentive and helpful, gave me great advice tailored to my specific needs and goals, and they suggested quite a few shoes to try out before deciding on a pair! I have since ran in my NB 860s and they are sooo comfortable and supportive for my feet. Thank you!

I often think the true picture of a company is how they respond to a problem. I ordered a pair of running shoes online, noting they had one pair in stock. Shortly after I received a call to say the pair had been sold in store before my order processed. I then had a call two days later and a member of the team delivered the replacement pair to my door. Excellent customer service, so well done!

Helpful service and prompt delivery, no concerns at all. Have used them again after first shop

Very quick delivery and exactly as advertised

The Gait Analysis was great, with really helpful assistance selecting trainers. And the discount was good too.

Been trying to switch these shoes out for a week as they are too big and the customer service is simply ‘ignore’ do not recommend

Easy to order and see what you as available in stock, delivered in timescale as stated.