High quality product at good value. Beautiful sandstone parasol base with teak effect parasol - looks great and excellent value for money given the high quality too. These things can go for twice the... See more
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The team were polite and courteous and arrived in a timely manner with no problems whatsoever. We are delighted with the products and with the end to end service experienced with Ruma. Joe kept u... See more
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Customer service was excellent!! They were all amazingly helpful, friendly and knowledgeable about their products. I bought several items - an outdoor parasol, parasol base and parasol cover. Even th... See more
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The Lamp was delivered quickly and is just perfect. Nice and chunky which is exactly what I was looking for. The only thing is, there was no shade included but that was my fault, due to not reading th... See more
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Company details
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Lighting Store
- Living Room Furniture Store
- Outdoor Furniture Store
About Ruma
Written by the company
Our Story
Welcome to Rūma
A room is more than four walls. It's where life happens.
It's the morning coffee in your favourite corner, long summer evenings spent outdoors, and the simple joy of coming home to a space that feels completely your own.
That's what Rūma is all about.
Born from a love of beautiful interiors, thoughtful design, and effortless living, we've created a collection of lighting, furniture, home accessories and outdoor living pieces designed to help you shape spaces that tell your story. Whether you're refreshing a room, transforming a garden, or searching for that one perfect finishing touch, we're here to help you create a home that's as individual as you are.
Where It Began
After decades spent sourcing and importing exceptional furniture and lighting from around the world, we knew there was a better way to share the products we loved.
So, we created Rūma.
A place where carefully chosen design, quality craftsmanship and distinctive style come together under one roof. From statement lighting and handcrafted accessories to beautifully designed furniture and outdoor collections, every piece is selected with purpose. We look for products with character, charm and longevity, pieces that don't just fill a space, but elevate it.
We're not interested in following every passing trend. We believe the best homes evolve over time, layered with objects you genuinely love and want to live with for years to come.
What Drives Us
We believe creating a beautiful home should feel exciting, not overwhelming.
That's why we take an approachable, down-to-earth approach to interiors. We're passionate about design, but we're equally passionate about helping people feel confident in their choices. Whether you need advice on a product, help planning a space, or simply a little inspiration, our friendly team is always on hand.
Many of the suppliers we work with today have been trusted partners for decades. Those long-standing relationships allow us to offer collections we're genuinely proud of, combining quality, craftsmanship and value in every piece.
Behind every parcel is a team that cares deeply about great products and great service. From the moment you discover Rūma to the day your order arrives, we want the experience to feel as considered as the products themselves.
Make Yourself at Home
At Rūma, we're inspired every day by the idea that great design can transform how we live, relax and connect with the people around us.
We're here to help you create spaces that feel welcoming, personal and full of life.
So, take a look around, get inspired, and make yourself at home. We're delighted you're here.
Contact info
United Kingdom
- 0330 433 9899
- customersupport@ruma.co.uk
- ruma.co.uk
4.6
Excellent
919 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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This is a lovely lampshade
This is a lovely lampshade
Nice fabric and the metallic lining adds a nice touch.
17 October 2025
Reply from Ruma
Lovely feedback - thank you!
Reply from Ruma
Thank you so much for your fantastic feedback!
Love the lampshades I bought
Love the lampshades I bought. Goof size, lovely colour and a good price.
14 October 2025
Reply from Ruma
Thank you so much for the fantastic feedback - comments like this make us tick!
Very happy with our lampshade
Very happy with our lampshade. Great quality, good price, fast delivery
13 October 2025
Reply from Ruma
Thank you so much for your lovely comments and 5 star rating!
Quick delivery
Quick delivery, beautiful lamp shades, will recommend Ruma to my friends. Yours Mrs Shaw (Widow)
9 October 2025
Reply from Ruma
Thank you so much for your lovely comments! We hope to see you (and your friends!) shop again with Ruma very soon.
Reply from Ruma
Thank you so much for your lovely feedback. Comments like this make us tick so we really appreciate it!
Reply from Ruma
Thank you so much for your lovely feedback!
An excellent experience
Excellent value, communication and customer service and a quality lampshade
6 October 2025
Reply from Ruma
We're absolutely delighted to read this thank you for your fantastic feedback!
Lovely high quality items
Lovely items! I ordered 2 of the marble topped coffee tables with brushed gold legs and couldnt be more happy. Delivery was quick and the items were exceptionally well wrapped. Only 1 thing is that the screws provided were 2 short to attach the legs( 10mm) . Luckily my husband went to get 20mm screws instead which did the job. Apart from that- very happy.
3 October 2025
Reply from Ruma
Thank you so much for your lovely review - we really appreciate it. We are so sorry to hear that the screws weren't quite long enough - we hope this didn't cause your husband too much of an inconvenience to try and rectify. Thank you for the feedback - we will pass this on to our quality control team for future reference.
Great chair just as described and…
Great chair just as described and awesome fast and efficient delivery
1 October 2025
Reply from Ruma
Thank you so much for the fantastic review - we really appreciate your fantastic feedback!
I love Ruma
I love Ruma, the quality of their products are beautiful. In love with the flowers I bought.
30 September 2025
Reply from Ruma
This is a really lovely review - thank you so much for your kind words. We hope to see you shop again with Ruma very soon!
Perfect …just what I was looking for
Perfect …just what I was looking for
Delivery Service amazing
30 September 2025
Reply from Ruma
Fantastic review - thank you so much for your kind words. We really appreciate the lovely review!
Ordered a large coolie lampshade in…
Ordered a large coolie lampshade in Slobby Hopsack, but e-mailed first to check on colour. They assured me it was a cream colour and would go with my cream walls, but on arrival it was more white than cream. Also it was not packaged well and was just rattling around in a big box. Having now read reviews it seems this happens a lot. Too expensive to return as the box is so big.
6 October 2025
Unprompted review
Reply from Ruma
We're so sorry to hear that the lampshade ordered didn't quite match the colour needed to go with your cream walls. We are also really sorry to hear that the box for the Large Coolie Shade was too big and therefore costly to return. We would love to have had the chance to put this right for you and would ask that you contact our customersuport@ruma.co.uk inbox and one of our advisors can help you further. We hope to see you shop again with Ruma very soon.
Great product great delivery time
25 September 2025
Reply from Ruma
Fantastic feedback thank you so much!
The item ordered was damaged
The item ordered was damaged. No quibble fast response, new one delivered quickly. Thrilled with my unit
23 September 2025
Reply from Ruma
Great feedback - thank you!
Broken lamp received, total of £18 postage costs paid
I bought lamp online from Ruma, paying £8 for delivery.
Unfortunately it arrived broken, it was packaged in a way which made me think it was someone else's return and the lamp was literally falling apart upon arrival.
So I paid £10 to return it for a refund.
Total of £18 to not have a lamp isn't a great experience to be honest, probably not somewhere I'd rush to buy from again.
6 October 2025
Unprompted review
Reply from Ruma
We're so sorry to read your review and hear that this is your experience of shopping with Ruma - that's so disappointing to read! Having checked our records we can't see that the damage of the lamp had been reported to us and had we known this we would of course arranged a collection free of charge for you. We would love to be able to put this right for you and would ask that you contact our Customer Support team where one of our team can help you further.
Reply from Ruma
Thank you for your kind words & great rating! Hope to see you again soon!
Great Service, lampshades arrived as promised…
The lampshades arrived as promised beautifully packed. They look better than I thought they would could not be more pleased with both the shades and the delivery. Thank you. Judith
11 September 2025
Reply from Ruma
Thank you so much for your lovely review - we're absolutely delighted to read this!
Beautiful lamps
Ordered two white marble lamps, with gold inlay, just beautiful. The two matched perfectly, no real inclusions. Two white lamp shades included. My first order, won’t be my last. Came very well packaged. Thank you
4 September 2025
Reply from Ruma
Thank you so much for your fantastic feedback - comments like this make us tick and we really appreciate you taking the time to leave such a lovely review. We look forward to seeing you shop again with Ruma very soon!
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