RugVista Reviews 

555
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very detailed website, highly accurate product photographs, and the wonderfully smooth ordering experience. Many people find the products to be of truly exceptional quality, matching the online descriptions and pictures perfectly while adding wonderful warmth and beauty to their living spaces. Some reviewers were not happy with the delivery process, mentioning somewhat difficult tracking methods, delivery issues at the door, and delayed shipping updates. A few customers also noted unexpected extra banking fees, noticeably thinner materials than expected, or minor size differences in the recently delivered items.

What people talk about most

Product

Users describe positive interactions with product, noting that carpets look stunning, feature accurate... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the beautiful colors... See more

Delivery service

Customers had ambiguous experiences with delivery_service, noting both very fast shipping times and... See more

Order

Reviewers mention positive feedback about order processes, highlighting a user-friendly and smooth purchasing... See more

Website

Customers consistently note positive experiences with website search options and product descriptions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The rug looked exactly like the pictures online, and even the color shade was spot-on, making it easy to choose. The product photos are very accurate, so you can trust what you see—no unpleasant surpr... See more

Rated 5 out of 5 stars

I got what I purchased with continuous UPS tracking about the delivery. I am satisfied with the quality of Handloom fringes rug, this is the second one in our house. Soft walking on it, brought war... See more

Rated 5 out of 5 stars

I was reading some reviews about RUGVISTA before my long hesitating order. Price of product was too high for a long while and I couldn't believe they ship the rugs out of Sweden to Hungary or any coun... See more

Rated 5 out of 5 stars

The web page is very detailed, both for search options, and product description. I love natural materials, and there is a lot of rugs made from cotton and wool. The colours are showed very well on... See more


Company details

  1. Rug Store
  2. Oriental Rug Store

Written by the company

Rugvista — Segítünk az embereknek otthont teremteni, amelyet szeretnek. A Rugvistát 2005-ben alapítottuk egy világos küldetéssel és céllal: segítünk az embereknek otthont teremteni, amelyet szeretnek, és egyszerűvé, könnyen áttekinthetővé és élvezetessé tesszük vásárlóink számára a tökéletes szőnyeg megtalálását. Már a kezdetektől arra koncentráltunk, hogy magas minőségű szőnyegeket kínáljunk tisztességes áron, miközben zökkenőmentes, kényelmes és valójában biztonságos vásárlási élményt biztosítunk minden egyes vásárló számára. Ma büszkék vagyunk rá, hogy Európa egyik vezető online szőnyegáruháza vagyunk, és több országban szolgáljuk ki vásárlóinkat, mind az otthoni, mind a munkahelyi igényeket figyelembe véve. Gyűjteményünk több mint 30 000 szőnyeget tartalmaz, a hagyományos kézzel kötött keleti szőnyegektől a modern géppel szőtt darabokig; minden szőnyeget gondosan választunk ki annak érdekében, hogy magas minőséget, tartósságot és időtlen dizájnt biztosítsunk, így vásárlóink magabiztosan és elégedetten vásárolhatnak minden egyes alkalommal. Úgy gondoljuk, hogy a szőnyegvásárlásnak legalább olyan élvezetesnek kell lennie, mint az életnek vele: ezért biztosítunk áttekinthető termékinformációkat, részletes képeket és egy intuitív, könnyen használható webáruházat. Megbízható szállítás egész Európában, rugalmas visszaküldési lehetőségek, barátságos és gyors ügyfélszolgálat teszik a vásárlást egyszerűvé, biztonságossá és stresszmentessé minden egyes vásárló számára. Székhelyünk Malmöben, Svédországban található, és egész Európában működünk; közben skandináv dizájnértékeket ötvözünk nemzetközi kézművességgel és modern e-kereskedelmi megoldásokkal. Csapatunk minden nap azon dolgozik, hogy folyamatosan fejlessze szolgáltatásainkat, bővítse kínálatunkat és inspirálja vásárlóinkat a lakberendezési döntéseikben. Elkötelezettek vagyunk amellett, hogy hosszú távú kapcsolatokat építsünk ki vásárlóinkkal, magas minőségű termékeket, kiváló szolgáltatást és egy átlátható, megbízható és következetesen kellemes vásárlási élményt nyújtsunk. A Rugvistánál segítünk vásárlóinknak olyan tereket kialakítani, amelyek személyesek, barátságosak és szépek – szőnyegenként egyet.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

555 reviews

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4.5

All reviews

(555)

147 reviews in the last 12 months

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Rated 3 out of 5 stars

Quality

I'm a bit disappointed with the quality. The rug seam to have hanging loop in the back, there is some mistake in the pattern, it might part of the pattern but i do not think soo. The design is quite nice, just like on the picture but the touch is a bit too plasticy.
And also the rug arrived folded in half so it has fold mark in the middle.

9 October 2025
RugVista logo

Reply from RugVista

Hi,

Thank you for sharing your feedback. We’re sorry to hear that your rug did not fully meet your expectations.

Regarding the hanging loop you mentioned, we’re not entirely sure what you are referring to. Could you kindly send a few photos to our customer service team? This will help us better understand the issue and assist you more effectively.

We also note your comments about the texture and the fold mark. Some folding may be necessary for shipping, but we appreciate your feedback and will share it with our product team for consideration.

Thank you for taking the time to help us improve.

Rated 4 out of 5 stars

The carpet is super

The carpet is super, better than i expected. The customer service is also correct and helpfull, but the delivery was in delay, it took 2 weeks

12 September 2025
Rated 3 out of 5 stars

This rate is only due to delivery…

This rate is only due to delivery experience. Delivery person did not want to bring packages to the door even my wife told him that she can not carry heavy items. Delivery has refused to bring them to the door.

20 August 2025
RugVista logo

Reply from RugVista

Good Afternoon,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative delivery experience. It is important to us that your order is not only delivered on time but also with the service and care you expect.

We will forward your comments to the delivery company to ensure this is addressed and to help avoid similar situations in the future. In the meantime, please don’t hesitate to reach out to our customer service team if you need any further assistance.  We’re here to help.

We appreciate your honest feedback and hope to be able to provide you with a smoother experience next time.

Rated 5 out of 5 stars

I am extremely satisfied

I am extremely satisfied with the product delivery! The package arrived promptly, well within the estimated timeframe. It was securely packed, ensuring the product was in perfect condition. The entire process was smooth and hassle-free. Quality product.

24 June 2025
Rated 5 out of 5 stars

Best rug store

Amazing selection of rugs with great deals. Shipping was super fast and the product quality is 10/10. I will definitely buy all my rugs from here in the future 🩷

20 May 2025
Rated 5 out of 5 stars

Very nice rug

Very nice rug, exactly like on the picture, good value for money, quick delivery.

11 April 2025
Rated 5 out of 5 stars

perfect rug, friendly service

I didn't like my first order, returned that rug smoothly, I got professional kind help over the phone. My 2nd rug is perfect for the room, I cannot imagine a better one. Also really fast delivery. Totally satisfied with the experience!

6 March 2025
Rated 4 out of 5 stars

I like the product but for some reason…

I like the product but for some reason paypal didn’t work, and I coudn’t pay on my Mac or Iphone but Windows worked fine, wich gave me some trust issue about the company. The product arrived in time, and looks like as the picture.

20 March 2025

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