Rug Traders Reviews 

453
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Have never used this site before but I’m definitely impressed, ordered two rugs and didn’t know whether I would receive it on time or how they would turn out but honestly I’m surprised. Got two kitche... See more

Rated 1 out of 5 stars

Ordered wrong size by mistake. Despite a rectangular image on the website the rug was round. Wouldn't arrange to take it back even though I was happy to pay postage. Ive never experienced not being a... See more

Company replied

Rated 4 out of 5 stars

The rug finally arrived in great condition and looks perfect in our lounge. Gemma worked hard to resolve the initial delivery debacle and for that I am grateful. Good opportunity to review communic... See more

Company replied

Rated 5 out of 5 stars

The rug I ordered turned out to have been discontinued by the manufacturer. Gemma from Rug Traders both apologised and managed to source another, also discontinued, rug from the same series from one o... See more

Company details

  1. Rug Store

Information provided by various external sources

Visit Rug Traders today for excellent value for money deals. From traditional persian rugs to modern contemporary designs. Buy online today!


Contact info

2.9

Average

TrustScore 3 out of 5

453 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.9

All reviews

(453)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased two small rugs from Rug…

I purchased two small rugs from Rug Traders; they were a competitive price and the quality appears good. The rugs arrived in the expected time and extremely well packed. Communication from both the firm and the delivery company was good. I would definitely recommend.

24 May 2022
Rated 4 out of 5 stars

The first rug ordered I had to chase as…

The first rug ordered I had to chase as I didn’t receive an email acknowledgment.
It arrived and as I was pleased with the colour and quality I ordered a second rug.
I had an acknowledgment for this purchase straight away and it arrived promptly.

9 May 2022
Rated 5 out of 5 stars

Very impressed,

Very impressed with the quick delivery. We ordered a large stripped rug and a smaller matching one for by the lounge door. The quality is very very good, this our 4th large rug for the lounge and the only one that doesn’t move.

7 April 2022

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