As long as you can handle a tape measure, it's incredibly straightforward. Just measure your rug, and that's the size of underlay you'll need. And like magic, that's exactly what you receive. No cutti... See more
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Review summary
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What people talk about most
Based on these reviews
This was our fourth purchase from Rugs of London and we were very happy to receive our carpet. They have a wide variety of silk and wool handmade carpets as well as machine made carpets to fit every b... See more
Company replied
We popped in on the off chance and found everyone friendly and most helpful showing us a huge range of traditional middle eastern carpets. We made our choice, paid for it and took it home to find it w... See more
Company replied
Excellent customer service - we visited the showroom to checkout a rug we were interested in and the staff were very helpful - talking us through the provenance as well as practical tips on care and u... See more
Company replied
Company details
About Rugs of London
Written by the company
Rugs of London is a leading and well-established Oriental Rug Company and manufacturer with over 60 years and two generations of experience.
With over 15,000 rugs in our London showroom, we have one of the most extensive and complete selections. All our rugs are of superior quality and are hand-knotted in various sizes, from small to oversized, circular and odd shapes.
SERVICES
HOME TRIAL
If you want to try your favourite rug at home, Rugs of London offers a home trial service. Select your rug and choose a convenient time, and our sales advisor will visit you to place the rug in your home. We usually charge a deposit, which will be deducted from the total price of the rug if you decide to purchase it.
RUG RESTORATIONS & WASH
We also offer complete in-house professional cleaning services for any rugs. For more about our rug restoration and washing services or for a quotation, please contact us at info@rugsoflondon.com or 0208 900 5971 with your requirements.RUG HIRING
You can now hire our rugs for your special events at a reasonable and affordable price. Generally, the cost of hiring for 1 to 3 days is approx. We could also arrange delivery and collection for 10-20% of the rug's value. Also, you can choose a rug direct from our limited hiring-only selection.RUG VALUATION
If you are interested in selling your rug or would like to know the rug's market value, we evaluate all types of rugs through our decades-long expertise! You can send pictures of your rug to our email address info@rugsoflondon.com, and our experts will provide a detailed rug evaluation.Contact info
Fourth Way 38, HA9 0LH, Wembley, United Kingdom
- 0208 900 5971
- info@rugsoflondon.com
- rugsoflondon.com
Really excellent
Really excellent - huge choice of rugs - nice people - good price - swift delivery. I’m very happy - thanks.
14 April 2026
Unprompted review
Reply from Rugs of London
Hi Chris
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Sharon
Thank you for your kind words.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Milena
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Rug ordered arrived really promptly and…
Rug ordered arrived really promptly and very pleased. Good quality rug. Now considering buying a second rug to go with it. Really helpful patient answering all my questions.
1 January 2026
Unprompted review
Reply from Rugs of London
Hi Rosanna
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
I ordered one afternoon and it arrived…
I ordered one afternoon and it arrived the following morning. The rug is lovely and I am very pleased with the service
12 March 2026
Reply from Rugs of London
Hi Mary
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Excellent customer service
Excellent customer service
Arrived on time
Easy to purchase
Highly recommend
18 March 2026
Reply from Rugs of London
Hi Arshia
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Old & New
We popped in on the off chance and found everyone friendly and most helpful showing us a huge range of traditional middle eastern carpets. We made our choice, paid for it and took it home to find it was not quite what we wished for. No problem, we returned that afternoon and found hiding away something a little more contemporary. Carpets exchanged on the spot and we now have a lovely addition to our living room.
18 March 2026
Unprompted review
Reply from Rugs of London
Hi Jonathan
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Suzette
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Amazing choice of excellent rugs and…
Amazing choice of excellent rugs and great after sales service. One of the rugs we purchased from them several years ago unfortunately got burnt by a hot coal that fell off the fire. Within 3 days they repaired it so well it is impossible to tell which area had been burnt.
All the staff are very helpful. We have had a great service from them more than once.
19 March 2026
Unprompted review
Reply from Rugs of London
Hi Jasmin
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Quick delivery and excellent product
9 March 2026
Reply from Rugs of London
Hi Mrs. Richards
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Clare
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Mary
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Pamela
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
We go here with mum very nice people…
We go here with mum very nice people great service pricey yet worth it
18 December 2025
Unprompted review
Reply from Rugs of London
Hi Uddin
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Highly recommend
The product was easy to order, arrived on time was immaculately packed, and was good value for money. However, there was no indication which side up to lay the underlay I had ordered and the material itself was rucked up in one place. I had to contact the company, who did though prove to be most helpful . However, I overcame the issue and it has worked well,
14 February 2026
Reply from Rugs of London
Hi David,
Thank you for your kind words. We’re so pleased to hear you’re happy with your order and that everything arrived on time and well-packed. We’re glad we could assist with your underlay and that it’s now working well for you.
If you ever need any other help in future, we’d be glad to assist you again.
Warm regards,
Rugs of London
Excellent customer service
Excellent customer service - we visited the showroom to checkout a rug we were interested in and the staff were very helpful - talking us through the provenance as well as practical tips on care and upkeep. We came away very reassured that they were a business that cared about looking after their customer well. The new rug looks great at home and we’re considering a second purchase!
12 February 2026
Unprompted review
Reply from Rugs of London
Hi Paul
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Remarkable service with impressively…
Remarkable service with impressively fast delivery just in time for Christmas. Much appreciated!
26 January 2026
Unprompted review
Reply from Rugs of London
Hi Jacqueline,
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Esther,
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Reply from Rugs of London
Hi Anthony
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
Great customer service
Great customer service in help sourcing the right rug.
Delivery so fast, really impressed.
Delighted with rug.
8 January 2026
Reply from Rugs of London
Hi Peter
Thank you for your kind words. We’re so pleased that you’re happy with the services you received.
We truly appreciate you taking the time to share your experience with us. If you ever need any other help in future, we’d be glad to assist you again.
Warm Regards
Rugs of London
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