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Rugiet Reviews 

1,573
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 896 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness, noting it works as advertised and delivers significant improvements in performance and confidence. Many find it superior to other options on the market, highlighting its ability to provide long-lasting results and enhance the overall experience. The customer service is frequently described as outstanding, with staff members being helpful, professional, and empathetic in resolving issues. However, some people mentioned experiencing side effects like headaches or a stuffy nose, which led them to discontinue use despite the product's effectiveness. A few other people also felt that the product was inconsistent, did not work for them, or had issues with the packaging being difficult to open and messy.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing it as outstanding and effective, often... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the product as outstanding,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as outstanding,... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, kindness, and... See more

User experience

Clients share positive opinions on user experience, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Going with 4 stars only because it can make the stomach a bit uneasy after taking. I went with the Go Long not because of premature ejaculation, but to just last a little longer in bed. The best way t... See more

Company replied

Rated 4 out of 5 stars

3 yrs prostectomy due to proste cancer. I have tried almost everything to get my elections back w/ confidence. My Urologist had me on daily regiments of Cialas and then Viagra just before sex. It was... See more

Company replied

Rated 4 out of 5 stars

The product works but is very expensive. After taking this for more than two years the price has increased to over $308 for 3 month supply. At this rate I’m not sure they will survive when sildenafil... See more

Company replied

Rated 4 out of 5 stars

I’m taking the max formula after trying a lesser dose, because the first formula I tried gave me a semi erection but only after stroking my penis before having sex. The max formula gives me a stronger... See more

Company replied


Company details

About Rugiet

Written by the company

Redefining confidence & intimacy. Clinically proven treatments to keep you at your physical & mental peak.

Rugiet Ready is the next generation of E.D. treatment. It works up to 5X faster than pills and chewable tablets thanks to its sublingual delivery form, which melts under the tongue where the medicine directly enters the bloodstream, bypassing the liver and digestive system.

Rugiet Ready can allow for faster rebound times between rounds, as well as multiple rounds. Plus, it's custom made for you in the USA. Each dose contains up to 3 ingredients: sildenafil + tadalafil + apomorphine. You have access to a board-certified doctor through a secure inbox if you need to adjust your dose at any time, or if you have any questions or concerns. When you first order Rugiet Ready, your doctor will take 24 hours to evaluate your answers to the online medical questionnaire. If approved for a prescription, your order is sent to your door 48 hours later. Your future orders will be shipped 48 hours after processing.

We offer subscription plans so you don't have to hassle with reordering every time you need a refill. These plans also offer significant savings.

For more information, call or email Customer Care:

1 (855) 581-9620
customercare@rugiet.com

M-F 8:30am - 5:30pm CT

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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4.3

All reviews

(1,573)

864 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kit was a wonderful…

Kit was a wonderful representative!Clear,consise and respectful while also being well spoken.I had an order lost-it stated it was delivered but it actually wasn’t.She got it squared away quickly.Thanks for your professionalism.Outstanding company!

4 May 2026
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Reply from Rugiet

Thank you for the fantastic 5-star review!
We’re so pleased to hear everything was resolved smoothly and to your satisfaction. That’s exactly the level of care we strive to provide, especially when unexpected issues arise.
Your kind words mean a great deal to us, and we’ll be sure to pass along your feedback to Kit.
We truly appreciate your support and look forward to assisting you again in the future!

Rated 1 out of 5 stars

Horrible experience charged extra $150

Horrible experience i was just trying to see how much switching the "strength" of it and when i clicked max strength and when I saw how much it was going to be and that it was more expensive than an equivalent med from competitor's that even has more in it i wasn't even going to order but it automatically ordered it and charged me for it with no notification or asking for authorization no comfermation emil nothing at all telling me i had ordered it then 2 days later on a Saturday morning I get charged $150 I try to message them and email it get nothing i try to call their customer support number and it put me on hold for 1-5min at a time the automated voice says there's no one avaliable and hangs up i called over 10times during their posted hours of operation then a couple days later I get a standard form letter reply telling me that the second I clicked on change strength i authorized the order and since it was a different strength than normal that they will still be charging me for an active prescription and that since this is a medication they can't do any type of refunds at all if you need something like this go to blue chew because rugiet is a shady company that will screw you over for a few extra dollars any way they can

1 May 2026
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Reply from Rugiet

Hi Kevin, we’re sorry to hear about your experience and understand how frustrating it must have been to feel unclear about the order process and then have difficulty reaching support afterward. We never want patients to feel surprised by a charge or unsupported when trying to get help.

We’ve reached out to you privately to gather more information and review your concerns further. Our Patient Support Team is available Monday through Friday, 8:30 AM–5:30 PM CT at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us through the live chat widget on our website.

Rated 5 out of 5 stars

Rugiet best in its class 5 star

My experience was five stars from the responsive, friendly customer service to the product reachable customize your formula. Very hard to find that along with great customer service take care.

1 May 2026
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Reply from Rugiet

Thank you so much for the five-star review! We’re thrilled to hear that both our customer service and customizable formulas made such a strong impression. It means a lot to us that you felt supported and able to find exactly what you needed—that’s exactly what we aim for. We truly appreciate your kind words and look forward to continuing to take great care of you!

Rated 5 out of 5 stars

Other ED meds did not work

Other ED meds did not work. But Rugiet has gotten me off the bench and back in the game.

2 May 2026
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Reply from Rugiet

We’re really glad to hear Rugiet made a difference for you—getting you back in the game is exactly what we’re here for. Thanks for sharing your experience and for trusting us with something so important!

Rated 5 out of 5 stars

I waited too long

I waited too long and cannot remember the name of the woman who helped me on the phone. But she was fantastic. I had moved and they shipped out my order to my old address.. They shipped another one to my current address with no extra charge. Terrific.

30 April 2026
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Reply from Rugiet

Thank you so much for sharing this! We’re sorry for the initial mix-up with the address, but we’re really glad our team was able to make it right quickly. We’ll be sure to pass along your kind words—our customer care team will love hearing this. We truly appreciate your support!

Rated 5 out of 5 stars

Product works great and Drs have been…

Product works great and Drs have been very helpful.

19 March 2026
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Reply from Rugiet

Thank you for the great feedback! We’re so glad to hear the product is working well for you and that our doctors have been helpful along the way. We appreciate you taking the time to share your experience!

Rated 2 out of 5 stars

It's not the fault of the medication…

It's not the fault of the medication unless it's not what it says it is. At 73 and active and healthy it just doesn't help. So I just use my tongue to satisfy my wife.

28 April 2026
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Reply from Rugiet

Thank you for sharing your honest feedback—we really appreciate it. Everyone responds a bit differently, and sometimes it takes a small adjustment to find the right fit. We’d recommend reaching out to your doctor to discuss trying a stronger strength that may work better for you. Our team is here to help you get the best possible results.

If you need any assistance connecting with your physician, our Patient Support Team is here to help. We’re available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website.

Rated 5 out of 5 stars

Superior customer service and support

Superior customer service and support
Superior product knowledge
Quick response to my email and follow up after my order.
Quick delivery, no damage

27 April 2026
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Reply from Rugiet

Thank you for the fantastic review! We’re so glad to hear our team’s customer service, product knowledge, and responsiveness stood out to you. It’s great to know your order arrived quickly and in perfect condition as well. We truly appreciate your support and look forward to continuing to serve you!

Rated 1 out of 5 stars

held my money, never shipped the product - zero service

online service refused to confirm the order - funds held indefinately - customer service non-existant

1 May 2026
Unprompted review
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Reply from Rugiet

We’re really sorry to hear about your experience—that’s not the level of service we aim to provide. We’d appreciate the opportunity to look into this further and help get it resolved for you.

Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website. If you’d prefer, you’re absolutely welcome to request a supervisor to speak with a more senior member of our team.

We’re here to help and would like to make this right.

Rated 5 out of 5 stars

Very friendly and helpful support

Very friendly and helpful support. Than you!

30 April 2026
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Reply from Rugiet

Thank you for your kind words! We're glad to hear you had a great experience with our Patient Support team. Providing efficient, best-in-class service is always our goal, and it means a lot to know we delivered on that for you. We're here anytime you need us!

Rated 5 out of 5 stars

Professional

Professional, courteous, efficient resolution to my issue.

30 April 2026
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Reply from Rugiet

Thank you for the 5-star review! We’re pleased to hear your experience was a positive one and that we could assist you effectively. That is the kind of service we aim to provide. Your feedback is greatly appreciated. If you ever need anything in the future, our Patient Support team is always here to assist.

Rated 5 out of 5 stars

Taylor was Excellent

Taylor Was Excellent at assisting me with my account and she was so accommodating and a Pleasure to talk to She is one of the best Customer service Representative I could have ask for Kudos ☺️ to Taylor

30 April 2026
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Reply from Rugiet

Thank you so much for your kind words! We’re thrilled to hear that Taylor provided such excellent support and made your experience so positive. Your feedback means a lot to us, and we’ll be sure to pass along your kind words—she’ll be delighted to hear it!

Rated 5 out of 5 stars

Words cant describe the utmost feeling…

Words cant describe the utmost feeling i have using this product, im totally awestruck,making me feel young and vibrant again..Simply amazing product..

30 March 2026
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Reply from Rugiet

Thank you for the fantastic 5-star review! We’re delighted to know Rugiet has made such a meaningful difference for you. It’s incredibly rewarding to hear that it’s delivering the kind of experience we aim for every day. We truly appreciate you taking the time to share your feedback! If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

Take the step you won't be disappointed.

I was skeptical when I placed my order. The process went smoothly. The Dr reviewed my information and approved my prescription and I had my first bottle in alittle over a week. I can say it was a surprise to see the results after taking a dose. In about 30 minutes I was ready to be intimate with my wife. She was pleasantly surprised with my ability to stay hard throughout intercourse. And for 36 hrs after I was ready to go anytime again. I fully believe that this ED formula can help alot of men that suffer embarrassing ED in the heat of the moment.

7 June 2025
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Reply from Rugiet

Thank you for sharing your experience, Gary!
We’re glad to hear that Rugiet is delivering strong, noticeable results. We always aim to provide products that work when they’re needed most.
We truly appreciate your feedback and the trust you’ve placed in Rugiet. If you ever need anything in the future, our Patient Support Team is always here to help.

Rated 5 out of 5 stars

It came to me in a very timely…

It came to me in a very timely matter.the 3 in one actually work as advertised

29 April 2026
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Reply from Rugiet

Thank you for the great review, Robert!
We’re so glad to hear you’ve had a great experience. If you ever need anything or have any questions, our Patient Support team is always here to help.
Thank you for choosing Rugiet!

Rated 5 out of 5 stars

RUGIET surpassed my expectations

RUGIET surpassed my expectations! Confidence is back! Fast, easy to take, empowering! Even my bride sees the old me again. Thank you!

25 April 2026
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Reply from Rugiet

Thank you so much for the incredible review! We’re thrilled to hear that Rugiet exceeded your expectations and helped bring your confidence back—that’s exactly what we strive for.
We truly appreciate you taking the time to share your experience. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Rugiet makes a great product and their…

Rugiet makes a great product and their customer service is top notch as well. Highly recommend!

29 April 2026
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Reply from Rugiet

Thanks so much for the kind feedback! We’re really glad to hear you’ve had a positive experience with our Patient Support team and that everything met your expectations. It means a lot to have your support, and we’re always here if you need anything down the line.

Rated 5 out of 5 stars

The Customer Service

The Customer Service woman who I dealt with was very knowledgeable and efficient at following through with my request

29 April 2026
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Reply from Rugiet

Thank you for your kind words! We’re so glad to hear you had a positive experience and that our Patient Support team was able to assist you with clarity and care while seeing everything through to completion. We truly appreciate you taking the time to share your feedback with Rugiet!

Rated 5 out of 5 stars

Fantastic

Fantastic. I was put in a real difficult situation and was helped out. What more can you ask for.

27 April 2026
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Reply from Rugiet

Thank you for sharing this! We’re so glad our Patient Support team could step in and support you when things got challenging. Knowing we were able to make a difference means a lot to us. We’re always here if you need anything moving forward.

Rated 5 out of 5 stars

Very user friendly enrollment process

Very user friendly enrollment process, prompt responses, and easy to make refill date changes if necessary.

5 February 2026
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Reply from Rugiet

We really appreciate you taking the time to share your experience with Rugiet! It’s great to hear that getting started was smooth and that managing your account has been convenient. Our Patient Support team works hard to stay responsive and flexible, so it’s wonderful to know that came through. Thanks again for your support!

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