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Rug Editorial Reviews 2,053

•
TrustScore 5 out of 5

4.9

Carpet Store
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Review summary

Created with AI, based on recent reviews

Looking at 1,549 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, consistently praising their quality and design. Many people appreciate the variety of designs and sizes available, finding them to be exactly as pictured on the website and perfect for their homes. The delivery service is frequently highlighted as swift and efficient, often arriving sooner than expected, and the ordering process is described as smooth and easy. Some people were dissatisfied with minor aspects, such as the print appearing slightly pixelated in certain spots or the rug being thinner than anticipated. A few customers also noted that the color of the rug was less vivid in real life compared to the website photos.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers are very pleased with the high quality of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and reliable... See more

Order

Customers had positive experiences with order. Many reviewers expressed high satisfaction with their... See more

Website

People report positive experiences with the website. Customers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my rug.... its perfect, really finishes off the room. It is thin as described, its lies beautifully, hardly creased. The faux wool is soft. It is such good value. Yes. Im delighted. Read... See more

Rated 5 out of 5 stars

The rug is very thin, as was intended. It's still heavy enough so that our Xiaomi robovacuum doesn't lift it up, so it works fine. Haven't tried washing it yet. Design itself looks exactly like pictur... See more

Rated 5 out of 5 stars

Received my fabulous Genevieve rug promptly. It's perfect, colour is exactly the same as shown on their website and the quality is great. Once the rug was placed the folds literally disappeared within... See more

Rated 5 out of 5 stars

I like the variety in designs and sizes. The carpet fits well in space it was intended for. It is new so can't comment on durability or condition after long use or cleaning. Ordering process simple an... See more

Company details

  1. Carpet Store

Written by the company

Washable rugs in styles you love. Rug Editorial specializes in machine-washable rugs, offering a wide range of styles and colors to suit any home. Combining convenience with design, these rugs are made to be both beautiful and easy to maintain.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Absolutely stunning

Absolutely stunning! I am so impressed with my new hallway runner from Rug Editorial. The quality is exceptional—it feels incredibly soft underfoot yet durable enough for a high-traffic area, and the design completely transformed my space. Delivery was quick, and the rug laid perfectly flat right out of the box. Highly recommend!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

The rug is great

The rug is great. Short pile is very practical for kids room. We can play lego or magnetic tiles on it without any problem.
Wiping stains is very easy.
Colors are exactly as on the photo, it fits to our safari room perfectly.
Delivery was on time.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I checked a lot of pics and videos…

I checked a lot of pics and videos before making a purchase. There were plenty, which helped me make a choice. The one we finally purchased got here really quickly and is up to our expectations. It really elevated the room's design.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great rugs

The rug is very nice quality and it looks just like the pictures. Delivery was also fast.

15 May 2026
Unprompted review
Rated 4 out of 5 stars

Great design and colours

The rug looks exactly as it does on the website and is a great addition to my room. I love the colours and the design. I also like the fact that it’s made of thin material. However, the edges aren’t hemmed, so my robot vacuum struggles to get over them compared to other rugs I have that are thicker. Now I have to vacuum this room by hand.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I love it

The quality of the rug is amazing I totally love it and the colors as expected from pics.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

We love the carpet

We love the carpet! We barely made our mind between two different ones. Now I can't wait for our sofa to arrive and to order a big carpet under it too. Also when we wanted to return one carpet it was no problem, so the customer service is also great!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I’m in love! Not only is it beautiful but it’s the comfiest and softest rug. 100% recommend and will buy more for the other rooms.

11 May 2026
Unprompted review

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