Rugbystuff.com Reviews 93

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many people highlight the efficiency of the ordering process and the speed with which their items are dispatched and received, often arriving much faster than expected. The staff are frequently mentioned for their helpfulness and positive attitude, making interactions pleasant and productive. However, some customers also noted issues with product accuracy, specifically receiving an incorrect stud spanner that did not match the displayed item and was not compatible with the studs ordered.

What people talk about most

Product

Reviewers highlight positive aspects of product offerings. Many customers praise the excellent quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Customers consistently praise the efficiency of the ordering... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently praise the excellent... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently describe the team as... See more

Based on these reviews

Rated 5 out of 5 stars

I bought an absolute bargain of an Exeter Chiefs away shirt, last thing on a Friday afternoon, and received it just in time for the final away game of the season on the Sunday afternoon. I even made a... See more

Rated 5 out of 5 stars

Picked up the Wales women's world cup jersey for half the price the WRU sell it for (as it's somehow still not on sale from them despite the world cup being over). Very swift shipping too. I'll be ord... See more

Rated 5 out of 5 stars

The customer service from the team is of the highest quality. From taking their time to answer questions, providing advice but also the quickness in getting deliveries out in the fastest of time. For... See more

Rated 5 out of 5 stars

Ordered a pair of Oxen Boots on a Saturday and they arrived the following day. Cheaper than any other store and got a £5 discount on the order as it was my first time buying from Rugbystuff. It defini... See more


Company details

  1. Rugby Store

Written by the company

Shop the best rugby gear at Rugbystuff.com! Find everything you need to raise your game, from boots and protective gear to top-quality apparel & replica kit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Highly recommended

Once I had found the item I was looking for online, I called the number provided. My call was answered quickly ie no corporate answering system before you speak to a human. Once I received confirmation that the item was in stock, I was given clear instructions how to order and given the confidence that delivery would be quick…and it was! I had daily emails confirming the delivery process. Item received with ease and no issues. Will order again in future. Thank you!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service, good stock range

Great service - called the shop to check if the item was in stock, staff advised on phone that a couple of sizes were available. On arriving at the shop staff directed me straight to the kit and the frictionless transaction was completed in only a minute or so !

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer care at it's finest

So, after a bit of a mix up on my initial order, I contacted RugbyStuff and to be fair I can't fault how they handled the situation, rectifying it immediately and with absolute customer care.

After this interaction and despite the initial issue, would be happy to shop there again as well as recommend them to fellow rugby players.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Very quick delivery and a great price

I ordered an item from Rugbystuff.com, that I was in no rush for, on the 21st of December. I wasn't expecting it to be delivered until after Xmas but I saw they posted it on the same day (Sunday) and then it arrived well before Xmas. I received great communication from them and great service at a great price.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Christmas present for down under

How efficient the transaction was from ordering to delivery. I wanted to order a beanie for my rugby mad nephew in Australia. I saw the rugby shop had just what I needed and it went from there. great service and good quality merchandise.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

The highest of quality service and products....

The customer service from the team is of the highest quality. From taking their time to answer questions, providing advice but also the quickness in getting deliveries out in the fastest of time. For a parcel that had to be delivered 500 miles south from making the order to receiving it took under 13 hours. If your looking for rugby stuff I highly recommend rugby stuff!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great products, greater customer service

Brought some rugby studs from these guys.
First time Id used them

When they arrived (promptly) one of the studs I ordered was the incorrect size.
I emailed the customer service team, and within 24hrs I had the correct studs with their apologies.

A good business in my opinion, is judged on how they react when things don't go right.
These guys were top notch.

Amazing product., even better customer service.
Will definitely be using again.

1 October 2025
Unprompted review

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